Playing Diablo Immortal on Windows 11 with a controller can greatly enhance your gaming experience. However, sometimes your controller might not work as expected, causing frustration. Fortunately, most controller issues can be fixed with a few simple steps.
This article will guide you through easy and detailed solutions to get your controller working smoothly. No technical jargon, just clear instructions for everyone.
Whether you are using an Xbox, PlayStation, or generic controller, these tips will help you troubleshoot and enjoy your game. Let’s start by checking some quick basics.
Follow along carefully, and your controller should be ready to use in no time.
Quick Note: Basic Checks Before Troubleshooting
- Check Controller Connection: Ensure your controller is properly connected via USB or Bluetooth.
- Battery Power: Make sure your controller has enough charge or fresh batteries.
- Controller Compatibility: Confirm that your controller is supported on Windows 11 and recognized by the system.
- Game Settings: Check if Diablo Immortal has controller support enabled in its settings.
Step 1: Restart Your PC and Controller
Sometimes, a simple restart can fix many connection issues. Turn off your controller and unplug it if wired. Then, restart your Windows 11 PC. After the system boots up, reconnect your controller and launch the game.
This step refreshes the system drivers and clears temporary glitches that might prevent your controller from working.
Step 2: Update Windows 11 and Controller Drivers
Outdated system or device drivers often cause hardware problems. To update Windows and your controller drivers, follow these steps:
- Click the Start button and select Settings.
- Go to Windows Update and click Check for updates. Install any available updates.
- To update the controller driver, press Win + X and select Device Manager.
- Find your controller under Human Interface Devices or Sound, video and game controllers.
- Right-click your controller device and select Update driver.
- Choose Search automatically for drivers and follow prompts to install updates.
Keeping your system and drivers updated ensures better compatibility and performance.
Step 3: Reinstall the Controller Drivers
If updating does not help, reinstalling the drivers can fix corrupted files:
- Open Device Manager again.
- Right-click your controller and select Uninstall device.
- Confirm the uninstallation.
- Disconnect the controller, wait a few seconds, then reconnect it.
- Windows will automatically detect and reinstall the drivers.
This process refreshes the driver installation and can resolve hidden issues.
Step 4: Configure Controller Settings in Windows
Windows 11 has specific settings for game controllers that need verification:
- Press Win + R, type
joy.cpl, and hit Enter. - In the Game Controllers window, select your controller and click Properties.
- Test buttons and axes to see if Windows recognizes inputs correctly.
- If inputs don’t respond, your controller may not be connected properly or is faulty.
This step confirms the system detects your controller before checking the game itself.
Step 5: Check In-Game Controller Settings
Sometimes, Diablo Immortal requires manual enabling of controller support.
- Launch Diablo Immortal.
- Go to the Settings or Options menu.
- Look for a section related to controls or input devices.
- Ensure the controller option is enabled.
- Save changes and restart the game if needed.
Proper in-game settings are critical so the game recognizes and prioritizes controller input.
Step 6: Use Alternative Connection Methods
If you are using Bluetooth and facing issues, try connecting your controller with a USB cable instead. Wired connections tend to be more stable and less prone to interference.
Alternatively, if you use a wired connection and it’s not working, try a different USB port or cable to rule out hardware faults.
Step 7: Disable Conflicting Software
Some third-party programs or overlays (like Steam Big Picture mode, DS4Windows, or controller mapping tools) can interfere with controller input.
- Close unnecessary background applications.
- Temporarily disable controller remapping software.
- Restart the game and check if your controller works.
This helps isolate software conflicts that might block controller signals.
FAQs
Why is my controller not detected by Windows 11?
This can happen due to outdated drivers, faulty cables, or Bluetooth connection problems. Restarting and updating drivers usually fixes this.
Can I use any controller with Diablo Immortal on PC?
Most Xbox and PlayStation controllers work well on Windows 11. Some generic controllers might need extra configuration or drivers.
Do I need special software for PlayStation controllers?
Windows 11 supports PlayStation controllers via Bluetooth or USB, but some features might require additional software like DS4Windows for full compatibility.
Is Bluetooth or wired connection better for gaming?
Wired connections offer lower latency and more stable connections, which can improve gameplay responsiveness.
What if the controller works on Windows but not in Diablo Immortal?
Check the in-game controller settings and ensure controller support is enabled. Also, try restarting the game after connecting the controller.
When Nothing Works
If you have tried all the above steps and your controller still does not work with Diablo Immortal on Windows 11, consider the following final options:
- Contact Official Support: Visit the Blizzard Support page for help related to Diablo Immortal.
- Check Forums and Communities: Player forums often have solutions tailored to specific controller models and issues.
- Try a Different Controller: Borrow or test another controller to rule out hardware faults.
- Reinstall the Game: As a last resort, uninstall and reinstall Diablo Immortal to fix possible game file corruption.
Conclusion
Getting your controller to work with Diablo Immortal on Windows 11 is usually straightforward when you follow these step-by-step solutions. Start with simple restarts and basic checks, then move on to updating drivers and configuring settings.
Remember, wired connections often provide better stability, and disabling conflicting software can solve many issues. If problems persist, official support and community forums are excellent resources.
By carefully applying these tips, you can enjoy seamless controller gameplay and fully immerse yourself in the world of Diablo Immortal.