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How to Fix No Internet Connection Error on Windows 11: Step-by-Step Solutions

Experiencing a “No Internet Connection” error on Windows 11 can be frustrating, especially when you need to get online quickly. This problem can happen for many reasons, from simple settings issues to more complex network problems.

Fortunately, there are several straightforward steps you can take to fix this error and restore your internet connection. Each step is designed to be simple and clear, even if you’re not very familiar with computers.

Follow these instructions in order, starting with the easiest solutions first. This will help you identify and solve the problem without unnecessary complications.

By the end of this guide, you should have a working internet connection or know the next steps to take if the problem persists.

Quick Note: Before You Start

Before diving into the troubleshooting steps, make sure you check a few basic things. These quick checks can save you time and help avoid unnecessary steps.

  • Check your modem and router: Ensure they are powered on and all cables are securely connected.
  • Confirm Wi-Fi or Ethernet connection: Look at the network icon in the taskbar to see if your PC is connected to a network.
  • Restart your computer: Sometimes, a simple reboot fixes temporary glitches.
  • Try another device: Check if other devices in your home can connect to the internet. This helps determine if the issue is with your PC or the internet service.

Step 1: Run the Network Troubleshooter

Windows 11 has a built-in tool that automatically detects and fixes common network problems. Running this tool is the easiest first step.

  1. Click on the Start button (Windows icon) and select Settings.
  2. In Settings, click Network & Internet on the left menu.
  3. Scroll down and select Advanced network settings.
  4. Under More settings, click Network troubleshooter.
  5. Follow the on-screen instructions. The troubleshooter will try to find and fix issues automatically.

Why this matters: The troubleshooter can quickly resolve many typical problems, such as incorrect configurations or temporary glitches.

Step 2: Restart Your Network Adapter

Your network adapter is the hardware that connects your PC to the internet. Restarting it can refresh the connection.

  1. Press Windows + X on your keyboard and select Device Manager.
  2. Expand the Network adapters section.
  3. Right-click your Wi-Fi or Ethernet adapter and choose Disable device.
  4. Wait a few seconds, then right-click the adapter again and select Enable device.

Why this matters: Disabling and enabling the adapter resets its state, which may clear errors causing the connection problem.

Step 3: Reset TCP/IP and Flush DNS

Network communication relies on TCP/IP protocols and DNS to translate website names into IP addresses. Resetting these can fix deeper network issues.

  1. Click the Start button, type Command Prompt, right-click it, and select Run as administrator.
  2. In the black command window, type the following commands one by one. Press Enter after each:
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns

After running these commands, restart your computer.

Why this matters: These commands reset network settings to default, release and renew your IP address, and clear DNS caches that might be corrupted.

Step 4: Check Your Network Settings

Your network settings might have changed or be incorrect. Verifying them ensures your PC is set up to connect properly.

  1. Go to Settings > Network & Internet > Advanced network settings > More network adapter options.
  2. Right-click your active network and select Properties.
  3. Scroll down and double-click Internet Protocol Version 4 (TCP/IPv4).
  4. Make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected.
  5. Click OK to save changes.

Why this matters: Automatic IP and DNS settings are usually necessary for most home networks to function correctly.

Step 5: Update Network Drivers

Outdated or faulty drivers can cause connectivity problems. Updating them can fix bugs and improve compatibility.

  1. Open Device Manager again (Windows + X > Device Manager).
  2. Expand Network adapters.
  3. Right-click your network adapter and select Update driver.
  4. Choose Search automatically for drivers. Windows will look for the latest version and install it.
  5. Restart your computer if prompted.

Alternative method: Visit your PC or network adapter manufacturer’s website to download the latest drivers manually.

Step 6: Disable VPN or Proxy Settings

Sometimes, VPNs or proxy servers interfere with your connection. Disabling them temporarily can help identify if they’re causing the problem.

  1. Go to Settings > Network & Internet > VPN and disconnect or disable any active VPN connections.
  2. Then go to Settings > Network & Internet > Proxy.
  3. Make sure Use a proxy server is turned off unless you specifically use one.

Why this matters: VPNs and proxies reroute traffic, so if they are misconfigured, your PC may lose internet access.

Step 7: Perform a System Restore

If your internet was working recently but stopped suddenly, you can try restoring your system to an earlier state.

  1. Type Create a restore point in the Start menu and open it.
  2. Click System Restore and follow instructions to select a restore point before the problem started.
  3. Complete the process and let your PC restart.

Why this matters: System Restore can undo recent changes that might have caused network problems without affecting your personal files.

Frequently Asked Questions (FAQs)

Why does my Windows 11 say “No Internet, secured”?

This means your PC is connected to the router but cannot access the internet. The issue is usually with your internet service or router settings, not the PC.

How do I know if the problem is with my PC or my internet provider?

Try connecting another device to the same network. If other devices also can’t connect, the problem is likely with your internet provider or router.

Can antivirus software cause internet connection problems?

Yes, sometimes security software blocks internet access. Temporarily disabling it can help identify if it’s the cause.

Is it safe to reset my network settings?

Yes, resetting network settings restores default configurations and usually fixes issues. You may need to reconnect to Wi-Fi networks afterward.

What if my Ethernet cable is faulty?

A damaged cable can cause connection issues. Try using a different cable or connect via Wi-Fi to test.

How do I update Windows 11?

Go to Settings > Windows Update and click Check for updates. Installing the latest updates can fix bugs affecting networking.

When Nothing Works

If none of the above steps restore your internet connection, you have a few final options:

  • Contact your Internet Service Provider (ISP): They can check if there are outages or account issues.
  • Use Windows 11 Online Support: Visit the Microsoft Support website for advanced troubleshooting guides.
  • Reset your PC network settings completely: Go to Settings > Network & Internet > Advanced network settings > Network reset. This removes and reinstalls all network adapters and sets settings to default.
  • Seek professional help: If you suspect hardware failure, such as a broken network card, a technician can provide repair or replacement.

Conclusion

Fixing the “No Internet Connection” error on Windows 11 is often a matter of following a clear, step-by-step approach. Start with simple checks and built-in tools like the network troubleshooter, then move on to resetting network adapters and settings.

Understanding why each step matters helps you troubleshoot more confidently and avoid repeated problems in the future. With patience and these detailed instructions, you can usually restore your internet connection without needing expert help.

Remember, if the problem persists after trying all steps, don’t hesitate to contact your ISP or use official Microsoft resources for more support.

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