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How to Fix Paint 3D Crashes After Opening on Windows 11: Step-by-Step Solutions

Paint 3D is a popular app on Windows 11 that allows users to create and edit 3D models and images. However, some users experience crashes immediately after opening the app. This can be frustrating, especially when you need to work quickly.

Fortunately, there are several simple steps you can take to fix Paint 3D crashes. These solutions range from quick checks to more advanced troubleshooting.

This guide will walk you through each step carefully, explaining why each action is important. By following these instructions, you can get Paint 3D running smoothly again.

Let’s start by making sure your system meets some basic requirements.

Quick Note: Prerequisites and Basic Checks

  • Check Windows Updates: Paint 3D relies on the latest system files, so ensure your Windows 11 is fully updated.
  • Internet Connection: Some features may require online verification. A stable internet connection helps.
  • Restart Your Computer: Sometimes, a simple restart clears temporary glitches causing crashes.
  • Close Other Apps: Running many programs simultaneously can cause conflicts or use too much memory.

Step 1: Run the Windows Store Apps Troubleshooter

Paint 3D is a Microsoft Store app, so using the built-in troubleshooter can detect and fix common issues automatically.

  1. Press Windows + I keys to open the Settings app.
  2. Click on System in the left sidebar.
  3. Select Troubleshoot from the list.
  4. Click on Other troubleshooters.
  5. Find Windows Store Apps and click Run.
  6. Follow the on-screen instructions to complete the troubleshooting process.

This tool checks for corrupted files, permissions issues, or other problems related to Microsoft Store apps.

Step 2: Reset Paint 3D App Data

Resetting the app clears temporary files and settings that might cause crashes, without removing your creations.

  1. Open Settings by pressing Windows + I.
  2. Go to Apps > Installed apps.
  3. Scroll to find Paint 3D and click the three dots next to it.
  4. Select Advanced options.
  5. Scroll down and click Reset.
  6. Confirm if prompted.

Resetting helps fix corrupted cache or settings that prevent Paint 3D from opening properly.

Step 3: Update or Reinstall Paint 3D

Outdated or corrupted app files can cause crashes. Updating or reinstalling ensures you have a clean, up-to-date version.

To update Paint 3D:

  1. Open Microsoft Store from the Start menu.
  2. Click on Library at the bottom left.
  3. Click Get updates to update all apps, including Paint 3D.

To reinstall Paint 3D:

  1. Open Settings > Apps > Installed apps.
  2. Find Paint 3D, click the three dots, and select Uninstall.
  3. Once uninstalled, open Microsoft Store.
  4. Search for Paint 3D and click Install.

Reinstalling replaces any damaged files that might cause crashes.

Step 4: Check for Graphics Driver Updates

Paint 3D uses your computer’s graphics hardware. Outdated or faulty graphics drivers can cause crashes.

  1. Press Windows + X and select Device Manager.
  2. Expand the Display adapters section.
  3. Right-click your graphics device and choose Update driver.
  4. Select Search automatically for drivers.
  5. Follow the prompts to install any available updates.

If no updates are found, visit your graphics card manufacturer’s website (such as NVIDIA, AMD, or Intel) for the latest drivers.

Step 5: Run System File Checker (SFC) Scan

Corrupted system files can affect apps like Paint 3D. The SFC scan checks and repairs these files.

  1. Type cmd in the Start menu search box.
  2. Right-click Command Prompt and select Run as administrator.
  3. In the command window, type the following and press Enter:
sfc /scannow

This process can take several minutes. Once finished, restart your PC and try opening Paint 3D again.

Step 6: Create a New User Account

Sometimes user profile corruption causes app crashes. Creating a new Windows user account can help test this.

  1. Open Settings > Accounts > Family & other users.
  2. Under Other users, click Add account.
  3. Choose I don’t have this person’s sign-in information.
  4. Select Add a user without a Microsoft account.
  5. Fill in a username and password.
  6. Log out and sign in with the new account.
  7. Try opening Paint 3D again to see if it crashes.

If Paint 3D works fine in the new account, the problem may be with your original user profile.

FAQs

Why does Paint 3D keep crashing after opening?

Crashes can occur due to corrupted app files, outdated drivers, system file issues, or conflicts with other software.

Will resetting Paint 3D delete my saved projects?

No, resetting the app only clears temporary data and settings. Your saved projects remain safe in their original folders.

How do I find my Paint 3D projects?

By default, Paint 3D saves files in the Pictures folder or a location you choose when saving.

Can I use Paint 3D offline?

Yes, Paint 3D works offline, but some features or updates require internet access.

What if updating Windows and drivers doesn’t fix the crash?

Try reinstalling Paint 3D or running system scans as described above. If problems persist, try creating a new user account.

When Nothing Works

If you have tried all the above steps and Paint 3D still crashes, consider the following options:

  • Contact Microsoft Support: Visit the official Microsoft Support website for personalized help.
  • Use an Alternative App: If urgent work is needed, try other free 3D or image editing tools like Paint.NET or GIMP.
  • Perform a System Restore: If Paint 3D worked fine earlier, restore your system to a previous state where the app was stable.

Conclusion

Paint 3D crashing on Windows 11 can be caused by multiple factors, but most issues are fixable with basic troubleshooting. Start with easy steps like running the troubleshooter and resetting the app, then progress to updating drivers and system scans.

Reinstalling the app or creating a new user account often resolves stubborn problems. Always keep your Windows and drivers updated to prevent future issues.

If all else fails, Microsoft Support and system restore options provide additional help. By following these steps patiently, you can restore Paint 3D’s functionality and continue your creative projects without interruption.

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