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How to Fix Origin Error Code 23 on Windows 11: Step-by-Step Solutions That Work

Origin is a popular platform used by gamers to purchase and play their favorite games. Sometimes, users encounter errors that disrupt their gaming experience. One such error is Origin Error Code 23, which can prevent the app from launching or connecting properly.

This guide will walk you through simple and effective steps to fix Error Code 23 on Windows 11. Each step is explained clearly, so even beginners can follow along without confusion.

By following these instructions, you can quickly get back to enjoying your games without unnecessary delays. Let’s get started with some quick checks before diving into solutions.

Understanding the cause of this error will help prevent it from happening again in the future.

Quick Note: Prerequisites and Initial Checks

Before starting the troubleshooting process, please ensure the following:

  • Your Windows 11 operating system is up to date. Updates often include fixes that improve software compatibility.
  • You have a stable internet connection. Origin requires internet access to authenticate and launch games.
  • No other applications are interfering with Origin, such as VPNs or firewalls blocking its network access.
  • You have administrative rights on your PC, as some fixes require system-level changes.

Checking these basic points can save time by ruling out simple issues.

Step 1: Restart Your Computer and Origin Client

Sometimes, temporary glitches cause error codes. Restarting helps clear those glitches.

  1. Close the Origin app completely. Make sure it is not running in the system tray near the clock.
  2. Restart your Windows 11 computer to refresh system resources.
  3. After rebooting, launch Origin again and check if the error persists.

This step is important because it resets temporary files and processes that might be causing conflicts.

Step 2: Run Origin as Administrator

Running Origin with administrative privileges can solve permission-related issues that trigger error codes.

  1. Find the Origin shortcut on your desktop or in the Start menu.
  2. Right-click on the Origin icon and select Run as administrator.
  3. Confirm any prompts from Windows User Account Control.
  4. Try launching the game again to see if the problem is resolved.

This step ensures Origin has all necessary permissions to access files and network settings.

Step 3: Clear Origin’s Cache Files

Corrupted cache files can cause Origin to malfunction. Clearing them forces Origin to rebuild fresh data.

  1. Close Origin completely.
  2. Press Windows + R to open the Run dialog box.
  3. Type %ProgramData% and press Enter.
  4. Find the folder named Origin and delete everything inside except the LocalContent folder.
  5. Again, press Windows + R, type %AppData%, and press Enter.
  6. In the window that opens, go up one level to AppData, then open the Local folder.
  7. Delete the Origin folder inside Local.
  8. Restart your computer and launch Origin.

Clearing cache removes old or corrupted data that may be causing conflicts.

Step 4: Update or Reinstall Origin Client

An outdated or corrupted Origin installation can trigger error codes. Updating or reinstalling helps fix this.

To update Origin:

  1. Open Origin.
  2. Click on Origin in the top menu and select Application Settings.
  3. Look for the Update option and follow prompts if an update is available.

To reinstall Origin:

  1. Press Windows + I to open Settings.
  2. Go to Apps > Installed apps.
  3. Find Origin in the list, click the three dots, and select Uninstall.
  4. After uninstalling, visit the official Origin website and download the latest version.
  5. Install Origin and sign in again.

Reinstalling ensures you have the latest files without corruption.

Step 5: Check Firewall and Antivirus Settings

Security software can block Origin’s access to the internet or system files, causing Error Code 23.

  1. Open Windows Security by searching for it in the Start menu.
  2. Go to Firewall & network protection.
  3. Click on Allow an app through firewall.
  4. Find Origin and ensure both Private and Public boxes are checked.
  5. If you use third-party antivirus software, open its settings and add Origin as an exception or whitelist it.
  6. Restart your PC and try launching Origin again.

This step prevents security programs from mistakenly blocking Origin’s operations.

Alternative Method: Use Compatibility Mode

If Origin is not fully compatible with Windows 11 on your PC, running it in compatibility mode can help.

  1. Right-click the Origin shortcut and select Properties.
  2. Go to the Compatibility tab.
  3. Check Run this program in compatibility mode for: and select Windows 10 from the dropdown.
  4. Also check Run this program as an administrator.
  5. Click Apply and OK.
  6. Launch Origin and check if the error is fixed.

This workaround helps when Origin struggles with the newest Windows version.

FAQs About Origin Error Code 23

What causes Origin Error Code 23?

This error usually happens due to corrupted cache files, outdated client versions, permission issues, or interference from security software.

Can I fix Error Code 23 without reinstalling Origin?

Yes, many times clearing the cache, running as administrator, or adjusting firewall settings solves the problem.

Is Error Code 23 related to my internet connection?

Sometimes, yes. A poor or unstable connection can cause Origin to fail authentication, but most causes are local to your PC.

Will updating Windows 11 help fix this error?

Keeping Windows updated ensures better compatibility and security, which can help prevent such errors.

Can third-party antivirus programs cause Error Code 23?

Yes, some antivirus or firewall programs may block Origin unintentionally. Adding Origin to exceptions usually fixes this.

When Nothing Works: Final Options

If you have tried all the above steps and Error Code 23 still appears, consider these final options:

  • Contact EA Support: Visit the official EA Help Center for professional assistance.
  • Check EA Forums: Other users may have shared fixes that worked for similar issues.
  • Create a New Windows User Profile: Sometimes user profiles get corrupted, and a fresh profile can resolve persistent issues.
  • Perform a System Restore: If the error started recently, rolling back Windows to an earlier state might help.

These options provide additional avenues if the standard fixes do not help.

Conclusion

Origin Error Code 23 on Windows 11 can be frustrating, but it is usually fixable with simple steps. Starting from restarting your PC to clearing cache and adjusting permissions, these solutions address common causes of the error.

Remember to keep your system and Origin client updated, check security software settings, and run Origin with appropriate permissions. If problems persist, EA Support and community forums offer further help.

Following this clear, step-by-step guide should have you back to gaming smoothly in no time.

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