Many Windows 10 Insider users sometimes encounter the frustrating issue of a greyed-out Get Started button. This problem prevents you from proceeding with important setup or update tasks. Fortunately, there are simple steps to resolve this.
This guide will walk you through easy and detailed instructions to bring back the active Get Started button. No advanced knowledge is required.
By following these steps, you’ll quickly regain access and continue using your Windows Insider build without interruptions.
Let’s start with some quick checks before diving into the troubleshooting process.
Quick Note: Prerequisites and Initial Checks
- Ensure your internet connection is stable. Many Windows Insider features require a working internet connection to verify your account and settings.
- Check if your Windows 10 version is updated. An outdated version might cause interface glitches.
- Make sure you’re signed in with a Microsoft account. Insider features often require a Microsoft account rather than a local account.
- Restart your PC if you haven’t already. Sometimes, a simple reboot fixes temporary glitches.
Step 1: Sign Out and Sign Back Into Your Microsoft Account
One common reason for the greyed-out button is an issue with your account authentication. Signing out and signing back in refreshes this connection.
- Click on the Start menu and open Settings.
- Go to Accounts > Your info.
- Scroll down and click Sign out of your Microsoft account.
- After signing out, sign back in using your Microsoft account credentials.
- Check if the Get Started button is now active.
This step helps re-establish your device’s link to Microsoft’s servers, which is necessary for Insider features.
Step 2: Run the Windows Update Troubleshooter
If account re-authentication doesn’t fix the problem, the next step is to check for update or system issues preventing the button from activating.
- Open Settings > Update & Security > Troubleshoot.
- Click on Additional troubleshooters.
- Select Windows Update and click Run the troubleshooter.
- Follow the on-screen instructions to detect and fix any problems.
- Restart your PC when done and check the button again.
The troubleshooter can resolve common update-related issues that affect Insider features.
Step 3: Reset the Windows Insider Program Settings
If the problem remains, resetting the Insider program settings can clear corrupted configurations.
- Press Windows + R keys to open the Run dialog.
- Type
ms-settings:windowsinsiderand press Enter to open Insider settings. - Click Stop Insider Preview builds.
- Choose to keep your current settings or remove them, then confirm.
- Restart your PC.
- After reboot, go back to the Insider settings and re-enroll in the program.
- See if the Get Started button is enabled now.
This process clears any glitches in the Insider enrollment data.
Step 4: Use Command Prompt to Reset Windows Update Components
Sometimes, Windows Update components get stuck or corrupted. Resetting them manually can help.
- Type cmd in the Start menu search.
- Right-click on Command Prompt and select Run as administrator.
- In the Command Prompt window, enter the following commands one by one, pressing Enter after each:
- Close the Command Prompt and restart your PC.
- Check if the Get Started button is now clickable.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
ren C:WindowsSystem32catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
This resets key update folders and services, fixing common update errors.
Alternative Method: Create a New User Account
If none of the above steps work, the issue may be related to your user profile.
- Open Settings > Accounts > Family & other users.
- Click Add someone else to this PC.
- Create a new Microsoft user account.
- Sign out of your current account and sign in to the new one.
- Try accessing the Insider program and see if the Get Started button is active.
This helps identify if the problem is specific to your user profile.
FAQs
Why is the Get Started button greyed out in Windows 10 Insiders?
It is often caused by account authentication issues, corrupted update components, or incomplete Insider program enrollment.
Do I need a Microsoft account to use the Windows Insider Program?
Yes, a Microsoft account is required for signing up and accessing Insider features.
Will resetting the Insider Program settings delete my files?
No, resetting Insider settings does not delete your personal data but may change your Insider build enrollment.
Can I fix this issue without reinstalling Windows?
Yes, following the steps above usually resolves the problem without needing a full reinstall.
What should I do if the Command Prompt commands fail?
Make sure you run Command Prompt as an administrator. If errors persist, check your system for malware or corrupt system files using the sfc /scannow command.
When Nothing Works
If you’ve tried all the steps and the Get Started button remains greyed out, you may want to consider the following options:
- Visit the official Windows Insider Support page for more help.
- Use the Feedback Hub app to report the issue directly to Microsoft.
- Perform a system restore to a point before the problem started.
- As a last resort, reset or reinstall Windows 10 while keeping your personal files.
Conclusion
The greyed-out Get Started button in Windows 10 Insider builds can be frustrating, but usually, it’s fixable with simple troubleshooting. Start by checking your internet and account status, then move through resetting Insider settings and Windows Update components. If needed, try creating a new user profile.
Remember, these steps address the most common causes without risking your data. For persistent problems, Microsoft’s support resources and Feedback Hub are valuable tools. Following this guide ensures you can continue enjoying the latest Insider builds smoothly.