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How to Fix Error 0x80073d23 on Windows 11: Step-by-Step Solutions That Work

If you’re encountering error code 0x80073d23 on your Windows 11 device, it usually means there is a problem with app installation or updates. This error can stop apps from installing or updating correctly, causing frustration.

Fortunately, fixing this error is often straightforward. By following some simple, step-by-step solutions, you can get your apps working again in no time.

This guide will walk you through easy-to-understand fixes, starting from the simplest methods to more advanced options. No technical jargon, just clear instructions.

Let’s get started and resolve error 0x80073d23 on your Windows 11 PC.

Quick Note: What to Check Before You Start

Before diving into troubleshooting, make sure to check these quick points first. These basic checks can sometimes solve the problem immediately:

  • Internet Connection: Ensure your PC is connected to a stable internet connection. Poor connectivity can interrupt app downloads or updates.
  • Windows Updates: Check if your Windows 11 is up to date. Sometimes, missing system updates cause app errors.
  • Storage Space: Confirm that there is enough free space on your device. Insufficient storage can block app installations.
  • Restart Your PC: A simple restart can fix temporary glitches affecting app installations.

Step 1: Run the Windows Store Apps Troubleshooter

This is the easiest and fastest way to fix common Microsoft Store app issues. Windows has a built-in troubleshooter designed specifically for app problems.

  1. Click on the Start menu and select Settings.
  2. Go to System and then click on Troubleshoot.
  3. Choose Other troubleshooters.
  4. Find Windows Store Apps and click Run.
  5. Wait for the troubleshooter to scan and fix any detected problems.

This tool automatically detects and repairs issues that might be causing the error 0x80073d23. It’s a great first step because it requires no technical knowledge.

Step 2: Reset the Microsoft Store Cache

Sometimes, corrupted cache files can block apps from installing or updating. Resetting the Microsoft Store cache can clear these temporary files.

  1. Press Windows Key + R to open the Run dialog box.
  2. Type wsreset.exe and press Enter.
  3. A blank Command Prompt window will open. Wait for about 30 seconds as the cache clears and the Store opens automatically.

This process does not delete your installed apps or settings. It simply refreshes the Store’s operation, which often resolves installation errors.

Step 3: Check Windows Update Service

Many app installations depend on Windows Update services running properly. If this service is paused or stopped, errors can occur.

  1. Press Windows Key + R to open the Run dialog box.
  2. Type services.msc and press Enter.
  3. In the Services window, scroll down and find Windows Update.
  4. Right-click it and select Properties.
  5. Make sure the Startup type is set to Automatic.
  6. If the service status is not Running, click Start.
  7. Click Apply and then OK.

Keeping the Windows Update service running ensures your system can download necessary files for app installation and updates.

Step 4: Re-register the Microsoft Store

If the Store app is corrupted, re-registering it can fix internal errors causing this issue.

  1. Click the Start button, type Windows PowerShell.
  2. Right-click Windows PowerShell and select Run as administrator.
  3. Copy and paste the following command, then press Enter:
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + 'AppxManifest.xml'; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

This command reinstalls and re-registers the Microsoft Store app. After it completes, restart your PC and try installing or updating the app again.

Step 5: Clear the SoftwareDistribution Folder

This folder stores temporary update files. Sometimes, corrupted files here can cause installation errors.

  1. Press Windows Key + S, type Command Prompt, right-click it, and choose Run as administrator.
  2. Type these commands one by one, pressing Enter after each:
net stop wuauserv
net stop bits

These commands stop the Windows Update services temporarily.

  1. Now open File Explorer and navigate to C:WindowsSoftwareDistribution.
  2. Select all files and folders inside SoftwareDistribution and delete them.
  3. Return to the Command Prompt and type:
net start wuauserv
net start bits

This will restart the services. Clearing this folder removes any corrupted files that might block updates or installations.

Alternative Method: Use the System File Checker (SFC) Tool

If system files are corrupted, apps may fail to install properly. The SFC tool scans and repairs system files.

  1. Open Command Prompt as administrator.
  2. Type the following command and press Enter:
sfc /scannow

This scan may take some time. If any corrupted files are found, Windows will attempt to repair them automatically.

Frequently Asked Questions (FAQs)

What exactly does error 0x80073d23 mean?

This error usually indicates a problem with installing or updating apps from the Microsoft Store. It can be caused by corrupted cache, missing system files, or issues with Windows Update services.

Can I fix this error without technical knowledge?

Yes, most of the steps provided here are simple and can be followed by beginners. Running the troubleshooter or resetting the Store cache requires just a few clicks.

Will resetting the Microsoft Store delete my apps?

No, resetting the Store cache or re-registering it will not remove your installed apps or personal data.

How often should I run Windows Update?

Regularly updating Windows helps avoid errors like 0x80073d23. Set your system to update automatically or check for updates weekly.

Is it safe to delete files in the SoftwareDistribution folder?

Yes, these files are temporary update files and Windows recreates them as needed. Deleting them can help fix update errors.

When Nothing Works: Final Steps

If you have tried all the above steps and still face error 0x80073d23, consider these final options:

  • Run a Clean Boot: This starts Windows with minimal startup programs and drivers, helping identify if a background app is causing the issue.
  • Create a New User Account: Sometimes, profile corruption causes errors. Test installing apps on a new Windows user.
  • Contact Microsoft Support: Visit the official Microsoft support page for personalized help: https://support.microsoft.com.
  • Consider System Restore: If the problem started recently, restoring your PC to an earlier point may fix the error.

Conclusion

Error 0x80073d23 on Windows 11 can be annoying, but most causes are easy to fix. Starting with the Windows Store troubleshooter and clearing cache often solves the problem quickly.

Ensuring your system is updated, services are running properly, and system files are intact will prevent future issues. If basic fixes don’t work, more advanced steps like re-registering the Store or clearing update files can help.

By following these detailed but simple instructions, you can get your apps installing and updating smoothly again.

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