How to Fix USB Devices Not Recognized Error on Windows 11: Step-by-Step Solutions

USB devices not being recognized on Windows 11 can be frustrating, especially when you need to transfer files or use external hardware. This issue can happen for many reasons, including software glitches or hardware problems. The good news is that most fixes are straightforward and don’t require technical expertise.

In this guide, you will find simple, step-by-step solutions to resolve the USB device not recognized error on your Windows 11 PC. Each method is explained clearly so you can follow along without confusion.

Before diving into complex fixes, it’s best to try the easiest solutions first. This approach saves time and often solves the problem quickly.

Let’s get started and help your USB devices work smoothly again.

Quick Note: Basic Checks Before You Begin

Check the USB port: Try plugging your USB device into a different port on your computer to rule out a faulty port.
Test the USB device: Connect the USB device to another computer to verify if the device itself is working.
Restart your computer: Sometimes, a simple reboot can fix temporary glitches causing the error.
Use a different USB cable: If your device uses a cable, try swapping it to ensure the cable isn’t damaged.

Step 1: Run the Hardware and Devices Troubleshooter

Windows 11 includes built-in troubleshooters that can automatically detect and fix hardware issues. Running the Hardware and Devices troubleshooter is a good first step because it can pinpoint problems with USB devices.

Press Windows + I to open Settings.
Go to System > Troubleshoot > Other troubleshooters.
Find Hardware and Devices in the list and click Run.
Follow the on-screen instructions to complete the troubleshooting process.

This tool will check for common errors and attempt to fix them automatically.

Step 2: Update USB Drivers

Outdated or corrupted USB drivers often cause recognition problems. Updating drivers ensures your device communicates properly with Windows 11.

Right-click the Start button and select Device Manager.
Expand the section labeled Universal Serial Bus controllers.
Right-click on each USB device listed, then choose Update driver.
Select Search automatically for drivers. Windows will look for and install any updates.
Restart your computer after updating all USB drivers.

If Windows can’t find new drivers, you can visit the device manufacturer’s website for the latest versions.

Step 3: Uninstall and Reinstall USB Controllers

This method resets the USB controllers, which can fix issues caused by driver corruption or conflicts.

Open Device Manager again.
Scroll down to Universal Serial Bus controllers.
Right-click each item under this section and select Uninstall device.
After uninstalling all USB controllers, restart your computer.
Windows will automatically reinstall the USB controllers during startup.

This process refreshes the USB drivers and often solves recognition problems.

Step 4: Disable USB Selective Suspend Settings

Windows sometimes turns off USB ports to save power, which can cause devices not to be recognized. Disabling this setting prevents the system from suspending USB ports.

Press Windows + S and type Power & sleep settings, then open it.
Scroll down and click on Additional power settings.
In the Power Options window, click on Change plan settings next to your active power plan.
Click Change advanced power settings.
Expand the USB settings > USB selective suspend setting.
Set both On battery and Plugged in to Disabled.
Click Apply and then OK.

Disabling this feature prevents Windows from turning off USB ports to save power, which might be causing your issue.

Step 5: Check for Windows Updates

Microsoft frequently releases updates that patch hardware compatibility issues. Ensuring your system is up to date can fix bugs affecting USB devices.

Press Windows + I to open Settings.
Go to Windows Update.
Click Check for updates.
If updates are available, download and install them.
Restart your computer after installing updates.

Staying updated helps keep your computer stable and compatible with various devices.

Alternative Method: Use Device Manager to Scan for Hardware Changes

If your USB device still isn’t recognized, you can force Windows to detect new hardware manually.

Open Device Manager.
Click on Action in the menu bar at the top.
Select Scan for hardware changes.
Windows will search for connected devices and attempt to reinstall drivers.

This is useful if Windows didn’t automatically detect your USB device after restarting or reconnecting it.

Frequently Asked Questions (FAQs)

Why does Windows say USB device not recognized?

This error usually means Windows cannot communicate properly with your USB device. It could be due to driver problems, hardware faults, or power management settings.

Can a faulty USB port cause this error?

Yes, if the USB port is damaged or has poor contact, the device may not be detected. Trying another port can help determine if the port is the problem.

Will restarting my PC fix USB recognition issues?

Sometimes, a simple restart clears temporary glitches and refreshes hardware detection, which can fix the problem.

Is it safe to uninstall USB drivers?

Yes, Windows will automatically reinstall the drivers after a restart. This process can fix corrupted or conflicting drivers.

What if my USB device works on another computer?

If the device works elsewhere, the problem likely lies with your Windows 11 PC, such as drivers or settings.

Should I update my BIOS to fix USB issues?

Updating BIOS can sometimes help, but it’s an advanced step and not usually necessary unless recommended by your PC manufacturer.

When Nothing Works

If you have tried all the above steps and your USB device still isn’t recognized, consider these final options:

Try the USB device on another computer to confirm if the device is faulty.
Check the manufacturer’s website for device-specific drivers or troubleshooting guides.
Run a System File Checker scan by opening Command Prompt as administrator and typing sfc /scannow to repair corrupted system files.
Contact Microsoft Support or your PC manufacturer for help with hardware or software issues.

Conclusion

USB devices not recognized errors on Windows 11 can often be fixed with simple troubleshooting steps. Starting with basic checks, running the built-in troubleshooter, updating drivers, and adjusting power settings usually resolves the issue. If the problem persists, more advanced steps like reinstalling USB controllers or scanning for hardware changes can help.

Remember, always test your USB device on different ports or computers to isolate the problem. Keeping your Windows system updated ensures better hardware compatibility. With patience and following these clear steps, you can get your USB devices working again smoothly.