How to Fix Error 0x80d0000a in Windows 10 Store: Step-by-Step Solutions

If you are encountering the error code 0x80d0000a while using the Windows 10 Store, it can be frustrating. This error often prevents you from downloading or updating apps. Fortunately, there are several simple methods to fix it.

In this guide, we will walk you through basic to advanced solutions step by step. Each step is explained in detail to ensure even beginners can follow along easily.

By following these instructions, you should be able to resolve the issue and get your Windows Store working smoothly again. Let’s begin with some quick checks before diving into troubleshooting.

Take your time with each step, and don’t hesitate to try multiple solutions if one doesn’t work immediately.

Quick Note: Prerequisites and Initial Checks

Before starting the fixes, it’s important to verify some basic things. These quick checks can save time and help avoid unnecessary troubleshooting.

Check your internet connection: A slow or unstable connection may cause Store errors. Make sure you are connected to a stable network.
Sync date and time: Incorrect date and time settings can cause problems with the Windows Store. Verify that your PC’s date and time are set correctly.
Restart your PC: Sometimes a simple restart can clear temporary glitches causing the error.
Ensure Windows is updated: Install all pending Windows updates as they often fix bugs affecting the Store.

Step 1: Run the Windows Store Apps Troubleshooter

Windows 10 comes with a built-in troubleshooter designed specifically to fix issues with Store apps. This is the easiest and safest first step.

Click on the Start button, then select Settings (gear icon).
Go to Update & Security, then select Troubleshoot from the left menu.
Scroll down and click on Windows Store Apps, then click Run the troubleshooter.
Follow the on-screen instructions. The troubleshooter will detect and attempt to fix any problems automatically.
Once done, restart your PC and check if the error is resolved.

Why this is important: The troubleshooter can fix common issues such as corrupted cache, incorrect app permissions, or connectivity problems without manual intervention.

Step 2: Reset the Microsoft Store Cache

Sometimes, the Store cache becomes corrupted, leading to errors like 0x80d0000a. Resetting the cache clears stored data and forces the Store to reload fresh data.

Press Windows + R keys together to open the Run dialog box.
Type wsreset.exe and press Enter.
A blank command prompt window will open. Wait patiently as it resets the Store cache. This process may take about 30 seconds.
After completion, the Microsoft Store will open automatically.
Try to download or update your app again to see if the error persists.

Why this is important: Clearing the cache removes temporary files that might be causing the Store to malfunction.

Step 3: Check and Adjust Your Proxy Settings

If you use a proxy server or VPN, it may interfere with the Microsoft Store’s connectivity. Disabling or correcting proxy settings can help fix the error.

Open Settings again and go to Network & Internet.
Select Proxy from the left sidebar.
Under Manual proxy setup, make sure the option Use a proxy server is turned Off unless you specifically need it.
If you are unsure, toggle it off to test whether that fixes the Store error.
Close settings and try accessing the Store again.

Why this is important: Incorrect proxy settings can block the Store from connecting to Microsoft servers properly.

Step 4: Re-register the Microsoft Store Using PowerShell

If the above steps don’t work, re-registering the Store app can fix corrupted installations or missing files.

Right-click the Start button and select Windows PowerShell (Admin) or Windows Terminal (Admin).
Copy and paste the following command into the PowerShell window:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Press Enter and wait for the process to complete. You may see some error messages; if so, ignore them unless the command fails entirely.
Restart your computer and check if the Microsoft Store works properly.

Why this is important: This command reinstalls the Microsoft Store app and restores its default settings, which can resolve deeper software issues.

Step 5: Create a New User Account

Sometimes, user profile corruption can cause Store errors. Creating a new user account helps to check if the problem is related to your current profile.

Open Settings and go to Accounts.
Select Family & other users from the sidebar.
Click Add someone else to this PC.
Follow the prompts to create a new local user account without Microsoft sign-in (choose “I don’t have this person’s sign-in information” and then “Add a user without a Microsoft account”).
Sign out of your current account and log in to the new account.
Try opening the Microsoft Store and see if the error continues.

Why this is important: If the Store works in the new account, your old user profile might be corrupted and could require repair or migration.

Alternative Advanced Method: Reset Windows Update Components

The Windows Store relies on Windows Update components. Sometimes, resetting these components can fix related errors.

To reset Windows Update components, you can follow Microsoft’s official guide or run a series of commands in an elevated Command Prompt to stop services, delete temporary files, and restart services. This is more advanced and should be done carefully.

Frequently Asked Questions (FAQs)

Q1: Why do I get error 0x80d0000a in the Microsoft Store?

This error usually happens due to corrupted Store cache, incorrect system settings, network issues, or problems with the Store app installation.

Q2: Will resetting the Store cache delete my apps or data?

No, resetting the cache only clears temporary Store data and does not affect your installed apps or personal files.

Q3: Can antivirus software cause this error?

Yes, some antivirus or firewall settings may block Store connections. Temporarily disabling them can help diagnose this problem.

Q4: Is it safe to re-register the Store app using PowerShell?

Yes, this is a safe and common method recommended by Microsoft to fix Store-related issues.

Q5: What if the Store opens but apps won’t download or update?

This can indicate network issues, insufficient disk space, or corrupted app data. Running the troubleshooter and clearing cache usually helps.

When Nothing Works

If you have tried all the above methods and still face the error, consider the following final options:

Run the System File Checker (SFC): This tool scans for and repairs corrupted system files. Open Command Prompt as admin and type sfc /scannow.
Perform a Windows Repair Install: This reinstalls Windows without deleting your files. It can fix deeper system problems affecting the Store.
Contact Microsoft Support: Visit the official Microsoft Support website for personalized assistance and advanced troubleshooting.
Check Microsoft Store status online: Sometimes Microsoft’s servers experience outages. You can check their status page to ensure the problem is not on their end.

Conclusion

Error 0x80d0000a in the Windows 10 Store can be caused by a variety of issues, ranging from simple cache problems to corrupted app installations or network settings. Starting with basic solutions like running the troubleshooter and resetting the cache often resolves the problem quickly.

If those don’t help, re-registering the Store app or creating a new user account can fix more complex issues. Always ensure your system is up to date and your internet connection is stable before moving to advanced options.

By patiently following these step-by-step solutions, you should be able to restore your Microsoft Store functionality and continue enjoying your apps without interruptions.