How to Fix Arc Touch Mouse Pointer Speed Discrepancy in Windows 11: Step-by-Step Guide

If you are using the Arc Touch Mouse with Windows 11 and notice that the pointer speed feels inconsistent or too fast in some areas and too slow in others, you are not alone. This issue can disrupt your workflow and make using your mouse frustrating. Fortunately, there are simple ways to fix this discrepancy and get a smooth, reliable pointer speed again.

The problem often arises because of how Windows handles mouse acceleration and pointer speed settings. Adjusting these settings carefully can make a big difference. This guide will walk you through easy, step-by-step instructions to resolve the issue.

By following these steps, you will improve your mouse pointer behavior without needing advanced technical skills. Let’s get started with some quick checks before diving into solutions.

These tips are designed specifically for Windows 11 users with the Arc Touch Mouse but can help with other Bluetooth mice as well.

Quick Note: Preliminary Checks

Check your mouse battery: Low battery can cause erratic pointer behavior. Make sure your Arc Touch Mouse is fully charged or has fresh batteries.
Ensure Windows 11 is updated: Run Windows Update to get the latest fixes and driver updates from Microsoft.
Verify Bluetooth connection: A weak or unstable Bluetooth connection can cause pointer lag or speed issues. Try reconnecting your mouse.
Remove other wireless interference: Devices like routers, wireless headphones, or other Bluetooth devices nearby can interfere with signal quality.

Step 1: Adjust Pointer Speed in Windows Settings

The first and simplest step is to adjust your pointer speed directly in Windows settings. This controls how fast your mouse moves across the screen.

Click on the Start button and select Settings (the gear icon).
Navigate to Bluetooth & Devices from the left menu.
Scroll down and click on Mouse.
Under Mouse Pointer Speed, move the slider left or right to find a comfortable speed. Try moving it slowly and test your mouse movement.

Why this is important: Sometimes the default pointer speed is set too high or too low, causing the cursor to jump or lag. Adjusting this can immediately improve control.

Step 2: Disable Pointer Precision (Mouse Acceleration)

Windows uses a feature called “Enhance Pointer Precision,” which accelerates the pointer speed based on how fast you move the mouse. While useful for some, it can cause inconsistent pointer speeds with the Arc Touch Mouse.

Open Settings again.
Go to Bluetooth & Devices > Mouse.
Click on Additional Mouse Settings on the right side (this opens the classic Mouse Properties window).
In the Pointer Options tab, find the checkbox labeled Enhance pointer precision.
Uncheck this box to disable mouse acceleration.
Click Apply and then OK.

Why this helps: Disabling pointer precision ensures that the pointer moves consistently in direct proportion to your mouse movement, eliminating speed discrepancies.

Step 3: Update or Reinstall Mouse Drivers

Sometimes outdated or corrupted drivers can cause pointer speed issues. Updating or reinstalling your mouse drivers can fix this.

Right-click the Start button and select Device Manager.
Expand the Mice and other pointing devices section.
Right-click your Arc Touch Mouse entry and select Update driver.
Choose Search automatically for drivers and follow the prompts.
If no update is found or the problem persists, right-click the mouse entry again and select Uninstall device.
Restart your computer. Windows will reinstall the mouse drivers automatically.

Why update drivers: Updated drivers improve compatibility and performance, fixing bugs that may cause pointer speed problems.

Step 4: Calibrate Mouse Settings via Registry (Advanced)

If previous steps did not fix the issue, you can try tweaking mouse sensitivity through the Windows Registry. This step is more advanced and should be done carefully.

Press Windows + R, type regedit, and hit Enter to open the Registry Editor.
Navigate to: HKEY_CURRENT_USERControl PanelMouse
Look for the keys MouseSensitivity and MouseSpeed.
MouseSpeed controls acceleration (0=off, 1=on). Set it to 0 to disable acceleration.
MouseSensitivity value ranges from 1 to 20. Try lowering it gradually to around 10 or 15.
Close the Registry Editor and restart your PC for changes to take effect.

Note: Always back up your registry before making changes to avoid system issues.

Alternative Method: Use Third-Party Mouse Software

If Windows settings do not give you the control you want, consider using third-party software like Microsoft Mouse and Keyboard Center or Logitech Options (if compatible). These tools offer more detailed customization of pointer speed and acceleration.

Download and install the software from the official Microsoft website, then follow the on-screen instructions to adjust your mouse settings precisely.

FAQs

Why does my Arc Touch Mouse pointer speed change randomly?

This is often due to Windows’ pointer acceleration settings or interference in the Bluetooth connection. Disabling “Enhance pointer precision” and ensuring a strong Bluetooth link usually fixes this.

Can I use the Arc Touch Mouse on other operating systems?

Yes, it works with macOS and some Linux distributions, but pointer speed settings and drivers may vary, requiring different adjustments.

Is it normal for the Arc Touch Mouse to behave differently on different surfaces?

Yes, optical sensors can perform differently depending on the surface texture. Using a mouse pad can help improve consistency.

How often should I update my mouse drivers?

Check for updates every few months or when you notice performance issues. Windows Update usually handles this automatically.

Will turning off “Enhance pointer precision” affect my gaming experience?

For many gamers, disabling this option helps achieve more precise and consistent control. However, personal preference may vary.

When Nothing Works

If you have tried all the above steps and still face pointer speed discrepancies, consider the following final options:

Contact Microsoft Support: Get professional help specific to your Arc Touch Mouse and Windows 11.
Check for hardware defects: Try your mouse on another computer to rule out hardware issues.
Reset Windows 11 mouse settings: Sometimes a fresh Windows user profile or reinstalling Windows fixes deeper software conflicts.
Use an alternative mouse: If urgent, switching temporarily to another mouse can keep you productive while troubleshooting.

Conclusion

Fixing pointer speed discrepancies with the Arc Touch Mouse on Windows 11 is usually straightforward. Start by adjusting pointer speed and disabling pointer precision to get consistent movement. Updating your mouse drivers and checking your Bluetooth connection also plays a crucial role. For advanced users, registry tweaks and third-party software offer more options.

Following this step-by-step guide will help you regain smooth, predictable pointer control and improve your overall Windows 11 experience. Remember, patience and careful adjustments are key to finding the perfect settings for your needs.