Microsoft Solitaire is a popular game included with Windows 11. Sometimes, users may encounter Error 102, which prevents the game from launching or working properly.
This error can be frustrating but is usually fixable with some simple troubleshooting steps. Understanding the cause helps in applying the right solution.
In this guide, we will walk you through easy, step-by-step methods to resolve Microsoft Solitaire Error 102 on Windows 11.
Each step is explained clearly to ensure even beginners can follow along without confusion.
Quick Note Before You Begin
- Make sure your Windows 11 system is connected to the internet. Some fixes require downloading updates or app repairs.
- Check that your system date and time are correct. Incorrect settings can cause app errors.
- Restart your computer before starting the troubleshooting to clear temporary glitches.
- Ensure you are signed into your Microsoft account, as Solitaire often uses this for syncing progress.
Step 1: Run the Microsoft Store Apps Troubleshooter
Windows 11 includes a built-in troubleshooter for apps installed via the Microsoft Store. Running this can automatically detect and fix common problems.
- Click the Start button and select Settings (gear icon).
- Go to System > Troubleshoot > Other troubleshooters.
- Find Windows Store Apps in the list and click Run.
- Follow the on-screen instructions to let Windows detect and fix issues.
This step is important because it targets problems specifically related to apps from the Microsoft Store, which includes Solitaire.
Step 2: Reset Microsoft Solitaire Collection App
If the troubleshooter does not fix the problem, resetting the Solitaire app can help by clearing its cache and restoring default settings.
- Open Settings again and go to Apps > Installed apps.
- Scroll to find Microsoft Solitaire Collection.
- Click the three-dot menu next to it and select Advanced options.
- Scroll down and click the Reset button.
- Confirm if prompted. This will delete app data but not your Microsoft account progress.
Resetting the app is effective because it removes any corrupted data that might cause Error 102.
Step 3: Update Microsoft Solitaire Collection
Outdated versions of the game can cause errors. Updating ensures you have the latest fixes and improvements.
- Open the Microsoft Store app.
- Click the profile icon in the top-right corner and select App settings.
- Go back and click on Library from the sidebar.
- Click Get updates to refresh all installed apps.
- If an update for Solitaire is available, it will download and install automatically.
Keeping your apps updated helps prevent compatibility issues that trigger errors.
Step 4: Reinstall Microsoft Solitaire Collection
If resetting and updating do not work, reinstalling may fix deeper problems by reinstalling all app files fresh.
- Open Settings > Apps > Installed apps.
- Find Microsoft Solitaire Collection and click the three-dot menu.
- Select Uninstall and confirm.
- After uninstalling, open the Microsoft Store.
- Search for Microsoft Solitaire Collection and click Install.
This ensures all corrupted or missing files are replaced.
Step 5: Check for Windows Updates
Sometimes, system updates fix bugs that affect apps like Solitaire.
- Go to Settings > Windows Update.
- Click Check for updates.
- If updates are found, download and install them, then restart your PC.
Keeping Windows up-to-date improves overall stability and security of apps.
Step 6: Use PowerShell to Re-register Solitaire App
If the error persists, you can re-register the Solitaire app using PowerShell. This fixes issues with app registration in Windows.
- Right-click the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
- In the window, type or paste the following command and press Enter:
Get-AppxPackage *solitairecollection* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Wait for the command to complete, then close the window and try launching Solitaire again.
Frequently Asked Questions (FAQs)
What causes Microsoft Solitaire Error 102?
The error often results from corrupted app files, outdated versions, or issues with Microsoft Store app registration.
Will resetting Solitaire delete my saved games?
No, your progress is usually saved in your Microsoft account and will sync back once you sign in again.
Do I need internet access to fix this error?
Yes, some fixes require downloading updates or communicating with Microsoft servers.
Can I play Solitaire offline?
Yes, but some features and syncing require internet access.
Is it safe to use PowerShell to fix this error?
Yes, the provided command is safe and specifically targets the Solitaire app registration.
When Nothing Works
If you have tried all the above steps and still see Error 102, consider the following options:
- Contact Microsoft Support directly for personalized assistance: https://support.microsoft.com
- Create a new Windows user account and see if Solitaire works there. Sometimes user profile corruption causes issues.
- Perform a System Restore to a point when Solitaire was working, if you have restore points enabled.
- As a last resort, consider resetting or reinstalling Windows, but back up your data first.
Conclusion
Microsoft Solitaire Error 102 on Windows 11 is commonly caused by app corruption or outdated files. Starting with simple troubleshooting like running the troubleshooter and resetting the app can quickly resolve most issues.
Updating or reinstalling the game ensures you have the latest fixes, while more advanced methods like using PowerShell address app registration problems.
Always keep your Windows system updated and maintain correct date/time settings for smooth app performance.
Following these steps carefully should restore your Solitaire game so you can enjoy it without interruption.