Microsoft Teams is an essential tool for communication and collaboration, especially on Windows 11. Sometimes, it may keep asking you to sign in repeatedly, which can disrupt your workflow.
This issue can be caused by several reasons, such as corrupted app data, credential problems, or outdated software. Fortunately, most of these problems have simple fixes.
In this article, you will learn easy step-by-step solutions to stop Microsoft Teams from asking you to sign in repeatedly on Windows 11.
Follow each method carefully, starting from the simplest to more advanced options.
Quick Note: Prerequisites and Basic Checks
Before diving into the fixes, make sure you have the following:
- A stable internet connection. Microsoft Teams requires internet to verify your sign-in.
- Your Windows 11 is up to date. Updates often fix bugs related to apps like Teams.
- Your Microsoft Teams app is updated to the latest version.
- Your username and password are correct and working on other Microsoft services.
If all these are in place, you can proceed to the troubleshooting steps.
Step 1: Restart Microsoft Teams and Your Computer
Sometimes, a simple restart can fix temporary glitches in the app.
- Close Microsoft Teams completely. Right-click the Teams icon in the system tray and select Quit.
- Press
Ctrl + Shift + Escto open Task Manager, and ensure no Teams processes are running. If found, select them and click End Task. - Restart your computer. This clears temporary files and refreshes system settings.
- Open Teams again and try signing in.
This step ensures that no stuck processes or minor software bugs interfere with your sign-in.
Step 2: Clear Teams Cache
Microsoft Teams stores temporary files called cache to speed up performance. Sometimes, corrupted cache files prevent proper login.
Clearing the cache forces Teams to create fresh files.
- Close Microsoft Teams completely as in Step 1.
- Press
Windows + Rto open the Run dialog box. - Type
%appdata%MicrosoftTeamsand press Enter. - In the folder that opens, delete the contents of the following folders:
Application CacheCacheBlob_storageCacheDatabasesGPUCacheIndexedDBLocal Storagetmp- Do not delete the entire Teams folder, only the folders inside it as listed above.
- After deleting, restart your computer and try signing in to Teams again.
This step removes any corrupted cache that might cause sign-in loops.
Step 3: Check and Remove Saved Credentials
Sometimes, Windows Credential Manager stores outdated or corrupted login details that cause repeated sign-in requests.
Removing these credentials lets you add fresh login data.
- Press
Windows + Sand type Credential Manager, then open it. - Go to Windows Credentials.
- Look for any entries related to Microsoft Teams or Office 365 accounts.
- Click the entry and select Remove.
- Close Credential Manager, restart your PC, and open Teams.
- Sign in with your credentials again.
By clearing old credentials, you avoid conflicts when Teams tries to authenticate you.
Step 4: Update Microsoft Teams and Windows 11
Outdated software often causes compatibility issues.
Make sure both Teams and Windows 11 are up to date to fix bugs and improve security.
- To update Teams:
- Open Microsoft Teams.
- Click on your profile picture at the top-right corner.
- Select Check for updates.
- Teams will automatically download and install any available updates.
- To update Windows 11:
- Press
Windows + Ito open Settings. - Go to Windows Update on the left panel.
- Click Check for updates and install any available updates.
Keeping your system and app updated reduces the chance of sign-in errors caused by bugs.
Step 5: Reinstall Microsoft Teams
If the above steps fail, reinstalling Teams can fix deeper app issues.
- Press
Windows + Ito open Settings. - Go to Apps > Installed apps.
- Find Microsoft Teams in the list and click the three dots next to it.
- Select Uninstall and confirm.
- After uninstalling, visit the official Microsoft Teams download page.
- Download and install the latest version.
- Open Teams and sign in again.
This ensures you have a fresh and clean installation without corrupted files.
Alternative Method: Use Teams Web Version
If the desktop app keeps giving trouble, you can use Microsoft Teams on your web browser.
- Open your preferred browser.
- Go to https://teams.microsoft.com.
- Sign in with your Microsoft account.
The web version offers almost all functionalities and can be a good temporary workaround.
FAQs
Why does Microsoft Teams keep asking me to sign in?
This usually happens due to corrupted cache, outdated credentials stored in Windows, or issues with the app itself.
Will clearing the cache delete my Teams data?
No, clearing the cache only removes temporary files. Your chats and files stored in the cloud remain safe.
Do I need admin rights to uninstall and reinstall Teams?
Yes, uninstalling or installing software typically requires administrator privileges on Windows 11.
Can a bad internet connection cause sign-in issues?
Yes, if your connection is unstable, Teams might fail to authenticate your credentials properly.
Is there a way to prevent this problem in the future?
Regularly updating Teams and Windows, along with clearing cache occasionally, can help prevent sign-in loops.
When Nothing Works
If none of the above solutions solve your problem, try the following:
- Visit the official Microsoft Teams support page for detailed help.
- Contact your IT administrator if you use Teams through a work or school account.
- Check if your account has any restrictions or sign-in policies enforced by your organization.
- Consider resetting your Windows user profile if the problem persists across multiple apps.
Conclusion
Repeated sign-in prompts on Microsoft Teams can be frustrating but are usually fixable with simple steps.
Start by restarting the app and clearing the cache, then move on to checking credentials and updating software.
If necessary, reinstall Teams or use the web version temporarily.
Following these detailed, easy-to-understand instructions should help restore smooth sign-in on your Windows 11 device.