Hulu error codes 94 and 97 can interrupt your streaming experience on Windows 11. These errors usually indicate issues with the app or network connection. Fortunately, there are straightforward ways to fix them and get Hulu working again.
In this guide, we will walk you through simple and effective steps to resolve these errors. No technical expertise is needed—just follow the instructions carefully.
By the end, you should be able to enjoy Hulu without interruption. Let’s get started with some quick checks.
Understanding the cause behind these errors helps prevent them in the future.
Quick Note: Prerequisites and Initial Checks
Before diving into fixes, make sure to do the following:
- Check your internet connection: A stable and fast connection is essential for streaming.
- Restart your device: Sometimes, a simple restart can clear temporary glitches.
- Update Hulu app: Make sure you are using the latest version of the Hulu app.
- Windows updates: Ensure Windows 11 is fully updated to avoid compatibility issues.
Step 1: Clear Hulu App Cache and Data
Cached data can sometimes become corrupt or outdated, causing errors.
Here’s how to clear the cache and data on Windows 11:
- Click the Start button and open Settings.
- Go to Apps > Apps & features.
- Scroll and find the Hulu app, then click the three dots next to it.
- Select Advanced options.
- Scroll down and click Reset. This will clear the app’s cache and data.
- Restart your computer and open Hulu again.
This step is important because it removes any corrupted files that might cause errors 94 or 97.
Step 2: Check and Reset Your Network Settings
Network issues often trigger streaming errors. Resetting network settings can fix connectivity problems.
Follow these steps to reset network settings:
- Open Settings from the Start menu.
- Go to Network & Internet.
- Click on Status on the left panel.
- Scroll down and click Network reset.
- Click Reset now and confirm.
- Your PC will restart automatically.
Resetting network settings removes custom configurations that might block Hulu’s access.
Step 3: Reinstall the Hulu App
If clearing cache and resetting network settings don’t work, reinstalling Hulu can help.
To reinstall Hulu on Windows 11:
- Open Settings > Apps > Apps & features.
- Find Hulu, click the three dots, and select Uninstall.
- Confirm the uninstallation.
- Open the Microsoft Store.
- Search for Hulu and click Install.
This ensures you have the freshest version of the app without leftover bugs or corrupted files.
Step 4: Disable VPN or Proxy Services
Streaming services like Hulu often block access if they detect VPN or proxy use. This can cause errors 94 and 97.
If you are using a VPN or proxy, try disabling it temporarily:
- Click the Start button and open Settings.
- Go to Network & Internet > VPN.
- Turn off any active VPN connections.
- For proxies, go to Settings > Network & Internet > Proxy and disable all proxy settings.
- Restart Hulu and check if the error persists.
Disabling VPN or proxy helps Hulu verify your location and account properly.
Step 5: Update Graphics Drivers
Outdated or incompatible graphics drivers can cause playback errors.
To update your graphics driver:
- Press Windows + X and select Device Manager.
- Expand the Display adapters section.
- Right-click your graphics device and select Update driver.
- Choose Search automatically for drivers and install any available updates.
- Restart the PC and try Hulu again.
Keeping your drivers updated ensures smooth video playback.
FAQs About Hulu Error 94 and 97 on Windows 11
What do Hulu error 94 and 97 mean?
Error 94 usually relates to playback issues caused by corrupted app data or network problems. Error 97 is often linked to account or device authorization issues.
Can I fix these errors without reinstalling Hulu?
Yes, clearing cache and resetting network settings often resolve the issue without reinstalling.
Do I need a fast internet connection for Hulu?
Yes, Hulu recommends a minimum of 3 Mbps for standard definition and 8 Mbps for HD streaming.
Will disabling VPN affect my privacy?
Disabling VPN can expose your real IP, so only do this while troubleshooting.
Is Hulu supported natively on Windows 11?
Hulu supports Windows 11 through its Microsoft Store app and web browsers.
When Nothing Works
If you have tried all the above steps and Hulu errors 94 or 97 still appear, consider the following:
- Visit the official Hulu support page: https://help.hulu.com
- Contact Hulu customer support for personalized assistance.
- Try streaming Hulu via a different device to check if the issue is specific to your PC.
- Check your Hulu subscription status to ensure your account is active.
As a last resort, you might consider reinstalling Windows updates or performing a system restore if the issue started recently.
Conclusion
Hulu errors 94 and 97 on Windows 11 can be frustrating, but they are usually fixable with some simple troubleshooting steps. Start by clearing the Hulu app cache, checking your network settings, and ensuring your app and system are up to date.
Disabling VPNs and updating graphics drivers can also resolve playback and authorization problems. If these steps don’t help, reinstall the Hulu app or reach out to official support.
Following this guide will help you get back to enjoying your favorite shows and movies on Hulu smoothly and without interruption.