How to Fix Admin Password Not Working on Netgear Routers in Windows 11

Having trouble accessing your Netgear router because the admin password is not working on Windows 11? This is a common issue that many users face when trying to manage their router settings. Fortunately, there are several easy ways to solve this problem.

In this guide, we’ll walk you through simple and detailed steps to fix the admin password issue. No advanced technical knowledge is required — just follow along carefully.

By the end, you will be able to regain access to your router and manage your network settings smoothly. Let’s get started with some quick notes before diving into the troubleshooting steps.

Understanding why this happens can save you time and frustration, so we’ll explain the reasons behind each step as well.

Quick Note

Make sure your Windows 11 device is connected to the Netgear router’s network, either via Wi-Fi or Ethernet cable.
Double-check that you are entering the correct IP address for the router login page. The default is usually 192.168.1.1 or 192.168.0.1.
Confirm you are using the correct username; for most Netgear routers, the username is admin (all lowercase).
If you have changed the password before, remember it; if not, try the default password password (all lowercase).

Step 1: Verify Router IP Address

Before entering any passwords, ensure you are accessing the right router IP address. Sometimes, the default IP address changes or is different based on your network setup.

Press the Windows key + R to open the Run dialog.
Type cmd and press Enter to open Command Prompt.
In the Command Prompt window, type ipconfig and press Enter.
Look for the section labeled Wireless LAN adapter Wi-Fi or Ethernet adapter.
Find the line called Default Gateway. This is your router’s IP address.
Open your browser and enter this IP address in the address bar to access the router login page.

This step is important because if you try to login to the wrong IP, your credentials will never work.

Step 2: Use the Default Admin Credentials

If you have never changed the router password, try the default credentials provided by Netgear.

Username: admin
Password: password

These are case-sensitive, so type exactly as shown. If this works, you can immediately change the password to something more secure.

Step 3: Clear Browser Cache or Try a Different Browser

Sometimes, browser cache or cookies can cause login problems.

Clear your browser’s cache and cookies.
Close and reopen the browser.
Try logging in again with your admin username and password.
If it still doesn’t work, try using a different browser such as Microsoft Edge, Chrome, or Firefox.

This step helps eliminate any browser-related issues that might block the login page from functioning correctly.

Step 4: Reset the Netgear Router to Factory Settings

If none of the above steps work, the password might have been changed and forgotten. Resetting the router restores factory defaults, including the password.

Locate the Reset button on the back or bottom of your Netgear router. It is usually a small hole.
Use a paperclip or a pointed object to press and hold the Reset button for about 10-15 seconds.
Release the button and wait for the router to reboot. This can take 1-2 minutes.
After reboot, open your browser and access the router login page using the default IP address.
Login with the default credentials: username admin and password password.

Resetting clears any custom password and settings, so you’ll need to reconfigure your router afterward.

Alternative Method: Use Netgear Genie App

If you prefer a simpler way, try using the Netgear Genie app on your Windows 11 PC.

Download and install the Netgear Genie app.
Open the app and connect it to your router’s network.
The app allows you to view and change router settings easily without logging in through a browser.

This method can sometimes bypass password issues or help recover login credentials.

FAQs

Q: What if I forgot both the username and password?

A: The default username on Netgear routers is almost always admin. If you forgot the password, try the default password or reset the router to factory settings as described earlier.

Q: Can I change the admin password from my Windows 11 PC?

A: Yes. After logging in successfully, navigate to the router’s admin settings and find the password option. Enter a new password and save the changes.

Q: Will resetting the router erase my internet settings?

A: Yes, resetting the router restores it to factory defaults, erasing any custom configurations like Wi-Fi names, passwords, and ISP settings. You will need to set these up again.

Q: Why does my router keep rejecting the correct password?

A: This can happen due to password corruption, browser issues, or network conflicts. Make sure you are using the right IP address and clear your browser cache or try a different browser.

Q: Is there a way to recover the password without resetting the router?

A: Usually not. Netgear routers do not provide a password recovery option for security reasons. Resetting is the only sure way to regain access if the password is lost.

When Nothing Works

If you have tried all the above steps and still cannot access your Netgear router, consider the following:

Check the Netgear support website for your specific router model: https://www.netgear.com/support/
Contact Netgear customer support for direct assistance.
Ensure your router firmware is up to date once you regain access to avoid future issues.
Consider professional help if you are uncomfortable performing resets or network configurations yourself.

Conclusion

Fixing the admin password not working on Netgear routers in Windows 11 is usually straightforward. Start by verifying your router’s IP address and using default credentials. If that fails, clear your browser cache or try a different browser. The most effective solution for forgotten passwords is resetting the router to factory settings.

Remember to reconfigure your network settings after a reset and keep a record of your new password for future access. Using tools like the Netgear Genie app can also simplify managing your router.

With these detailed steps, you should be able to regain control of your Netgear router without hassle. Happy networking!