Among Us is a popular multiplayer game that many enjoy playing on Windows 11. However, sometimes players encounter a “Full Game Error” when trying to join a session. This can be frustrating, especially when you just want to jump into the fun.
Fortunately, this error can often be fixed with a few simple steps. Understanding the cause of the issue will help you get back to gaming quickly. Below, you will find an easy-to-follow guide designed to resolve this problem on your Windows 11 PC.
Each step is explained clearly and starts with the simplest solutions. By following this guide, even beginners can troubleshoot the error effectively. Let’s get started!
Before diving into fixes, make sure your game and system are ready for troubleshooting.
Quick Note: Prerequisites and Initial Checks
- Check Internet Connection: A stable internet connection is essential for online multiplayer games like Among Us. Make sure you are connected and your connection is steady.
- Update Among Us: Ensure you have the latest version of the game installed. Developers frequently release updates that fix bugs and improve performance.
- Verify Windows Updates: Keep your Windows 11 system updated, as updates often include important fixes and compatibility improvements.
- Restart Your PC: Sometimes, simply restarting your computer can resolve temporary glitches affecting the game.
Step 1: Close and Reopen Among Us
Sometimes the game may not connect properly due to a temporary glitch in the software.
- Close the game completely: Make sure Among Us is not running in the background. You can check this in the Task Manager by pressing
Ctrl + Shift + Esc. - End any Among Us processes: Look for Among Us.exe and select End Task.
- Reopen the game: After closing, launch Among Us again and try joining a game.
This step resets the game connection and can often fix minor connection errors.
Step 2: Clear the Game Cache
Corrupted cache files can cause errors when the game tries to connect to servers.
- Navigate to the Among Us cache folder: Open File Explorer and go to
C:Users[YourUserName]AppDataLocalLowInnerslothAmong Us. - Delete cache files: Select all files and folders inside the Among Us folder except your saved game data if you want to keep it.
- Restart the game: Launch Among Us again and check if the error persists.
Clearing the cache forces the game to download fresh data, which can fix many connection-related issues.
Step 3: Check Your Firewall and Antivirus Settings
Sometimes, Windows Firewall or third-party antivirus software may block Among Us from accessing the internet properly.
- Open Windows Security: Go to Start > Settings > Privacy & Security > Windows Security.
- Click on Firewall & Network Protection: Then select Allow an app through firewall.
- Find Among Us in the list: If it’s not listed, click Allow another app and browse to the Among Us installation folder to add it.
- Ensure both Private and Public networks are checked: This allows the game to communicate freely over your network.
- Temporarily disable third-party antivirus: If you use antivirus software, try disabling it briefly and test the game. Remember to enable it afterward.
Allowing Among Us through your firewall ensures the game can connect to its servers without interference.
Step 4: Use a VPN or Disable VPN
Network restrictions or location-based issues can sometimes cause the full game error.
- If you use a VPN: Try disabling it and then join the game again. Some VPNs block game servers or cause latency.
- If you don’t use a VPN: You can try using a trusted VPN to bypass regional restrictions or network issues.
This step helps troubleshoot network-related blocks that might prevent you from joining a game.
Step 5: Change the Server Region
Among Us allows you to select different server regions. Sometimes the server you are trying to join is full or having issues.
- Open Among Us: From the main menu, go to the Online section.
- Select a different server region: Choose a nearby region like North America, Europe, or Asia.
- Try joining a game again: Changing the server can bypass full or problematic servers.
Switching server regions can often resolve connection errors related to server capacity or outages.
Step 6: Reinstall Among Us
If the error continues, reinstalling the game may fix corrupted files that are causing the issue.
- Uninstall Among Us: Go to Settings > Apps > Installed apps, find Among Us, and uninstall it.
- Delete remaining files: Go to the installation folder and delete any leftover files.
- Restart your PC: This ensures no files are locked during reinstall.
- Download and install the latest version: Use the official platform such as Steam or Microsoft Store.
- Launch the game and test: Check if the full game error is resolved.
Reinstalling refreshes the game installation and can fix deeper software issues.
FAQs
Why does the “Full Game Error” happen in Among Us?
This error often appears when the server or lobby is full, or there is a network connectivity problem preventing the game from joining sessions.
Can I join a full game if I keep trying?
Usually not. If a lobby is truly full, you must wait for a spot to open or join a different lobby.
Is this error related to my internet speed?
Sometimes. Slow or unstable internet connections can cause connection errors, including the full game error.
Will using a VPN always fix the problem?
No. VPNs can help bypass regional restrictions but may also cause latency or other connection issues. Use them only if needed.
Do I lose my game progress if I clear the cache or reinstall?
Clearing the cache usually does not affect saved data, but reinstalling may delete local files. Back up any important data before reinstalling.
When Nothing Works
If you have tried all the above steps and still face the full game error, consider these final options:
- Check official Among Us support: Visit the Innersloth Support Page for updates and help.
- Join Among Us community forums: Other players may have similar issues with solutions.
- Contact your Internet Service Provider: They can help resolve network-related problems.
- Try playing on a different device: This helps identify if the problem is specific to your Windows 11 PC.
These resources and steps provide additional help beyond basic troubleshooting.
Conclusion
The “Full Game Error” in Among Us on Windows 11 can be fixed by following a series of simple troubleshooting steps. Start by checking your internet connection, updating the game, and restarting your PC. Then move on to clearing cache, adjusting firewall settings, and switching server regions.
If necessary, try reinstalling the game or using a VPN. Remember that sometimes server-side issues may cause this error, so patience is also important. By carefully following the steps outlined, most players can resolve the problem and enjoy Among Us without interruption.