If you are encountering the 9c47 error while using Internet Explorer 11 on Windows 11, it can be frustrating. This error often disrupts your browsing experience and may prevent you from accessing certain websites. Fortunately, there are several straightforward steps you can take to fix this issue.
The 9c47 error typically relates to security settings or corrupted files within the browser. Understanding the causes can help you apply the right solution effectively. In this article, we will guide you through simple to more advanced troubleshooting methods.
By following these step-by-step instructions, even users with basic computer knowledge can resolve the problem without needing technical support. Let’s get started on getting your Internet Explorer 11 back to normal on Windows 11.
Remember, patience and careful execution of each step will help you avoid further complications.
Quick Note Before You Begin
Before diving into troubleshooting, make sure of the following:
- You have administrative access to your Windows 11 PC. Some steps require permission to change system settings.
- Your Internet Explorer 11 is updated to the latest version available for Windows 11. Updates often fix known bugs.
- Check if your internet connection is stable. Sometimes connection issues mimic browser errors.
- Close all other applications and browser tabs to prevent interference during the troubleshooting process.
Step 1: Clear Internet Explorer Cache and Cookies
Cached files and cookies can become corrupt, leading to errors like 9c47. Clearing them refreshes your browser and removes potentially problematic data.
- Open Internet Explorer 11.
- Click on the gear icon (Tools) in the top-right corner.
- Select Internet options from the dropdown menu.
- Under the General tab, find the Browsing history section.
- Click Delete…
- In the new window, check the boxes for Temporary Internet files and website files and Cookies and website data.
- Click Delete and wait for the process to complete.
- Restart Internet Explorer and check if the error persists.
Step 2: Reset Internet Explorer Settings
Resetting Internet Explorer restores default settings and disables add-ons that might cause conflicts. This step removes custom settings but keeps your favorites intact.
- Open Internet Explorer 11.
- Click the gear icon and choose Internet options.
- Go to the Advanced tab.
- Click the Reset… button near the bottom.
- In the Reset Internet Explorer Settings window, check Delete personal settings only if you want to remove all customizations.
- Click Reset and wait until the process finishes.
- Close and reopen Internet Explorer to see if the 9c47 error is resolved.
Step 3: Check Security and Privacy Settings
Incorrect security or privacy settings may block certain operations, causing the 9c47 error. Adjusting these settings ensures that trusted sites and essential scripts are allowed.
- Open Internet Explorer and click the gear icon.
- Select Internet options.
- Navigate to the Security tab.
- Select the Internet zone and click Default level to reset to recommended settings.
- Next, click the Privacy tab.
- Set the privacy slider to Medium or lower for less restrictive filtering.
- Click Apply and then OK.
- Restart your browser and test if the error still appears.
Step 4: Run System File Checker (SFC) Scan
Corrupted system files may interfere with Internet Explorer’s functioning. Running the System File Checker tool scans and repairs these files automatically.
- Press Windows + S, type cmd, right-click on Command Prompt, and select Run as administrator.
- In the black command window, type the following command and press Enter:
sfc /scannow
This scan can take several minutes. Do not close the window until the verification reaches 100%.
Once completed, you will see a message indicating if any corrupt files were fixed.
Restart your computer and check Internet Explorer again.
Step 5: Disable Conflicting Browser Add-ons
Some add-ons can cause compatibility issues leading to errors. Disabling them helps identify if they are the cause.
- Open Internet Explorer 11.
- Click the gear icon and choose Manage add-ons.
- Under Show, select All add-ons.
- Select each add-on one by one and click Disable to turn them off.
- After disabling all, restart Internet Explorer.
- If the error disappears, enable add-ons one at a time to find the problematic one.
Alternative Method: Use Compatibility View Settings
Sometimes websites may not load properly due to compatibility issues. Adding the site to Compatibility View can help Internet Explorer render it correctly.
- Click the gear icon and select Compatibility View settings.
- Type the website address causing the error into the box and click Add.
- Close the dialog and reload the page to check if the error is resolved.
Frequently Asked Questions (FAQs)
What causes the 9c47 error in Internet Explorer 11?
The error is usually caused by corrupted cache, problematic add-ons, incorrect security settings, or damaged system files.
Can updating Internet Explorer fix this error?
Yes, keeping Internet Explorer updated ensures you have the latest fixes and security patches that can resolve such errors.
Is it safe to reset Internet Explorer settings?
Yes, resetting restores default settings and disables add-ons but does not delete your bookmarks or passwords unless you choose to delete personal settings.
Why should I run the System File Checker?
It repairs corrupted system files that might be causing browser errors, improving overall system stability.
Will disabling add-ons affect my browsing?
Disabling add-ons temporarily can help identify issues. You can re-enable them later once the problem is found.
When Nothing Works
If you have tried all the steps above and the 9c47 error still persists, consider these final options:
- Try using a different browser such as Microsoft Edge or Google Chrome for better compatibility on Windows 11.
- Check for Windows updates via Settings > Windows Update to ensure your system is fully patched.
- Consult Microsoft’s official support page for Internet Explorer errors: https://support.microsoft.com/en-us
- Consider creating a new user profile on Windows to rule out profile-specific issues.
- If comfortable, perform a Windows 11 repair install to refresh system files without losing data.
Conclusion
The 9c47 error in Internet Explorer 11 on Windows 11 can be resolved by following simple troubleshooting steps, starting from clearing cache to running system scans. Adjusting settings and disabling add-ons often fix the problem quickly.
Always start with the easiest solutions and move to advanced ones only if necessary. If nothing works, exploring alternative browsers or seeking official support is recommended.
By carefully applying these methods, you can restore smooth browsing and avoid further interruptions caused by this error.