Paramount Plus Error Code 111 can be frustrating when trying to enjoy your favorite shows on Windows 11. This error often indicates a problem with streaming or connectivity. Fortunately, there are straightforward ways to resolve it.
In this guide, we will walk you through simple, step-by-step solutions to fix Error Code 111 on Paramount Plus. Each step is explained clearly so even beginners can follow along.
By following these instructions, you should be able to get back to streaming without interruptions. Let’s get started with some quick checks.
Before diving into fixes, understanding why this error occurs helps prevent it in the future.
Quick Note: Prerequisites and Initial Checks
Before attempting any fixes, it is important to verify a few basic things. These quick checks can save you time and effort.
- Check Your Internet Connection: Error 111 often relates to network issues. Make sure your internet is stable and working properly by visiting other websites or running a speed test.
- Update Windows 11: Keeping your operating system updated ensures compatibility with apps like Paramount Plus.
- Restart Your Device: Sometimes, a simple restart resolves temporary glitches affecting streaming apps.
- Verify Paramount Plus Server Status: Visit official Paramount Plus social media or status pages to check if their servers are down.
Step 1: Clear Cache and Cookies in Your Browser
If you are using Paramount Plus via a web browser, cached files and cookies might cause Error 111. Clearing them can fix playback issues.
- Open your browser (e.g., Microsoft Edge, Chrome).
- Click the menu icon (three dots) in the upper-right corner.
- Select Settings and find the Privacy and Security section.
- Click on Clear browsing data.
- Choose Cookies and other site data and Cached images and files.
- Click Clear data.
- Restart your browser and try streaming again.
Why this helps: Cached data can become outdated or corrupted, causing playback errors. Clearing them forces the browser to load fresh data from Paramount Plus servers.
Step 2: Update or Reinstall the Paramount Plus App
If you use the Paramount Plus app on Windows 11, outdated or corrupted app files can trigger Error 111. Updating or reinstalling is a good next step.
- Press Windows + I to open Settings.
- Go to Apps > Installed apps.
- Find Paramount Plus in the list and select it.
- Click Advanced options and then choose Repair if available.
- If repair doesn’t work, select Uninstall.
- After uninstalling, open the Microsoft Store.
- Search for Paramount Plus and install the app again.
- Open the app and try streaming.
Why this helps: Updates fix bugs and compatibility problems. Reinstalling clears any corrupted files causing the error.
Step 3: Disable VPN or Proxy Services
Using VPNs or proxies can interfere with streaming services by masking your real location. Paramount Plus may block connections from VPNs, leading to Error 111.
- Check if you are connected to a VPN or proxy on your Windows 11 device.
- To disable VPN, open the VPN app and disconnect.
- To disable proxy, open Settings > Network & Internet > Proxy.
- Toggle off Use a proxy server if it is on.
- Restart your device and try streaming again.
Why this helps: Streaming platforms often restrict access from VPNs to enforce content licensing rules. Disabling VPNs ensures your connection is recognized as legitimate.
Step 4: Check Firewall and Antivirus Settings
Your Windows Firewall or third-party antivirus software might block Paramount Plus from connecting to the internet properly.
- Press Windows + S, type Windows Security and open it.
- Go to Firewall & network protection.
- Click on your active network (e.g., Private network).
- Scroll to Allow an app through firewall and click it.
- Look for Paramount Plus and ensure both Private and Public checkboxes are ticked.
- If it’s not listed, click Allow another app, browse to the Paramount Plus app location, and add it.
- Also check your antivirus settings to whitelist Paramount Plus.
- Restart your PC and try streaming.
Why this helps: Blocking app access to the internet causes errors during streaming. Allowing the app through firewall and antivirus prevents interruptions.
Step 5: Use the Windows Network Troubleshooter
If network issues are the root cause, Windows has built-in tools to diagnose and fix common problems.
- Press Windows + I to open Settings.
- Go to Network & Internet.
- Click on Status on the left panel.
- Scroll down and select Network troubleshooter.
- Follow the on-screen instructions to detect and repair issues.
- Once completed, restart your PC and test streaming again.
Why this helps: The troubleshooter can automatically fix DNS errors, IP conflicts, or connectivity problems that cause streaming errors.
Alternative Methods and Advanced Options
If the above steps don’t resolve Error Code 111, you may try these advanced options:
- Flush DNS Cache: Open Command Prompt as administrator and type
ipconfig /flushdns, then press Enter. This clears outdated DNS info. - Reset Network Settings: In Settings > Network > Advanced network settings, use Network reset to restore defaults.
- Check for Windows Updates: Sometimes, pending updates fix system bugs affecting apps.
- Try a Different Browser or Device: This helps identify if the issue is device-specific.
Frequently Asked Questions (FAQs)
What does Paramount Plus Error Code 111 mean?
Error Code 111 typically indicates a playback or connectivity issue preventing the app from streaming content properly.
Can slow internet cause Error 111?
Yes, unstable or slow internet connections can trigger this error. Ensuring a stable connection helps prevent it.
Do I need to uninstall the app to fix Error 111?
Not always. You can first try repairing or updating the app. Uninstalling is a last resort if other fixes fail.
Is it safe to disable VPN for streaming?
Yes, disabling VPN is safe and often necessary because streaming services block VPN connections to comply with licensing rules.
Will resetting network settings delete my files?
No, resetting network settings only affects network configurations like Wi-Fi passwords and VPN settings, not your personal files.
When Nothing Works
If you have tried all the above steps and still face Paramount Plus Error Code 111, you can take these final measures:
- Contact Paramount Plus Support for personalized assistance.
- Check online forums or social media for outage notifications.
- Consider reinstalling Windows 11 as a last resort if multiple apps are malfunctioning.
Conclusion
Paramount Plus Error Code 111 on Windows 11 usually stems from network or app issues. Starting with simple steps like clearing cache, updating the app, and checking your internet connection often resolves the problem quickly.
Disabling VPNs and adjusting firewall settings can also help ensure smooth streaming. If problems persist, using Windows troubleshooting tools and advanced options like flushing DNS can fix deeper network glitches.
By following this guide patiently and systematically, you should be able to enjoy Paramount Plus without interruptions. Remember, support from Paramount Plus is always available if you need extra help.