How to Fix Skype Click to Call Error 2738 and Uninstall Issues on Windows 10

Skype Click to Call is a useful feature that allows you to quickly call phone numbers found on web pages. However, sometimes users encounter error 2738 or face difficulties uninstalling Skype on Windows 10. These issues can interrupt your communication and cause frustration.

This article will guide you through simple and effective steps to fix the Skype Click to Call error 2738 and resolve uninstall problems. Each step is explained in detail, so even beginners can follow along with ease.

By following these instructions carefully, you can restore Skype’s functionality and cleanly remove the program if needed. Let’s get started with some quick notes before diving into the troubleshooting process.

Remember, patience and following the steps in order will help you avoid mistakes and fix the issue faster.

Quick Note

Check your Windows version: Make sure you are running Windows 10, as the steps here are specific to this operating system.
Administrator rights: You will need administrator privileges to perform some fixes, especially those involving system files or registry changes.
Backup important data: Although these steps are safe, it’s always good to back up your important files before making changes to your system.
Close Skype: Before starting, close Skype completely to avoid interference during the fix or uninstall process.

Understanding Error 2738

Error 2738 typically indicates that the VBScript engine is not properly registered on your Windows system. Since Skype Click to Call uses VBScript during installation or operation, this error can prevent it from working correctly. Fixing the registration of VBScript often resolves the problem.

Step 1: Re-register the VBScript Engine

This step helps Windows recognize and run VBScript files properly. It is a common cause of error 2738.

Click on the Start button and type cmd in the search box.
Right-click on Command Prompt and select Run as administrator. This opens the command prompt with elevated permissions.
In the black command window, type the following command and press Enter:
```
regsvr32 vbscript.dll
```
You should see a message saying the DLL was registered successfully.
Restart your computer and try using Skype Click to Call again.

If you still see the error, proceed to the next step.

Step 2: Check Windows Script Host Settings

Sometimes, Windows Script Host (WSH) might be disabled in your system settings, which prevents VBScript from running.

Press Windows + R keys together to open the Run dialog.
Type regedit and press Enter to open the Registry Editor. Click Yes if prompted by User Account Control.

Navigate to the following key:

HKEY_LOCAL_MACHINESoftwareMicrosoftWindows Script HostSettings

Look for a value named Enabled on the right pane.
If it exists and is set to 0, right-click it and select Modify. Change the value to 1 and click OK.
If the Enabled value does not exist, you can create it by right-clicking on the right pane, selecting New > DWORD (32-bit) Value, naming it Enabled, and setting its value to 1.
Close Registry Editor and restart your computer.

Try Skype Click to Call again to see if the issue is resolved.

Step 3: Fix Skype Click to Call Uninstall Issues

If you are trying to uninstall Skype Click to Call but face problems, these steps will help you remove it cleanly.

Use the Control Panel

Press Windows + R, type appwiz.cpl, and hit Enter. This opens the Programs and Features window.
Look for Skype Click to Call in the list of installed programs.
Select it and click Uninstall.
Follow the on-screen instructions to complete the removal.

If you receive an error or the program does not uninstall, try the next method.

Use Microsoft’s Program Install and Uninstall Troubleshooter

This free tool can fix corrupted uninstall entries and help remove stubborn programs.

Download the troubleshooter from Microsoft’s official site: Microsoft Program Install and Uninstall Troubleshooter
Run the downloaded file and select Uninstalling when asked.
Select Skype Click to Call from the list or enter its product code if available.
Follow the prompts to complete the uninstall process.

Manual Cleanup

After uninstalling, sometimes leftover files or registry entries remain. Cleaning these can prevent future errors.

Open File Explorer and navigate to C:Program Files (x86) or C:Program Files.
Look for any folders named Skype Click to Call or similar and delete them.
Open Registry Editor (regedit) and carefully search for Skype Click to Call. Delete related keys only if you are confident, or back up the registry first.

Be cautious with manual registry edits, as incorrect changes can harm your system.

Alternative Methods

If the above steps do not work, you may try reinstalling Skype Click to Call before uninstalling it again. This can fix corrupted installation files.

Also, running a System File Checker scan can repair Windows system files:

Open Command Prompt as administrator.
Type sfc /scannow and press Enter.
Wait for the scan to complete and follow any instructions.

Frequently Asked Questions (FAQs)

What causes the Skype Click to Call error 2738?

This error is usually caused by the VBScript engine being unregistered or disabled on your Windows system.

Can I fix error 2738 without technical knowledge?

Yes, the steps here are designed for all users. Simply follow the instructions carefully, especially running commands and using the registry editor with caution.

Why do I need administrator rights to fix this issue?

Administrator rights allow you to make system-level changes, such as registering DLLs or editing the registry, which are necessary to resolve this error.

Is it safe to delete Skype Click to Call registry entries manually?

Manual registry editing carries risks. Always back up your registry before making changes and only delete entries related to Skype Click to Call.

What if Skype Click to Call still doesn’t work after these steps?

You may need to contact Microsoft Support or consider reinstalling Windows if the problem persists despite all troubleshooting.

When Nothing Works

If none of the solutions solve the Skype Click to Call error 2738 or uninstall issues, here are final options:

Visit the official Skype Support page for updated help and downloads.
Use the built-in Windows 10 Reset this PC feature to repair your system while keeping your files.
Consider professional technical support if you are uncomfortable performing advanced fixes.

Conclusion

Skype Click to Call error 2738 and uninstall problems often stem from VBScript registration issues or corrupted program files. By re-registering VBScript, checking Windows Script Host settings, and using proper uninstall tools, you can resolve these issues effectively.

Always start with the simplest fixes and progress carefully. Remember to keep backups and use administrator privileges where needed. With patience and these detailed steps, you can restore Skype Click to Call’s functionality or remove it cleanly from your Windows 10 PC.