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Microsoft Store is an essential app for downloading and updating software on Windows 11. Sometimes, you may encounter errors while using it. These errors can often be fixed by resetting the Microsoft Store cache.

Resetting the cache helps clear temporary files that might be causing problems. It’s a simple process that can solve many common issues quickly.

This guide will walk you through the steps to reset the Microsoft Store cache in a clear and easy way. No technical experience is needed.

Follow the instructions carefully to get your Microsoft Store working smoothly again.

Quick Note Before You Start

Before resetting the Microsoft Store cache, make sure of the following:

• Your Windows 11 device is connected to the internet. A stable connection is important to verify the reset process.
• You have saved any important work, as some steps may require restarting your computer.
• Your Microsoft account is signed in on your Windows 11 device, as the Store requires an account to function properly.

Step 1: Reset Microsoft Store Cache Using WSReset Command

The easiest and most direct way to reset the Microsoft Store cache is by using the WSReset command. This tool clears the cache without changing your account settings or deleting installed apps.

How to use WSReset:

1. Press the Windows key + R on your keyboard to open the Run dialog box.
2. Type wsreset.exe into the box and press Enter or click OK.
3. A blank Command Prompt window will open, and after a few moments, it will close automatically.
4. The Microsoft Store app will launch automatically once the reset is complete.

This process clears temporary cache files and often resolves loading or update errors in the Microsoft Store.

Step 2: Reset Microsoft Store via Settings

If the WSReset method doesn’t work, you can reset the Store app completely through Windows Settings. This method clears the cache and resets the app’s data.

Follow these steps:

1. Click the Start button and select Settings (gear icon).
2. Go to Apps in the sidebar, then click on Installed apps.
3. Scroll down and find Microsoft Store in the list.
4. Click the three dots next to Microsoft Store and select Advanced options.
5. Scroll down to the Reset section and click the Reset button.
6. A confirmation message will appear. Click Reset again to confirm.

This will delete the app’s cache and data but will not remove the app itself. You may need to sign in again to your Microsoft account after this reset.

Step 3: Check for Windows Updates

Sometimes Microsoft Store errors occur because your Windows system is outdated. Updating Windows ensures your Store app and related components are up to date.

To update Windows 11:

1. Open Settings from the Start menu.
2. Go to Windows Update at the bottom of the left sidebar.
3. Click Check for updates.
4. If updates are found, click Download & install and wait for the process to complete.
5. Restart your computer if prompted.

After updating, try opening the Microsoft Store again to see if the errors are resolved.

Alternative Method: Reinstall Microsoft Store with PowerShell

If the reset does not fix the issue, you can try reinstalling the Microsoft Store using PowerShell commands. This is a more advanced option and should be done carefully.

How to reinstall Microsoft Store:

1. Right-click the Start button and choose Windows Terminal (Admin) or PowerShell (Admin).
2. Copy and paste the following command and press Enter:

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

3. Wait for the command to complete. This reinstalls the Microsoft Store app.
4. Restart your computer and check if the Store is working correctly.

Note: This method reinstalls the Store and can fix deeper app corruption issues.

FAQs

What does resetting the Microsoft Store cache do?

Resetting clears temporary files stored by the Microsoft Store. This helps fix errors caused by corrupted cache or files, improving app performance.

Will resetting the Store delete my apps or purchases?

No. Resetting only clears cache or app data but does not affect installed apps or your Microsoft account purchases.

Why does the Microsoft Store not open after resetting?

This can happen if the reset process was interrupted or if there are system issues. Try restarting your PC or reinstalling the Store using PowerShell commands.

Can I reset Microsoft Store without admin rights?

No. Resetting or reinstalling the Store requires administrative privileges to make system-level changes.

Is it safe to reset the Microsoft Store cache?

Yes. It is a safe and common troubleshooting step recommended by Microsoft to fix Store-related errors.

When Nothing Works

If you have tried all the methods above and the Microsoft Store is still not working, consider these final steps:

• Run the Windows Store Apps Troubleshooter by going to Settings > System > Troubleshoot > Other troubleshooters and selecting Windows Store Apps.
• Create a new user account on your PC and check if the Store works there. This can identify if the issue is user-specific.
• Reset Windows 11 as a last resort, but back up your files first.
• Visit the official Microsoft support page for further help: Microsoft Store Troubleshooter.

Conclusion

Resetting the Microsoft Store cache is a simple yet effective way to fix many common Store errors on Windows 11. Starting with the WSReset command usually solves the problem with minimal effort.

If needed, resetting via Settings or reinstalling the Store through PowerShell are reliable next steps. Keeping your Windows updated also helps prevent issues.

By following this guide carefully, you should be able to restore the Microsoft Store’s functionality quickly and continue downloading or updating your apps without trouble.