As Windows 10 reaches its end of life, many users look to upgrade to a newer version of Windows. Sometimes, the upgrade options may be missing or not appear as expected. This can cause confusion and delay the transition process.
In this guide, we’ll walk you through simple steps to fix missing upgrade options. Each step is explained clearly to help even non-technical users.
By following these instructions, you can prepare your system for a smooth upgrade and avoid potential issues. Let’s get started.
This article covers basic to advanced solutions, so you can find the right fix for your situation.
Quick Note Before You Begin
- Make sure your current Windows 10 installation is fully updated via Windows Update.
- Check your internet connection is stable, as upgrade options often require online access.
- Verify that your device meets the minimum system requirements for the new Windows version.
- Back up important files to an external drive or cloud storage to prevent data loss during upgrade.
Step 1: Run Windows Update Troubleshooter
The upgrade options sometimes fail to appear due to underlying Windows Update issues. Running the built-in troubleshooter can automatically detect and fix common problems.
- Click on the Start menu and select Settings.
- Navigate to Update & Security > Troubleshoot.
- Click on Additional troubleshooters.
- Select Windows Update and then click Run the troubleshooter.
- Follow the on-screen instructions and apply any fixes suggested.
This step helps ensure your system can properly communicate with Microsoft’s update servers.
Step 2: Check Windows Update Settings
Sometimes, upgrade options are missing because updates are paused or configured incorrectly.
- Go to Settings > Update & Security > Windows Update.
- Make sure that updates are not paused. If you see “Updates paused,” click Resume updates.
- Click Check for updates to see if new upgrade options appear.
Ensuring Windows Update is active allows your PC to receive upgrade notifications and installation files.
Step 3: Use the Windows 10 Update Assistant
If the built-in upgrade option is missing, you can manually initiate the upgrade using the Windows 10 Update Assistant.
- Visit the official Microsoft Windows 10 download page: https://www.microsoft.com/software-download/windows10.
- Click Update now to download the Update Assistant tool.
- Run the downloaded file and follow the on-screen instructions to start the upgrade process.
This tool bypasses some common upgrade detection issues by directly initiating the installation.
Step 4: Reset Windows Update Components
If Windows Update is corrupted, it can prevent upgrade options from appearing. Resetting the update components can help.
Important: This requires using Command Prompt. Follow these steps carefully.
- Press Windows + X and select Windows Terminal (Admin) or Command Prompt (Admin).
- Type the following commands one by one, pressing Enter after each:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
ren C:WindowsSystem32catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
These commands stop update services, rename update folders to force Windows to recreate them, then restart the services. This can fix corrupted update files causing upgrade issues.
Step 5: Check System Compatibility and Configuration
Upgrade options may be missing if your hardware or software setup is not compatible with the new Windows version.
- Ensure your PC meets the minimum hardware requirements for Windows 11 or the next Windows version.
- Run the PC Health Check Tool from Microsoft to verify compatibility.
- Check that Secure Boot and TPM 2.0 are enabled in BIOS if upgrading to Windows 11.
- Remove or update incompatible drivers and software that can block the upgrade.
Compatibility checks prevent upgrade failure and data loss.
Alternative Methods
If the above methods don’t work, consider these options:
- Media Creation Tool: Download Microsoft’s Media Creation Tool. It allows you to create a bootable USB or directly upgrade your PC.
- Clean Installation: As a last resort, back up your data and perform a clean install of the new Windows version. This erases your system but ensures a fresh start.
Frequently Asked Questions
Why don’t I see the upgrade option in Windows Update?
This can happen if your PC is not ready, updates are paused, or there are corrupted files. Running troubleshooters and resetting Windows Update often fixes this.
Is it safe to use the Update Assistant or Media Creation Tool?
Yes, these are official Microsoft tools designed to help with upgrades when Windows Update doesn’t show options.
Will I lose my files during the upgrade?
The upgrade process typically keeps your files and apps intact, but it is always recommended to back up important data before starting.
What if my PC is not compatible with Windows 11?
You can continue using Windows 10 until its support ends, or consider upgrading hardware. Alternatively, stick with Windows 10 updates while they last.
How long does the upgrade process take?
It depends on your hardware and internet speed, but typically between 30 minutes to a few hours.
When Nothing Works
If all troubleshooting fails, consider contacting Microsoft Support for personalized assistance. You can visit their official support page here:
Alternatively, you can visit authorized service centers or IT professionals for hands-on help.
Conclusion
Missing upgrade options during Windows 10’s end of life transition can be frustrating. However, by following simple steps like running troubleshooters, checking update settings, and using official tools, you can resolve most issues.
Remember to verify your system’s compatibility and keep your data backed up before upgrading. If needed, advanced methods like resetting update components or using the Media Creation Tool are available.
With patience and careful steps, you can ensure a smooth transition to the next version of Windows.