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If you are encountering the 0x87e10bc6 error on your Windows 11 device, you are not alone. This error often appears when installing or updating apps from the Microsoft Store. It can be frustrating, but there are several simple steps to fix it.

The good news is that most solutions do not require advanced technical skills. You can try each step easily, and many users have found success this way. This guide will walk you through the troubleshooting process clearly and patiently.

By following these instructions carefully, you will increase your chances of resolving the error quickly. Let’s start with some basic checks before moving on to more detailed fixes.

Read through the guide fully to understand each step and why it matters. This will help you maintain your system’s health as well.

Quick Note: Preliminary Checks Before Fixing 0x87e10bc6 Error

• Check your internet connection. A stable connection is necessary for downloading and updating apps from the Microsoft Store.
• Restart your computer. Sometimes a simple reboot clears temporary glitches causing the error.
• Ensure Windows 11 is up to date. Updates often include fixes for known issues affecting the Microsoft Store.
• Verify Microsoft Store status. Visit the Microsoft Store status page to see if the store is experiencing outages.

Step 1: Run the Microsoft Store Troubleshooter

Windows 11 includes a built-in troubleshooter specifically designed to identify and fix Microsoft Store-related problems. It’s the easiest way to start diagnosing the error.

1. Click on the Start menu and select Settings.
2. Navigate to System > Troubleshoot > Other troubleshooters.
3. Find Windows Store Apps in the list and click Run.
4. Follow the on-screen instructions to complete the process.

This troubleshooter will check for common issues and attempt to fix them automatically. Running it first can save time and effort.

Step 2: Clear Microsoft Store Cache

The Microsoft Store cache can sometimes become corrupted, leading to errors like 0x87e10bc6. Clearing the cache forces the store to refresh its data.

1. Press Windows + R keys together to open the Run dialog.
2. Type wsreset.exe and press Enter.
3. A blank Command Prompt window will open, and after a few seconds, the Microsoft Store will launch automatically.

This process removes temporary files related to the store without deleting your installed apps or settings.

Step 3: Check Date and Time Settings

Incorrect date and time settings can disrupt communication with Microsoft servers, causing installation errors.

1. Open Settings and go to Time & language > Date & time.
2. Make sure Set time automatically and Set time zone automatically are turned on.
3. If they are already on, try toggling them off and back on again to refresh the settings.

Ensuring the correct time helps maintain a secure connection with Microsoft services.

Step 4: Reset the Microsoft Store App

If clearing the cache didn’t work, resetting the Microsoft Store app can fix deeper issues by restoring it to default settings.

1. Go to Settings > Apps > Installed apps.
2. Scroll down and find Microsoft Store.
3. Click the three dots next to it and select Advanced options.
4. Scroll down and click Reset. Confirm when prompted.

Resetting will delete the app’s data but not your installed apps or account information.

Step 5: Re-register Microsoft Store Using PowerShell

This step is a bit more advanced. It reinstalls the Microsoft Store app by running a command through PowerShell, which can fix corrupted app files.

1. Click the Start button, type PowerShell, right-click it, and select Run as administrator.
2. Copy and paste the following command, then press Enter:

   Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

3. Wait for the process to finish. It might take a few minutes.
4. Restart your computer afterward.

This process reinstalls the Microsoft Store app for all users and often resolves stubborn errors.

Step 6: Check Your Account and Sign In Again

Sometimes, the error can be related to account authorization problems in the Microsoft Store.

1. Open the Microsoft Store app.
2. Click on your profile picture in the top-right corner and select Sign out.
3. Close the app, then reopen it.
4. Sign back in using your Microsoft account credentials.

Signing out and back in refreshes your account tokens and permissions.

Alternative Methods and Advanced Options

If the above steps do not fix the error, you can try the following:

• Disable Proxy or VPN: These can interfere with Microsoft Store connectivity. Disable them temporarily to test.
• Run System File Checker (SFC): Open Command Prompt as administrator and run sfc /scannow to repair corrupted system files.
• Create a New User Profile: Sometimes user profiles get corrupted. Creating a new Windows user can solve store issues.

Frequently Asked Questions (FAQs)

What causes the 0x87e10bc6 error on Windows 11?

This error generally occurs due to corrupted Microsoft Store files, incorrect system settings, or network issues preventing the app installation or update process.

Is it safe to reset or re-register the Microsoft Store?

Yes, these actions are safe and do not delete your personal data. They only affect the Microsoft Store app itself.

Will running the Windows Store Apps troubleshooter fix all problems?

It can fix many common issues but not all. If it doesn’t resolve the error, you should try the other steps.

Can third-party antivirus software cause this error?

Yes, sometimes antivirus or firewall settings block Microsoft Store operations. Temporarily disabling them can help identify if they are the cause.

Do I need to reinstall Windows 11 if these steps don’t work?

Reinstalling Windows is a last resort. Try all troubleshooting steps first. If nothing works, consider resetting Windows or contacting Microsoft support.

When Nothing Works

If you have tried all the above steps and still face the 0x87e10bc6 error, it’s time to seek further help. You can:

• Visit the official Microsoft support page for personalized assistance.
• Use the Windows Feedback Hub app to report the problem directly to Microsoft developers.
• Consider performing a Windows 11 repair install, which fixes system files without deleting your apps or data.

Conclusion

The 0x87e10bc6 error on Windows 11 can disrupt your ability to install or update apps, but it is usually fixable by following simple steps. Start with the built-in troubleshooter and clearing the store cache, then move on to resetting the app and re-registering it if needed.

Checking your system settings like date/time and account status is also important to maintain smooth operation. If necessary, try advanced options such as running system file checks or creating a new user profile.

By being patient and methodical, you can resolve this error without much hassle. Remember, official Microsoft resources are available if you need extra help. Keeping your Windows 11 system updated and healthy helps prevent such errors in the future.