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How to Fix 0x87d00324 Error on Windows 11: Step-by-Step Solutions

If you are encountering the 0x87d00324 error on your Windows 11 device, it can be frustrating. This error often occurs when trying to update or manage apps using the Microsoft Store or during other system operations. Understanding how to resolve it is important to keep your device running smoothly.

Fortunately, fixing this error is usually straightforward and does not require advanced technical skills. By following a few simple steps, you can troubleshoot and solve the issue yourself.

This article will guide you step-by-step through the easiest methods first and then move on to more detailed solutions if needed. Each step is explained clearly to help even beginners.

Let’s get started with some quick checks before diving into the fixes.

Quick Note: Prerequisites and Initial Checks

Before trying any fixes, make sure to do the following quick checks to avoid unnecessary troubleshooting:

  • Check your internet connection: A stable internet connection is essential for Windows updates and Microsoft Store operations.
  • Restart your PC: Sometimes, a simple restart can clear temporary glitches causing the error.
  • Ensure Windows is up to date: Go to Settings > Windows Update and install any pending updates.
  • Have enough free disk space: Insufficient storage can interfere with app updates and installations.

Step 1: Run Windows Store Apps Troubleshooter

Windows 11 includes a built-in troubleshooter that can detect and fix common problems with Microsoft Store apps. Running this is the simplest way to start.

  1. Open the Settings app by pressing Windows + I.
  2. Click on System from the sidebar.
  3. Scroll down and select Troubleshoot, then click Other troubleshooters.
  4. Find Windows Store Apps and click Run.
  5. Follow the on-screen instructions to complete the troubleshooting.

Why this helps: The troubleshooter scans for problems specific to Microsoft Store apps and can automatically fix corrupted settings or missing files that cause errors like 0x87d00324.

Step 2: Reset the Microsoft Store Cache

Sometimes, the Store cache gets corrupted, leading to update errors. Resetting the cache can clear these temporary files and refresh the app.

  1. Press Windows + R to open the Run dialog box.
  2. Type wsreset.exe and press Enter.
  3. A blank Command Prompt window will open. Wait patiently; the Microsoft Store will automatically reset and reopen.

Why this helps: Resetting clears cached data without affecting your installed apps, potentially fixing glitches causing the error.

Step 3: Check Date & Time Settings

Incorrect date and time settings can interfere with Windows Store operations, causing errors during app updates or downloads.

  1. Open Settings with Windows + I.
  2. Go to Time & Language > Date & Time.
  3. Make sure Set time automatically and Set time zone automatically are turned on.
  4. If they are on but the time is wrong, turn them off and manually set the correct time and time zone.

Why this helps: Accurate system time is required for secure connections and license verification during app updates.

Step 4: Re-register Microsoft Store Using PowerShell

If the error persists, re-registering the Microsoft Store app can fix deeper issues related to app permissions or corrupt installation files.

  1. Right-click on the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
  2. Copy and paste the following command and press Enter:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Wait for the process to finish, then restart your computer.

Why this helps: This command reinstalls and re-registers the Microsoft Store app, fixing corrupted files or registration errors.

Step 5: Check Windows Update Services

The 0x87d00324 error can sometimes be linked to Windows Update service issues as Store updates rely on these services.

  1. Press Windows + R, type services.msc, and press Enter.
  2. Scroll down to find Windows Update service.
  3. Right-click it and select Restart.
  4. Also, ensure the service is set to Automatic by double-clicking it, then selecting Startup type: Automatic.

Why this helps: Restarting updates services can resolve stuck or malfunctioning processes causing errors during app or system updates.

Alternative Method: Create a New User Account

If the error continues, your user profile might be corrupted. Creating a new user account can help determine if this is the case.

  1. Open Settings > Accounts > Family & other users.
  2. Click Add account under Other users.
  3. Select I don’t have this person’s sign-in information, then choose Add a user without a Microsoft account.
  4. Create a new username and password, then sign out and log in with the new account.

If the error no longer appears, consider moving your files to the new profile.

FAQs

What does error 0x87d00324 mean on Windows 11?

This error usually indicates a problem with app updates or Microsoft Store operations, often caused by corrupted cache, incorrect settings, or service issues.

Is it safe to reset the Microsoft Store cache?

Yes, resetting the Store cache only deletes temporary files and does not affect your installed apps or personal data.

Do I need to be an administrator to fix this error?

Yes, some fixes like re-registering the Store or restarting services require administrator privileges.

Can antivirus software cause this error?

Sometimes, third-party antivirus or firewall settings can block Store updates. Temporarily disabling them during troubleshooting might help.

Will this error fix itself over time?

Not usually. It’s best to follow the troubleshooting steps to resolve it promptly to avoid further issues with app updates.

When Nothing Works

If you have tried all the above steps and the error 0x87d00324 still persists, consider these final options:

  • Run System File Checker: Open Command Prompt as administrator and type sfc /scannow to repair corrupted system files.
  • Use DISM tool: In the same Command Prompt, run DISM /Online /Cleanup-Image /RestoreHealth to fix Windows image issues.
  • Reset Windows 11: As a last resort, you can reset your PC via Settings > System > Recovery. This reinstalls Windows without affecting your personal files (choose carefully).
  • Contact Microsoft Support: Visit the official Microsoft support website for additional help and resources.

Conclusion

The 0x87d00324 error on Windows 11 can be annoying but is usually solvable with simple troubleshooting. Starting with basic steps like running the Windows Store troubleshooter and resetting the Store cache often fixes the problem quickly.

If the issue continues, more advanced solutions such as re-registering the Store app and checking update services usually help. Remember to verify your internet connection and system settings before making changes.

By following the step-by-step instructions carefully, you can fix this error without needing professional help. Always keep your system updated and perform regular maintenance to avoid similar problems in the future.

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