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How to Fix Error 0x80073d13 on Windows 11: Step-by-Step Solutions That Work

If you are encountering the error code 0x80073d13 on Windows 11, it usually means there’s an issue with installing or updating apps from the Microsoft Store.

This error can be frustrating, but there are several simple solutions you can try to fix it quickly.

In this guide, we will walk you through easy-to-follow steps to resolve the problem.

Each step is explained clearly so even beginners can understand and apply them.

Quick Note: Before You Begin

Before diving into troubleshooting, please ensure the following:

  • Your internet connection is stable and working properly. A weak or disconnected internet can cause installation errors.
  • Your Windows 11 is up to date. Sometimes outdated system files cause compatibility issues.
  • You have enough disk space available on your system drive (usually C:). Lack of space can prevent app installations.
  • You are logged in with a Microsoft account that has permission to download and install apps from the Microsoft Store.

Step 1: Restart Your PC

Sometimes, a simple restart can fix temporary glitches causing the error.

Restarting refreshes system processes and clears minor software bugs.

  1. Click on the Start button (Windows icon) on the taskbar.
  2. Click the Power icon.
  3. Select Restart.
  4. Wait for your PC to reboot, then try installing or updating the app again.

Step 2: Run the Windows Store Apps Troubleshooter

Windows has a built-in troubleshooter designed to find and fix problems with Microsoft Store apps.

This tool scans for common issues and attempts automatic repairs.

  1. Press Windows + I keys to open Settings.
  2. Click on System from the left menu.
  3. Select Troubleshoot.
  4. Click on Other troubleshooters.
  5. Find Windows Store Apps in the list and click Run next to it.
  6. Follow the on-screen instructions and apply any fixes suggested.

After the troubleshooter finishes, try the Microsoft Store app again.

Step 3: Reset the Microsoft Store Cache

The Microsoft Store cache might be corrupted, causing installation errors.

Resetting it clears temporary files and forces the Store to start fresh.

  1. Press Windows + R to open the Run dialog box.
  2. Type wsreset.exe and press Enter.
  3. A blank Command Prompt window will open. Wait for about 10-15 seconds while the cache resets.
  4. The Microsoft Store will automatically launch once the reset is complete.

Try installing or updating the app again after the Store opens.

Step 4: Check for Windows Updates

Keeping Windows updated ensures you have the latest fixes that might resolve app installation errors.

Follow these steps to check for updates:

  1. Open Settings by pressing Windows + I.
  2. Click on Windows Update from the left menu.
  3. Click Check for updates.
  4. If updates are found, click Download & install.
  5. Once updates are installed, restart your PC to apply changes.

Step 5: Re-register Microsoft Store Using PowerShell

If the Microsoft Store app itself is corrupted, re-registering it can fix the issue.

This process reinstalls the Store without removing your apps or settings.

  1. Right-click on the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
  2. If prompted by User Account Control, click Yes to allow.
  3. Copy and paste the following command, then press Enter:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Wait for the command to complete. You may see some messages, but that is normal.

After that, restart your PC and check if the error persists.

Step 6: Temporarily Disable Antivirus or Firewall

Sometimes, third-party antivirus or firewall software can block Microsoft Store operations, causing errors.

Try disabling them temporarily to test if they are the cause.

Important: Only disable security software briefly and turn it back on after testing.

  1. Locate your antivirus or firewall icon in the system tray (near the clock).
  2. Right-click the icon and select the option to disable or pause protection.
  3. Try installing or updating the app again.
  4. If it works, add the Microsoft Store as an exception in your security software settings.

Alternative Method: Create a New User Account

Sometimes user profile corruption causes Store errors. Creating a new user account can help identify this.

  1. Open Settings (Windows + I).
  2. Go to Accounts > Family & other users.
  3. Click Add account under Other users.
  4. Follow prompts to create a new local or Microsoft account.
  5. Sign out of your current account and sign in with the new one.
  6. Open Microsoft Store and try the app installation again.

FAQs

What does error 0x80073d13 mean?

This error code typically indicates a problem with installing or updating apps from the Microsoft Store. It may be caused by corrupted cache, system files, or network issues.

Is it safe to reset the Microsoft Store cache?

Yes, resetting the cache only clears temporary files and does not delete your installed apps or settings.

Will re-registering the Microsoft Store remove my apps?

No, re-registering simply repairs the Store app itself without affecting installed apps or personal data.

Can antivirus software cause this error?

Yes, some antivirus or firewall programs may block Microsoft Store functionality. Temporarily disabling them can help identify if they are causing the problem.

Do I need to update Windows to fix this error?

Keeping Windows updated is important as updates often include bug fixes and improvements that resolve such errors.

When Nothing Works

If none of the above steps fix error 0x80073d13, consider the following options:

  • Run the Windows Recovery Environment to repair system files.
  • Perform a system file check by opening PowerShell as admin and running sfc /scannow.
  • Contact Microsoft Support for professional help.
  • Consider resetting Windows 11 while keeping your files via Settings > System > Recovery if the issue is severe.

Conclusion

Error 0x80073d13 on Windows 11 can be fixed by following simple troubleshooting steps in order.

Start with restarting your PC and running the built-in troubleshooter, then move on to resetting the Store cache and checking for updates.

If needed, re-register the Microsoft Store app or try disabling antivirus temporarily.

Remember to always keep your system updated and maintain a stable internet connection.

If problems persist, advanced options and official Microsoft support are available to help you resolve the issue.

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