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How to Fix Snap VPN Not Working on Windows 11: Step-by-Step Solutions

Snap VPN is a popular tool for securing your internet connection and accessing restricted content. However, sometimes it may stop working on Windows 11, causing frustration. This guide will help you fix common issues with Snap VPN in a simple and straightforward way.

Whether you are new to VPNs or have used Snap VPN before, these step-by-step solutions are designed to be easy to follow. We will start with basic checks and move towards more advanced fixes.

By carefully following each step, you can troubleshoot and resolve most problems without needing technical expertise. Let’s get started on getting your Snap VPN working again on Windows 11.

Remember, a stable VPN connection is important for privacy and online freedom, so fixing this quickly is worth the effort.

Quick Note: Before You Begin

  • Make sure your Windows 11 system is updated to the latest version.
  • Check your internet connection to ensure it is working properly without the VPN.
  • Verify that your Snap VPN app is the latest version from the official source.
  • Close other VPN or proxy services that might interfere with Snap VPN.

Step 1: Restart Your Computer and Snap VPN

Sometimes, the simplest fix is to restart your system. Restarting clears temporary files and refreshes system processes, which can resolve minor glitches.

  1. Close Snap VPN completely by clicking the close button and checking the system tray.
  2. Restart your Windows 11 PC by clicking Start > Power > Restart.
  3. After rebooting, open Snap VPN again and try connecting.

If Snap VPN still doesn’t connect, proceed to the next step.

Step 2: Check Your Internet Connection

A stable internet connection is required for Snap VPN to work properly. To check your connection:

  1. Open your web browser and try visiting a few websites without the VPN enabled.
  2. If pages don’t load, troubleshoot your internet connection by restarting your router or contacting your ISP.
  3. Once the internet is working fine, try connecting Snap VPN again.

Without a proper internet connection, the VPN will not be able to establish a secure tunnel.

Step 3: Run Snap VPN as Administrator

Sometimes, Snap VPN needs administrative privileges to work correctly. Running the app as an administrator can help it access necessary system features.

  1. Right-click on the Snap VPN shortcut or executable file.
  2. Select Run as administrator from the context menu.
  3. Try connecting to the VPN again.

This step ensures Snap VPN has the required permissions to modify network settings.

Step 4: Disable Windows Firewall or Antivirus Temporarily

Firewall or antivirus software may block Snap VPN from connecting. You can temporarily disable them to see if they are causing the problem.

  1. Open Windows Security by searching it in the Start menu.
  2. Go to Firewall & network protection.
  3. Click on your active network and toggle off Microsoft Defender Firewall.
  4. If you use third-party antivirus software, disable the firewall or real-time protection temporarily.
  5. Try connecting Snap VPN again.
  6. Remember to re-enable your firewall and antivirus after testing to stay protected.

Step 5: Reset Network Settings

Resetting network settings can fix corrupted network configurations that block VPN connections. This will remove saved Wi-Fi networks and reset all network adapters.

  1. Press Windows + I to open Settings.
  2. Go to Network & Internet > Advanced network settings.
  3. Scroll down and click Network reset.
  4. Click Reset now and confirm.
  5. Your PC will restart automatically. After reboot, reconnect to your internet and try Snap VPN again.

This step helps resolve deep network issues that simple restarts cannot fix.

Step 6: Reinstall Snap VPN

Corrupted app files can cause Snap VPN to malfunction. Reinstalling the app refreshes its files and settings.

  1. Press Windows + I to open Settings.
  2. Select Apps > Installed apps.
  3. Find Snap VPN, click the three dots, and choose Uninstall.
  4. After uninstalling, visit the official Snap VPN website or trusted app store to download the latest version.
  5. Install the app and try connecting again.

Step 7: Use an Alternative VPN Protocol (Advanced)

Snap VPN may offer different connection protocols (such as UDP or TCP). Switching the protocol can solve compatibility issues with your network.

To change the protocol (if available):

  1. Open Snap VPN and go to Settings or Options.
  2. Look for Connection Protocol or similar.
  3. Switch between available protocols like UDP or TCP.
  4. Save changes and try connecting again.

This method can help if particular network restrictions block one protocol but allow another.

Frequently Asked Questions (FAQs)

Why won’t Snap VPN connect even though my internet is working?

Snap VPN might be blocked by firewall or antivirus software, or there could be network settings interfering. Follow the steps to disable security software temporarily and reset network settings.

Is Snap VPN safe to use on Windows 11?

Snap VPN is generally safe if downloaded from official sources. Always keep the app updated and use trusted VPN services to ensure your privacy and security.

Can I use Snap VPN with other VPN services installed?

It is not recommended to run multiple VPNs simultaneously as they can conflict. Disable or uninstall other VPNs before using Snap VPN.

Why does Snap VPN keep disconnecting?

Unstable internet, firewall restrictions, or server issues can cause disconnections. Try changing VPN servers or protocols and check your internet stability.

Does Snap VPN work with Windows 11 updates?

Yes, but sometimes Windows updates may affect VPN performance. Keep both Windows and Snap VPN updated to reduce compatibility issues.

When Nothing Works

If none of the above solutions fix the problem, consider these final options:

  • Visit the official Snap VPN support page or contact their customer service for specific help.
  • Check online forums and communities for similar issues and solutions.
  • Try using a different VPN service temporarily to ensure the issue is with Snap VPN.
  • Consider performing a system restore to a point when Snap VPN was working, if available.

These options provide additional help if the problem is complex or related to your system environment.

Conclusion

Fixing Snap VPN not working on Windows 11 can be straightforward if you follow the steps in order. Start with simple actions like restarting and checking your internet connection, then move on to permissions, firewall settings, and network resets.

Reinstalling the app and adjusting VPN protocols can solve more persistent issues. Always keep your system and VPN updated for best performance.

If problems persist, don’t hesitate to seek official support or explore alternative VPN options. With patience and the right approach, you can restore your VPN connection and enjoy safe, unrestricted internet access once again.

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