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How to Fix Photoshop CC Installation Failed Error on Windows 11: Step-by-Step Solutions

Installing Adobe Photoshop CC on Windows 11 can sometimes lead to unexpected errors. One common issue users face is the “Installation Failed” error. This problem can be frustrating, especially if you need Photoshop for your creative projects right away.

The good news is that most installation errors can be fixed with a few straightforward steps. Whether you are a beginner or have some technical knowledge, this guide will walk you through simple solutions to get Photoshop CC installed successfully.

Each step is explained clearly to help you understand why it’s necessary. Follow the instructions carefully to resolve the issue without needing advanced technical skills.

Let’s start by checking some quick prerequisites before diving into the troubleshooting steps.

Quick Note: Prerequisites Before You Begin

  • Check system requirements: Ensure your PC meets the minimum requirements for Photoshop CC on Windows 11, including sufficient RAM, disk space, and processor speed.
  • Stable internet connection: A reliable internet connection is essential for downloading and installing the software without interruptions.
  • Administrator access: You need to run the installer as an administrator to allow changes to your system.
  • Disable antivirus temporarily: Sometimes, antivirus software blocks installation processes. Consider disabling it briefly during installation.
  • Close other applications: Closing other running programs can prevent conflicts during installation.

Step 1: Run the Installer as Administrator

Running the installer with administrator privileges ensures it has full access to modify necessary system files. Without this, Windows might block some installation steps.

  1. Locate the Photoshop CC installer file you downloaded.
  2. Right-click on the installer file.
  3. Select Run as administrator from the context menu.
  4. Follow the on-screen prompts to continue the installation.

If the installation still fails, proceed to the next step.

Step 2: Clear Previous Photoshop Installations and Cache

Sometimes, leftover files from previous installations can interfere with the new setup. Clearing these files helps avoid conflicts.

  1. Open the Control Panel and go to Programs and Features.
  2. Find any Adobe Photoshop or Adobe Creative Cloud entries and uninstall them.
  3. After uninstalling, press Windows + R, type %appdata%, and press Enter.
  4. Navigate to the Adobe folder and delete any Photoshop or Creative Cloud related folders.
  5. Restart your computer to ensure all changes take effect.

Step 3: Use the Adobe Creative Cloud Cleaner Tool

The Adobe Creative Cloud Cleaner Tool helps remove corrupted installation files and registry entries that may be causing the error.

  1. Download the official Adobe Creative Cloud Cleaner Tool from Adobe’s website.
  2. Run the tool following the provided instructions.
  3. Choose to clean Photoshop CC and Creative Cloud related items.
  4. After cleaning, restart your PC.
  5. Try installing Photoshop CC again.

Step 4: Temporarily Disable Windows Defender and Third-Party Antivirus

Security software can mistakenly block the installation process. Disabling them temporarily can help.

  1. Open Windows Security by searching it in the Start menu.
  2. Click on Virus & threat protection.
  3. Choose Manage settings under Virus & threat protection settings.
  4. Turn off Real-time protection.
  5. If you have other antivirus programs installed, disable them temporarily as well.
  6. Attempt the installation again.
  7. Remember to re-enable your antivirus after the process.

Step 5: Check Windows Update and Install Pending Updates

Photoshop CC installation needs your Windows system to be up to date. Pending updates can cause compatibility issues.

  1. Open Settings by pressing Windows + I.
  2. Go to Windows Update on the left panel.
  3. Click Check for updates.
  4. Install any available updates and restart your computer.
  5. Try the Photoshop installation again.

Alternative Method: Install Photoshop Using the Adobe Creative Cloud Desktop App

Instead of using the standalone installer, you can install Photoshop through the Creative Cloud desktop application.

  • Download and install the Adobe Creative Cloud app from Adobe’s official site.
  • Sign in with your Adobe ID.
  • Find Photoshop CC in the list of available apps and click Install.
  • The app manages the installation process and resolves dependencies automatically.

FAQs

Why does Photoshop installation fail on Windows 11?

Installation can fail due to insufficient permissions, corrupted files, outdated Windows system, antivirus interference, or leftover files from previous installations.

Do I need to uninstall previous Photoshop versions before installing a new one?

Yes, uninstalling previous versions helps prevent conflicts and ensures a clean installation.

Is it safe to disable antivirus during installation?

Temporarily disabling antivirus is generally safe if you download installer files from official sources. Remember to re-enable protection afterward.

Can I install Photoshop without an Adobe account?

No, Adobe requires you to sign in with an Adobe ID to verify your subscription and manage your software licenses.

What if the Adobe Creative Cloud Cleaner Tool does not fix the issue?

Try reinstalling the Creative Cloud app itself or reach out to Adobe Support for further assistance.

When Nothing Works

If you have tried all the above steps and Photoshop CC still won’t install, consider these final options:

  • Contact Adobe Support: Visit the official Adobe Help Center for personalized help.
  • Use Adobe forums: Check the community forums where other users and experts share solutions.
  • Create a new Windows user account: Sometimes, user profile issues cause installation failures. Creating a new account can help isolate the problem.
  • Perform a clean Windows installation: As a last resort, reinstalling Windows 11 can fix deep system issues.

Conclusion

Fixing the Photoshop CC installation failed error on Windows 11 is usually straightforward when you follow the right steps. Starting with running the installer as administrator, clearing old files, and ensuring your system is updated can resolve most problems.

Using the Adobe Creative Cloud desktop app and the Cleaner Tool are effective alternatives if the basic fixes don’t work. Always remember to disable antivirus temporarily and run updates to avoid conflicts.

If all else fails, Adobe Support and community forums are excellent resources. With patience and these step-by-step solutions, you should be able to install Photoshop CC and continue your creative work smoothly.

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