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How to Fix Skype Keeps Closing Automatically on Windows 10: Step-by-Step Solutions

Skype is a popular communication tool used by millions around the world. However, sometimes it may close automatically, disrupting your calls and messages. This issue can be frustrating, especially if you rely on Skype for work or staying connected with loved ones.

Fortunately, there are simple ways to troubleshoot and fix this problem on Windows 10. The solutions range from quick checks to more advanced steps, all designed to help Skype run smoothly again.

In this guide, you will find easy-to-follow instructions to resolve the issue of Skype closing automatically. We will start with basic fixes and move towards more detailed troubleshooting.

By following these steps carefully, you can identify what’s causing Skype to close unexpectedly and get back to using it without interruptions.

Quick Note: Before You Start

  • Check your internet connection: A poor or unstable connection can sometimes cause Skype to crash.
  • Ensure Windows 10 is updated: Running the latest updates can fix compatibility issues.
  • Close other heavy applications: Too many programs running can cause system overload, making Skype unstable.
  • Restart your computer: Sometimes a simple restart can clear temporary glitches.

Step 1: Restart Skype and Your Computer

Before diving into complex fixes, start with the basics. Close Skype completely and then open it again. If this does not help, try restarting your computer. Restarting can clear temporary files and reset background processes that may be causing Skype to close automatically.

Step 2: Check for Skype Updates

Skype releases updates to fix bugs and improve performance. Running an outdated version might cause crashes. To check for updates:

  1. Open Skype.
  2. Click on your profile picture in the top-left corner.
  3. Select Settings.
  4. Go to Help & Feedback.
  5. Click Check for updates.
  6. If an update is available, follow the prompts to install it.

Updating ensures that you have the latest fixes and features, reducing the chances of unexpected closures.

Step 3: Clear Skype Cache

Corrupted cache files can cause Skype to behave oddly, including closing automatically. Clearing the cache can help fix this:

  1. Close Skype completely (make sure it is not running in the system tray).
  2. Press Windows + R to open the Run dialog.
  3. Type %appdata%Skype and press Enter.
  4. Find the folder with your Skype username and delete it.
  5. Restart Skype and sign in again.

This step removes temporary files that may be causing conflicts without affecting your contacts or chat history saved on Skype servers.

Step 4: Run Skype as Administrator

Running Skype with administrative privileges can sometimes prevent it from closing unexpectedly due to permission issues. Here’s how to do it:

  1. Right-click the Skype shortcut on your desktop or in the Start menu.
  2. Select Properties.
  3. Go to the Compatibility tab.
  4. Check the box Run this program as an administrator.
  5. Click Apply then OK.
  6. Open Skype and check if the problem persists.

This method allows Skype to access necessary system resources that might be blocked otherwise.

Step 5: Update Windows 10

Windows updates often include fixes for bugs and performance improvements that can affect applications like Skype. To update your system:

  1. Click the Start button and select Settings (gear icon).
  2. Go to Update & Security.
  3. Click Check for updates.
  4. If updates are available, download and install them.
  5. Restart your computer after installation.

Keeping Windows updated ensures compatibility and stability for all your apps, including Skype.

Step 6: Reinstall Skype

If none of the above steps work, reinstalling Skype may solve the issue by replacing corrupted or missing files.

  1. Press Windows + I to open Settings.
  2. Click Apps.
  3. Find Skype in the list and click it.
  4. Select Uninstall and follow the prompts.
  5. Once uninstalled, visit the official Skype website (https://www.skype.com) and download the latest version.
  6. Install Skype and sign in again.

This clean installation often fixes issues caused by corrupted program files.

Alternative Methods and Advanced Options

Check for Conflicting Software

Sometimes, other applications or antivirus programs can interfere with Skype. Temporarily disable your antivirus or firewall and see if Skype stays open. If it does, adjust your security software settings to allow Skype.

Use Compatibility Mode

If Skype is still crashing, try running it in compatibility mode:

  1. Right-click the Skype shortcut and choose Properties.
  2. Go to the Compatibility tab.
  3. Check Run this program in compatibility mode for: and select Windows 8.
  4. Click Apply and OK.
  5. Launch Skype to test.

Frequently Asked Questions (FAQs)

Why does Skype keep closing automatically on Windows 10?

This can happen due to outdated software, corrupted cache files, conflicts with other programs, or system glitches.

Will reinstalling Skype delete my chat history?

No, your chat history is stored on Skype’s cloud servers. Reinstalling only removes program files, not your account data.

Can antivirus software cause Skype to close?

Yes, some antivirus programs may mistakenly block Skype’s functions. Temporarily disabling antivirus can help identify if it’s the cause.

Is it safe to clear the Skype cache?

Yes, clearing the cache deletes temporary files but does not affect your contacts or saved conversations.

What should I do if Skype crashes after an update?

Try uninstalling the update or rolling back to a previous version of Skype. Alternatively, wait for a new update that fixes the issue.

When Nothing Works

If you have tried all these steps and Skype still closes automatically, consider contacting Microsoft Support for personalized help. Visit the official Skype support page here: https://support.skype.com.

You can also try using the Skype web version (https://web.skype.com) as a temporary alternative until the desktop app issue is resolved.

Conclusion

Skype closing automatically on Windows 10 can disrupt your communication, but most issues can be fixed with simple troubleshooting steps. Starting with restarting the app and computer, checking for updates, clearing cache, and running Skype as administrator often solves the problem.

If needed, updating Windows or reinstalling Skype can help fix deeper issues. Always remember to keep your system and apps up to date for the best performance.

Following these steps carefully will help you enjoy uninterrupted Skype usage and maintain smooth communication on your Windows 10 device.

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