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How to Fix Media Creation Tool Not Working on Windows 10 Anniversary Update: Step-by-Step Solutions

Many Windows 10 users encounter issues when trying to use the Media Creation Tool, especially after updating to the Anniversary Update. This can be frustrating when you need to create installation media or upgrade your system.

The Media Creation Tool may fail to launch, freeze, or display error messages. Fortunately, there are several simple solutions that can help you get it working again.

This guide will walk you through easy and clear steps to fix the Media Creation Tool on Windows 10 Anniversary Update. Each method includes explanations to help you understand why it works.

By following these instructions carefully, you should be able to resolve the problem without needing expert help.

Quick Note Before You Start

  • Ensure your PC has a stable internet connection. The tool relies on downloading files from Microsoft servers.
  • Check that you have enough free disk space (at least 8 GB) for the media creation process.
  • Make sure you are running the tool as an administrator to avoid permission issues.
  • Temporarily disable any third-party antivirus or firewall software, as they can block the tool’s operations.

Step 1: Run the Media Creation Tool as Administrator

Sometimes, the tool fails because it doesn’t have the necessary permissions to make system changes. Running it as an administrator solves this.

  1. Locate the Media Creation Tool executable file (usually named MediaCreationTool.exe).
  2. Right-click on the file.
  3. Select Run as administrator from the context menu.
  4. If a User Account Control prompt appears, click Yes to allow it.

Running with admin rights ensures the tool can access system files and settings required for the upgrade or media creation.

Step 2: Check and Update Windows Date and Time Settings

Incorrect date and time settings can cause connection errors with Microsoft servers, preventing the tool from working properly.

  1. Click the Start button and open Settings.
  2. Go to Time & Language and then Date & time.
  3. Ensure that Set time automatically and Set time zone automatically are turned on.
  4. If they are off, turn them on and wait a few moments for synchronization.
  5. Restart your PC and try running the tool again.

Step 3: Disable Third-Party Antivirus or Firewall Temporarily

Security software can sometimes mistakenly block the Media Creation Tool from accessing the internet or system components.

  1. Locate your antivirus or firewall icon in the system tray (bottom-right corner of the screen).
  2. Right-click the icon and look for an option to Disable or Pause protection.
  3. Turn it off temporarily. Be careful not to browse suspicious sites during this time.
  4. Run the Media Creation Tool again.
  5. After completing the process, re-enable your antivirus/firewall immediately.

Step 4: Clear Temporary Files and Folders

Corrupted temporary files can interfere with the tool’s operation. Cleaning them gives the tool a fresh environment to work in.

  1. Press Windows + R to open the Run dialog box.
  2. Type %temp% and press Enter.
  3. This opens the temporary files folder. Select all files by pressing Ctrl + A.
  4. Press Delete on your keyboard to remove these files.
  5. Some files may be in use and cannot be deleted; skip those.
  6. Restart your PC and try running the Media Creation Tool again.

Step 5: Use the Media Creation Tool in Compatibility Mode

If the tool still does not work, running it in compatibility mode for an earlier version of Windows can help fix compatibility issues with the Anniversary Update.

  1. Right-click on the Media Creation Tool executable.
  2. Select Properties.
  3. Go to the Compatibility tab.
  4. Check the box for Run this program in compatibility mode for:
  5. From the dropdown, select Windows 8 or Windows 7.
  6. Click Apply, then OK.
  7. Right-click the file again and choose Run as administrator.

Step 6: Download a Fresh Copy of the Media Creation Tool

Sometimes the downloaded file itself may be corrupted. Downloading a new copy ensures you have the latest, uncorrupted version.

  1. Go to the official Microsoft Windows 10 download page: https://www.microsoft.com/software-download/windows10
  2. Download the latest Media Creation Tool from this page.
  3. Once downloaded, run the tool as administrator.

Step 7: Run Windows Update Troubleshooter

The Media Creation Tool relies on Windows Update components. If there are issues with Windows Update, the tool may fail.

  1. Open Settings from the Start menu.
  2. Go to Update & Security > Troubleshoot.
  3. Click on Additional troubleshooters.
  4. Select Windows Update and click Run the troubleshooter.
  5. Follow the on-screen instructions to complete the process.
  6. Restart your PC and try the Media Creation Tool again.

Alternative Method: Use the Windows 10 ISO Direct Download

If the Media Creation Tool continues to fail, you can manually download the Windows 10 ISO file and create installation media using third-party software.

  • Visit the official Microsoft website to download the ISO directly.
  • Use tools like Rufus (https://rufus.ie) to create a bootable USB drive.
  • This method bypasses the Media Creation Tool entirely.

Frequently Asked Questions (FAQs)

Why does the Media Creation Tool fail after Windows 10 Anniversary Update?

System updates can introduce compatibility issues or corrupt system files needed by the tool. Also, security software or incorrect settings may block it.

Can I use the Media Creation Tool on any version of Windows 10?

Yes, but it is best to use the latest version of the tool. Older versions may not support newer Windows releases properly.

Do I need an active internet connection to use the Media Creation Tool?

Yes, the tool downloads installation files from Microsoft servers, so a stable internet connection is required.

What should I do if the tool freezes during download?

Try restarting the tool, running it as administrator, and temporarily disabling antivirus software. If the problem persists, try the ISO download method.

Is it safe to disable antivirus during the process?

Temporarily disabling antivirus is generally safe if you do it briefly and avoid visiting unsafe websites during that time.

When Nothing Works

If all the above steps fail, you can try the following final options:

  • Run System File Checker and DISM tools to repair corrupted system files: 
     sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
  • Contact Microsoft Support for personalized help: https://support.microsoft.com/windows
  • Consider performing a clean installation of Windows using a previously created bootable USB drive.

Conclusion

Fixing the Media Creation Tool on Windows 10 Anniversary Update often requires simple troubleshooting steps like running as administrator, checking system time, or disabling conflicting antivirus software. Clearing temporary files and using compatibility mode can also resolve many issues.

Downloading a fresh copy of the tool and running the Windows Update troubleshooter further increases your chances of success. If the tool still does not work, alternative methods like downloading the ISO directly can help you create installation media without hassle.

By following this step-by-step guide carefully, you can solve most problems and complete your Windows 10 upgrade or installation smoothly.

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