After installing the Windows 10 Creators Update, some users may notice their web browsers acting strangely. Issues can range from slow loading times to pages not displaying correctly or even crashing unexpectedly.
These problems can disrupt your workflow and make browsing frustrating. Fortunately, most browser issues after the update can be fixed with some simple troubleshooting steps.
This guide will walk you through easy, detailed solutions to get your browser working smoothly again. No advanced technical skills are required.
Follow the steps below carefully, starting with the simplest fixes, and your browser should be back to normal in no time.
Quick Note: Before You Begin
Before diving into fixes, make sure to check the following:
- Internet Connection: Ensure your internet is working by testing other devices or apps.
- Browser Version: Confirm your browser is updated to the latest version; updates often fix bugs.
- Windows Update: Check if there are any pending Windows updates; sometimes, additional patches fix compatibility issues.
- Restart Your Computer: A simple reboot can resolve temporary glitches caused by the update.
Step 1: Clear Browser Cache and Cookies
Over time, your browser stores temporary files called cache and cookies. These can sometimes cause loading problems after a big system update.
Clearing them forces the browser to load fresh data from websites. Here’s how to do it:
For Google Chrome:
- Click the three dots in the top-right corner.
- Select Settings.
- Scroll down and click Privacy and security.
- Click Clear browsing data.
- Choose All time as the time range.
- Check Cookies and other site data and Cached images and files.
- Click Clear data.
After clearing, restart your browser and test if the issue persists.
Why This Helps:
Corrupted or outdated cache and cookies can cause pages to load incorrectly or not at all. Clearing them ensures your browser fetches the latest data.
Step 2: Disable Browser Extensions
Sometimes, browser extensions may not be fully compatible after a Windows update, causing crashes or slowdowns.
Disabling them temporarily can help identify if an extension is the culprit.
How to Disable Extensions in Chrome:
- Click the three dots menu.
- Go to More tools > Extensions.
- Toggle off all extensions.
- Restart the browser and check if it works better.
If disabling extensions fixes the issue, enable them one by one to find the problematic one.
Step 3: Reset Browser Settings to Default
If problems continue, resetting your browser settings can restore them to their original state, removing any misconfigurations caused by the update.
Resetting Chrome:
- Open Settings.
- Scroll down and click Advanced.
- Under Reset and clean up, select Restore settings to their original defaults.
- Confirm by clicking Reset settings.
This will disable extensions, clear temporary data, and reset homepage and search engine settings. Your bookmarks and saved passwords will remain intact.
Step 4: Check Network and Proxy Settings
Incorrect network or proxy settings can prevent browsers from connecting properly to the internet after an update.
To check these:
Reset Network Settings:
- Press
Windows + Ito open Settings. - Go to Network & Internet.
- Click Status on the left.
- Scroll down and click Network reset.
- Click Reset now and restart your PC.
Check Proxy Settings:
- In Settings, go to Network & Internet > Proxy.
- Make sure Use a proxy server is turned off unless you specifically use one.
Incorrect proxy settings can block your browser from accessing the internet.
Step 5: Run the Windows Troubleshooter
Windows has built-in troubleshooters that can detect and fix common problems automatically.
To run the Internet Connections troubleshooter:
- Press
Windows + Ito open Settings. - Go to Update & Security > Troubleshoot.
- Click Additional troubleshooters.
- Select Internet Connections and click Run the troubleshooter.
- Follow the on-screen instructions.
This tool can identify network issues affecting your browser.
Step 6: Reinstall Your Browser
If none of the above steps work, reinstalling your browser can fix corrupted program files.
To do this:
- Open Settings > Apps.
- Find your browser (e.g., Chrome, Firefox, Edge) in the list.
- Click it and select Uninstall.
- After uninstalling, go to the official browser website and download the latest version.
- Install it and check if the problem is resolved.
Alternative and Advanced Options
If you are comfortable with more advanced options, you can try:
- Creating a new Windows user account: Sometimes user profiles get corrupted after an update.
- Checking for malware: Use trusted antivirus software to scan your system.
- Using System Restore: Roll back to a restore point before the Creators Update if available.
Frequently Asked Questions (FAQs)
Why did my browser start acting up after the Windows 10 Creators Update?
The update changes system files and settings that can conflict with browser data or extensions, causing instability.
Will resetting my browser delete my bookmarks and passwords?
Resetting usually keeps bookmarks and saved passwords but removes extensions and custom settings.
Is it safe to clear browser cache and cookies?
Yes, clearing cache and cookies removes temporary files and should not harm your data. You may need to log in again to some sites.
Can I use a different browser if one keeps failing after the update?
Yes, trying a different browser like Firefox or Edge can help if a specific browser has compatibility issues.
How do I know if the problem is with my internet or the browser?
Try accessing the internet through other devices or apps. If only the browser is affected, the issue is likely browser-related.
When Nothing Works
If you’ve tried all the above steps and your browser still isn’t working properly, consider these options:
- Visit Microsoft’s official support page: https://support.microsoft.com/windows
- Contact your browser’s customer support: Most major browsers offer help forums and support.
- Perform a Windows 10 repair installation: This reinstalls Windows without affecting your files and can fix deeper system issues.
- Seek professional technical support: If you’re unsure, a technician can help diagnose and fix complex issues.
Conclusion
Browser problems after the Windows 10 Creators Update are common but usually fixable. Start by clearing cache, disabling extensions, and resetting browser settings.
Check your network configuration and use Windows troubleshooters to identify connectivity issues. If all else fails, reinstall your browser or explore advanced options.
By following these step-by-step solutions, you can restore your browser’s performance and enjoy a smooth browsing experience again.