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How to Fix the “Oops, Something Went Wrong” Error on Windows 10: Step-by-Step Solutions

Encountering the “Oops, Something Went Wrong” error on Windows 10 can be frustrating. This vague message often appears during various tasks, like opening apps or updating the system. Fortunately, there are several simple solutions you can try to get your system back on track.

This guide will walk you through clear, step-by-step instructions to fix this error. Each method starts from the easiest and moves toward more advanced options. You don’t need to be a tech expert to follow along.

By the end, you should have a better understanding of what causes this error and how to resolve it efficiently. Let’s get started with some quick checks before diving into the fixes.

Remember, patience is key — some solutions might take a few minutes to complete but are worth the effort.

Quick Note: Prerequisites and Basic Checks

  • Restart Your PC: Sometimes, a simple reboot clears temporary glitches that cause errors.
  • Check Internet Connection: Many Windows features require internet access; ensure you are connected.
  • Update Windows: Make sure your system is running the latest updates by going to Settings > Update & Security > Windows Update.
  • Run Windows Troubleshooter: This tool detects and fixes common issues automatically. Access it via Settings > Update & Security > Troubleshoot.

Step 1: Run the System File Checker (SFC) Scan

Corrupted or missing system files often cause unexpected errors. The System File Checker is a built-in tool that scans and repairs these files.

  1. Press Windows + S on your keyboard, type cmd, then right-click Command Prompt and select Run as administrator.
  2. In the Command Prompt window, type the following command and press Enter:
sfc /scannow

This scan will take some time. Do not close the window until it reaches 100%. If the tool finds issues, it will attempt to fix them automatically.

Why this is important: Fixing corrupted system files can resolve many errors because these files are essential for Windows to work correctly.

Step 2: Use the Deployment Image Servicing and Management (DISM) Tool

If the SFC scan does not fix the problem, DISM can repair the Windows image, which might be causing the error.

  1. Open Command Prompt as an administrator again (see Step 1).
  2. Type the following command and press Enter:
DISM /Online /Cleanup-Image /RestoreHealth

This process also takes several minutes. Make sure you have a stable internet connection because DISM may download files from Microsoft servers.

Why this is important: DISM fixes deeper system corruption that SFC might miss, ensuring your Windows image is healthy.

Step 3: Reset or Repair the Problematic App

If the error appears when using a specific app (like the Microsoft Store or Mail), resetting or repairing it can help.

  1. Click Start and select Settings.
  2. Go to Apps > Apps & features.
  3. Find the app causing the error, click on it, and select Advanced options.
  4. Choose Repair first. If that doesn’t fix the issue, use Reset.

Why this is important: Repairing or resetting clears app-specific glitches without affecting your personal data (repair) or resets the app completely (reset).

Step 4: Check for Windows Store Cache Issues

The Microsoft Store cache sometimes gets corrupted, causing errors.

  1. Press Windows + R to open the Run dialog box.
  2. Type wsreset.exe and press Enter.
  3. A blank Command Prompt window will open. Wait until it closes automatically, which means the cache has been cleared.

Why this is important: Clearing the cache removes corrupted temporary files that might be causing the error in Store apps.

Step 5: Create a New User Account

If the error persists, it might be related to your user profile.

  1. Open Settings > Accounts > Family & other users.
  2. Under Other users, click Add someone else to this PC.
  3. Follow the prompts to create a new local user account.
  4. Sign out and log in using the new account to see if the error continues.

Why this is important: A corrupted user profile can cause many issues; testing with a new account helps identify this.

Alternative Methods and Advanced Options

  • Perform a System Restore: If the error started recently, restoring your PC to an earlier point can undo problematic changes. Search for Create a restore point in the Start menu and follow the System Restore wizard.
  • Run Windows Update Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters, then select Windows Update and run the troubleshooter.
  • Reset Windows 10: As a last resort, you can reset your PC to factory settings via Settings > Update & Security > Recovery > Reset this PC. Choose whether to keep your files or remove everything.

Frequently Asked Questions (FAQs)

Why does the “Oops, Something Went Wrong” error appear?

This error is a generic message that Windows shows when it encounters an unexpected problem. It can be caused by corrupted files, app issues, system glitches, or user profile problems.

Is my data at risk when I fix this error?

Most fixes like SFC scans, DISM, and app repairs do not affect your personal files. However, resetting an app or Windows may remove some data, so always back up important information before advanced steps.

Can a virus cause this error?

Yes, malware or viruses can corrupt system files and cause errors. It’s a good idea to run a full antivirus scan to rule this out.

Do I need to be an expert to fix this error?

No, the steps provided are designed to be simple and beginner-friendly. Taking your time and following instructions carefully will help you fix the issue.

Will updating Windows automatically fix this error?

Sometimes updates fix bugs causing the error, but not always. It’s recommended to keep Windows updated and try other troubleshooting steps if the problem persists.

When Nothing Works

If you have tried all the above methods and the error still appears, consider the following:

  • Contact Microsoft Support: Official support can provide personalized help. Visit Microsoft Support.
  • Use the Windows 10 Media Creation Tool: This tool lets you perform a clean installation of Windows 10, which can fix persistent errors.
  • Seek Professional Help: If you are uncomfortable with advanced troubleshooting, a local technician can assist safely.

Conclusion

The “Oops, Something Went Wrong” error on Windows 10 can be caused by many simple issues, and most can be fixed with basic troubleshooting steps. Starting with easy fixes like restarting your PC and running system scans often resolves the problem quickly.

If those don’t work, repairing apps, clearing caches, or creating a new user account can help identify and solve deeper causes. Always keep your system updated and regularly back up your data.

By following this guide carefully, you can fix the error without stress and get your Windows 10 PC working smoothly again.

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