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How to Fix Xbox App 0xBBA Error on Windows 11: Step-by-Step Troubleshooting Guide

If you are encountering the Xbox App 0xBBA error on your Windows 11 PC, it can stop you from enjoying your games and online features. This error often relates to connection or sign-in problems within the Xbox app.

Fortunately, fixing this issue is usually straightforward with some basic troubleshooting steps. You don’t need to be a tech expert to try these solutions.

This guide will walk you through simple and effective ways to resolve the 0xBBA error and get your Xbox app working smoothly again.

Follow the steps carefully, starting from the easiest fixes to more advanced ones if needed.

Quick Note: Before You Start

  • Make sure your Windows 11 system is fully updated. Updates often fix bugs and improve app performance.
  • Confirm you have a stable internet connection, as network issues commonly cause this error.
  • Check if your Xbox app is updated to the latest version through the Microsoft Store.
  • Ensure your Xbox account credentials (email and password) are correct and you can sign in on other devices.

Step 1: Restart Your Computer and Xbox App

Sometimes, a simple restart can clear temporary glitches causing the error.

  1. Close the Xbox app completely by clicking the X or using Alt + F4.
  2. Restart your Windows 11 PC by clicking the Start menu, selecting Power, then Restart.
  3. After rebooting, open the Xbox app again and try signing in.

This step helps by resetting background processes that may have been stuck or corrupted.

Step 2: Check Your Internet Connection

The 0xBBA error can appear if your internet connection is unstable or blocked.

  • Make sure your PC is connected to the internet.
  • Try opening a website or streaming a video to confirm connectivity.
  • If using Wi-Fi, move closer to the router for a stronger signal.
  • Restart your router/modem by unplugging it for 30 seconds and plugging it back in.

A stable internet connection is essential because the Xbox app needs to communicate with Microsoft servers.

Step 3: Sign Out and Sign Back Into the Xbox App

Refreshing your login can clear authentication issues.

  1. Open the Xbox app.
  2. Click on your profile icon in the top right corner.
  3. Select Sign out.
  4. Close the app and reopen it.
  5. Sign back in using your Xbox/Microsoft account credentials.

This forces the app to re-authenticate your account and may resolve token-related errors.

Step 4: Reset the Xbox App

If signing out doesn’t help, resetting the app clears its cache and settings, which can fix corrupted data.

  1. Press Win + I to open Windows Settings.
  2. Go to Apps > Installed apps or Apps & features.
  3. Find the Xbox app in the list and click on the three dots next to it.
  4. Select Advanced options.
  5. Scroll down and click Reset. Confirm if prompted.

Resetting removes temporary data without uninstalling the app, which often fixes errors like 0xBBA.

Step 5: Run the Windows Store Apps Troubleshooter

Windows 11 has a built-in troubleshooter for apps from the Microsoft Store, including Xbox.

  1. Open Settings by pressing Win + I.
  2. Go to System > Troubleshoot > Other troubleshooters.
  3. Find Windows Store Apps and click Run.
  4. Follow the on-screen instructions to detect and fix problems.

This tool can automatically repair issues related to app files and permissions.

Step 6: Reinstall the Xbox App

If the error persists, reinstalling the app can fix deeper issues.

  1. Press Win + X and select Windows Terminal (Admin) or PowerShell (Admin).
  2. Type the following command to uninstall the Xbox app:
Get-AppxPackage *Microsoft.XboxApp* | Remove-AppxPackage
  1. After uninstalling, open the Microsoft Store.
  2. Search for Xbox and click Install to download it again.
  3. Once installed, open the app and try signing in.

Reinstalling ensures you have a fresh, uncorrupted version of the app.

Step 7: Check Xbox Services Are Running

The Xbox app depends on certain background services. If they are stopped, the app won’t work properly.

  1. Press Win + R, type services.msc, and press Enter.
  2. In the Services window, look for Xbox Accessory Management Service and Xbox Live Auth Manager.
  3. Make sure their status is Running. If not, right-click and select Start.
  4. Also, set their Startup type to Automatic by right-clicking > Properties > Startup type.

These services handle authentication and communication for the Xbox app.

FAQs

What does the 0xBBA error mean?

The 0xBBA error typically indicates a problem with signing in or connecting to Xbox services on Windows 11. It may be due to network issues, corrupted app data, or service interruptions.

Can I fix this error without reinstalling Windows?

Yes, most users can fix the 0xBBA error by following the troubleshooting steps listed here, without needing to reinstall Windows.

Is my Xbox Live subscription affected by this error?

No, this error is related to the app or device, not your Xbox Live subscription status.

Will resetting the Xbox app delete my games?

No, resetting the Xbox app only clears temporary app data and settings. Your installed games and saved data remain safe.

Why do I need to check Xbox services?

The Xbox app relies on background services to function. If these services are stopped or disabled, the app can’t connect properly, causing errors.

When Nothing Works

If you have tried all of the above steps and the Xbox App 0xBBA error still appears, consider the following options:

  • Contact Microsoft Support: Visit the official Xbox Support page for personalized help.
  • Create a new Windows user profile: Sometimes profile corruption causes app issues.
  • Use the Xbox Console Companion app: As a temporary workaround, this legacy app may still allow you to access Xbox features.
  • Perform a System Restore: Roll back Windows to a point before the error started occurring (if you have restore points).

Conclusion

The Xbox App 0xBBA error on Windows 11 is often caused by simple issues like network problems, corrupted app data, or stopped services. By following the step-by-step troubleshooting guide—from restarting your PC to reinstalling the app—you can resolve this error without hassle.

Always start with the easiest fixes, such as restarting and checking your internet connection, before moving to more advanced steps. Remember to keep your Windows and Xbox app updated to prevent future errors.

If all else fails, official Microsoft support is available to assist. With patience and these instructions, you’ll be back to enjoying your Xbox games and features in no time.

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