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If you are encountering the Microsoft Store error code 0x80d02017 on your Windows 11 device, it can be frustrating. This error commonly prevents you from downloading or updating apps. Fortunately, there are several straightforward troubleshooting steps you can follow to fix this problem.

This guide will walk you through simple and detailed methods to resolve the issue. You do not need to be a tech expert to follow along. Just take your time and perform each step carefully.

By the end of this article, you should be able to use the Microsoft Store normally again. Let’s get started with some quick checks before diving into the troubleshooting.

Understanding why these fixes work will also help you prevent similar problems in the future.

Quick Note Before You Begin

Before trying any fixes, make sure of the following:

• Your Windows 11 is up to date: Sometimes, Store errors happen due to outdated system files.
• Check your internet connection: A stable internet connection is necessary for the Microsoft Store to work properly.
• Sign in with your Microsoft account: Ensure you are logged into the Store with a valid Microsoft account.
• Basic Restart: Restart your computer to clear temporary glitches that might be causing the error.

If these quick notes are all good, proceed to the detailed troubleshooting steps below.

Step 1: Run the Microsoft Store Troubleshooter

Windows 11 includes a built-in troubleshooter specifically designed to fix problems with the Microsoft Store. This tool automatically detects and repairs common issues.

1. Click on the Start button and select Settings.
2. Navigate to System > Troubleshoot > Other troubleshooters.
3. Find Windows Store Apps in the list and click Run next to it.
4. Follow the on-screen instructions and wait for the troubleshooter to complete.

This step is important because it can fix many problems automatically without requiring manual intervention.

Step 2: Clear the Microsoft Store Cache

The Microsoft Store cache stores temporary files that sometimes become corrupted, causing errors like 0x80d02017. Clearing the cache can refresh these files.

1. Press Windows + R to open the Run dialog box.
2. Type wsreset.exe and press Enter.
3. A blank Command Prompt window will open, and after a few seconds, the Microsoft Store will launch automatically.

This method resets the cache without deleting your installed apps or account settings.

Step 3: Check Date and Time Settings

Incorrect date and time settings can cause authentication issues with Microsoft servers, leading to Store errors.

1. Open Settings and go to Time & language > Date & time.
2. Make sure Set time automatically and Set time zone automatically are turned on.
3. If these are already on, try toggling them off and on again to refresh the settings.

Ensuring your device has the correct time helps the Store communicate properly with Microsoft servers.

Step 4: Reset Microsoft Store via Settings

If clearing the cache didn’t work, you can try resetting the Microsoft Store app completely.

1. Open Settings and go to Apps > Installed apps.
2. Scroll down and locate Microsoft Store.
3. Click the three dots next to it and select Advanced options.
4. Scroll down and click Reset. Confirm if prompted.

Resetting the app will delete app data but keeps the app installed. This often fixes deeper issues.

Step 5: Re-register Microsoft Store Using PowerShell

If previous steps fail, re-registering the Microsoft Store app can repair corrupted registrations and file issues.

1. Press Windows + X and select Windows Terminal (Admin) or PowerShell (Admin).
2. In the terminal window, type or paste the following command and press Enter:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Wait for the command to complete. This process reinstalls and re-registers the Store app for all users on the PC.

Step 6: Check for Windows Updates

Microsoft frequently releases updates to fix bugs and improve system stability. Installing the latest updates might resolve the Store error.

1. Open Settings and select Windows Update from the sidebar.
2. Click Check for updates.
3. If updates are available, download and install them, then restart your computer.

Keeping your system up to date ensures better compatibility with Microsoft apps and services.

Alternative Method: Create a New User Account

If the problem persists, it might be related to your user profile settings. Creating a new user account can help determine if this is the case.

1. Open Settings and go to Accounts > Family & other users.
2. Click Add account under “Other users.”
3. Follow the prompts to create a new local or Microsoft account.
4. Sign out of your current account and log in with the new one.
5. Open Microsoft Store and check if the error still appears.

This step is useful because sometimes corrupted user profiles cause app errors.

FAQs

What does error code 0x80d02017 mean?

This error usually indicates a problem with the Microsoft Store’s ability to download or install apps. It can result from corrupted cache, incorrect system settings, or issues with the Store app itself.

Will resetting the Microsoft Store delete my apps?

No, resetting the Store app only clears app data and cache for the Store app itself. Your installed apps and games will remain intact.

Can antivirus software cause this error?

Yes, sometimes third-party antivirus or firewall programs block the Microsoft Store from working correctly. Temporarily disabling them can help identify if they are the cause.

Is it safe to run PowerShell commands to fix Store issues?

Yes, the commands provided are official ways to repair the Microsoft Store. However, always ensure you run them in an administrator PowerShell window.

Why do I need to check date and time settings?

Microsoft Store requires accurate system time to verify security certificates and communicate with its servers. Incorrect time can cause connection errors.

When Nothing Works

If you have tried all the steps above and still face error 0x80d02017, consider the following final options:

• Perform a System Restore: Restore your PC to a point before the problem began.
• Reset Windows 11: Use the “Reset this PC” option to reinstall Windows without affecting your personal files (choose wisely).
• Contact Microsoft Support: Visit the official Microsoft Support page for direct assistance.
• Use the Microsoft Store Web Version: As a temporary workaround, you can download apps from the Microsoft Store website directly.

Conclusion

The Microsoft Store error 0x80d02017 can disrupt your app experience, but most cases are fixable with simple steps. Start by running the troubleshooter and clearing the cache, as these fixes solve many common problems quickly. If needed, progress through resetting the Store app, checking system settings, and re-registering the app using PowerShell.

Always keep your Windows 11 updated and maintain accurate system time to avoid future errors. If all else fails, don’t hesitate to use advanced options like creating a new user account or contacting Microsoft support.

With patience and the right approach, your Microsoft Store should be back up and running smoothly.