Blog

How to Fix Discord Member List Not Loading on Windows 11: Effective Troubleshooting Steps

Discord is a popular platform for communication among gamers and communities. Sometimes, the member list in Discord may not load properly on Windows 11. This can be frustrating as it limits your ability to see who is online or active in a server.

Fortunately, there are several simple troubleshooting steps you can try to fix this issue. Most of these solutions are easy and require no advanced technical knowledge.

This guide will walk you through effective methods to resolve the member list not loading problem on Discord in Windows 11.

By following these steps, you can restore full functionality and enjoy a seamless Discord experience.

Quick Note: Prerequisites and Basic Checks

Before diving into detailed fixes, it’s important to perform some quick checks to rule out common causes:

  • Check your internet connection: A slow or unstable internet can prevent Discord from loading the member list properly. Make sure your connection is stable.
  • Restart Discord: Sometimes, simply closing and reopening the app can resolve loading issues.
  • Confirm Discord server status: Visit Discord’s status page to check if there are any ongoing server problems.
  • Make sure you are logged in: Being logged out or having an expired session can cause display issues.

Step 1: Restart Your Computer

Restarting your Windows 11 PC can clear temporary glitches and refresh system resources. Sometimes, background processes interfere with Discord, and a reboot can fix this.

How to restart:

  1. Click on the Start button.
  2. Select the Power icon.
  3. Choose Restart.

After your PC restarts, open Discord again and check if the member list loads properly.

Step 2: Clear Discord Cache

Discord stores cache files to speed up loading times. Sometimes, corrupted cache can cause the member list to fail loading. Clearing the cache forces Discord to fetch fresh data.

How to clear Discord cache on Windows 11:

  1. Close Discord completely. Make sure it’s not running in the system tray.
  2. Press Windows + R to open the Run dialog box.
  3. Type %appdata%DiscordCache and press Enter.
  4. Delete all files and folders inside the Cache folder.
  5. Restart Discord and check if the issue is resolved.

Step 3: Disable Hardware Acceleration

Hardware acceleration uses your GPU to improve app performance. However, it can sometimes cause display issues in Discord, including the member list not loading.

Disabling hardware acceleration can solve this problem.

How to disable hardware acceleration:

  1. Open Discord.
  2. Click on the Settings icon (gear) near your username at the bottom left.
  3. In the App Settings section, select Advanced.
  4. Toggle off Hardware Acceleration.
  5. Discord will prompt you to restart the app. Click Okay to restart.

Check if the member list loads after Discord restarts.

Step 4: Update Discord

Running an outdated Discord version may cause bugs or compatibility issues. Ensuring you have the latest version helps fix known problems.

How to update Discord:

  1. Close Discord completely.
  2. Reopen Discord; it will automatically check for updates and install them if available.
  3. Alternatively, download the latest Discord installer from Discord’s official website and install it manually.

After updating, see if the member list loads correctly.

Step 5: Check Discord Permissions

Sometimes, Discord may lack the necessary permissions to load certain features properly, especially if running with limited privileges.

How to run Discord as administrator:

  1. Close Discord.
  2. Right-click the Discord shortcut or executable.
  3. Select Run as administrator.
  4. Confirm any prompts and check if the member list loads now.

If this fixes the issue, you can set Discord to always run as administrator:

  • Right-click the Discord shortcut and select Properties.
  • Go to the Compatibility tab.
  • Check Run this program as an administrator.
  • Click Apply and then OK.

Step 6: Disable VPN or Proxy

Using a VPN or proxy server can interfere with Discord’s connection to its servers, potentially causing issues like the member list not loading.

If you use a VPN or proxy, try disabling it temporarily and then check Discord again.

Step 7: Reinstall Discord

If none of the previous steps work, reinstalling Discord can fix corrupted files or settings causing the problem.

How to reinstall Discord:

  1. Press Windows + I to open Settings.
  2. Navigate to Apps > Installed apps.
  3. Find Discord and click the three dots next to it, then select Uninstall.
  4. Follow the prompts to completely remove Discord.
  5. Restart your PC.
  6. Download the latest Discord installer from Discord’s official website and install it.
  7. Log in and check if the member list loads correctly.

FAQs

Why is the Discord member list not loading?

The member list might not load due to network issues, corrupted cache, outdated app versions, or permission problems.

Does internet speed affect Discord member list loading?

Yes, slow or unstable internet connections can prevent Discord from loading server data properly, including the member list.

Can Discord server status cause this problem?

Yes, if Discord’s servers are down or experiencing issues, it can affect features like the member list.

Is clearing cache safe?

Yes, clearing Discord’s cache only removes temporary files and can help resolve loading issues without affecting your account or data.

Will reinstalling Discord delete my chats or servers?

No, your chats and servers are stored on Discord’s cloud servers and will remain intact after reinstalling the app.

When Nothing Works

If you have tried all the steps above and the member list still does not load, consider these final options:

  • Contact Discord Support: Visit Discord’s official support page to submit a ticket or browse help articles.
  • Use Discord Web: Try accessing your servers through the Discord web app on your browser to determine if the problem is app-specific.
  • Check Windows Updates: Make sure Windows 11 is fully updated, as system updates can fix compatibility issues.
  • Scan for malware: Run a malware scan to rule out infections affecting app performance.

Conclusion

Fixing the Discord member list not loading on Windows 11 is usually straightforward. Starting with basic checks like restarting your PC and verifying your internet, you can progressively try clearing cache, disabling hardware acceleration, updating the app, and checking permissions.

If these steps do not work, reinstalling Discord or seeking official support are good next steps. Following this guide should help you restore full Discord functionality quickly and get back to your conversations without interruption.

Leave a Reply