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How to Fix Xbox Error 0x90072ee7 on Windows 11: Step-by-Step Solutions

Experiencing Xbox error 0x90072ee7 on Windows 11 can be frustrating. This error usually appears when trying to sign in or connect to Xbox Live. It often relates to network or system issues that block proper communication with Xbox servers.

Fortunately, there are several simple steps you can take to fix this problem. These solutions help ensure your connection and system settings are properly configured.

Below, you will find a step-by-step guide to resolve error 0x90072ee7 in an easy-to-understand way. Each step is explained so even beginners can follow along.

By following these instructions carefully, you should be able to get your Xbox app working again on Windows 11 without too much hassle.

Quick Note: Prerequisites and Checks Before You Start

  • Ensure your Windows 11 system is connected to the internet. A stable connection is essential for Xbox services to work properly.
  • Check if your Xbox Live services are online by visiting the Xbox Live status page. If the service is down, wait until it’s back up before troubleshooting further.
  • Make sure your Windows 11 is up to date. Sometimes, outdated system files cause connectivity issues.
  • Restart your PC before starting the troubleshooting. This simple step can clear temporary glitches.

Step 1: Run the Windows Store Apps Troubleshooter

This error often affects the Xbox app, which is part of Windows Store apps. Running the troubleshooter can automatically find and fix common problems.

  1. Press Windows + I keys to open Settings.
  2. Click on System in the left menu, then select Troubleshoot.
  3. Choose Other troubleshooters.
  4. Find Windows Store Apps in the list and click Run.
  5. Follow the on-screen prompts to complete the process.

Running this troubleshooter helps fix problems related to app permissions, corrupted files, or network issues affecting Xbox.

Step 2: Reset the Xbox App

Resetting the Xbox app clears its cache and restores default settings without uninstalling it. This can fix errors caused by corrupted app data.

  1. Open Settings by pressing Windows + I.
  2. Go to Apps > Installed apps.
  3. Scroll down to find the Xbox app.
  4. Click on the three dots next to the app and select Advanced options.
  5. Scroll down and click Reset.
  6. Confirm by clicking Reset again in the popup.

After resetting, open the Xbox app and try to sign in again. This often resolves issues caused by incorrect app configurations.

Step 3: Check and Adjust Your PC’s Date and Time Settings

Incorrect date and time can cause security certificate errors, preventing Xbox from connecting properly.

  1. Press Windows + I to open Settings.
  2. Go to Time & Language > Date & time.
  3. Make sure Set time automatically is turned On.
  4. If it’s already on, toggle it Off and then back On to refresh the settings.
  5. Also, check that your Time zone is correct.

Having the correct date and time ensures secure connections and prevents errors like 0x90072ee7.

Step 4: Flush and Reset Your DNS Cache

Sometimes, network issues caused by DNS problems can lead to Xbox errors. Flushing the DNS cache can help refresh your network settings.

  1. Type cmd in the Windows search bar.
  2. Right-click on Command Prompt and choose Run as administrator.
  3. In the command window, type the following command and press Enter:
ipconfig /flushdns
  1. Wait for the confirmation message that the DNS cache has been flushed.
  2. Close the Command Prompt and restart your PC.

This step clears outdated or corrupted DNS data, which might interfere with Xbox server connections.

Step 5: Disable VPN or Proxy Settings

If you use a VPN or proxy, it might block Xbox Live connections. Disabling them temporarily can help identify if they are causing the error.

  1. Open Settings with Windows + I.
  2. Go to Network & internet > VPN and turn off any active VPN connections.
  3. Next, go to Proxy under the same Network & internet menu.
  4. Turn off Use a proxy server if it’s enabled.
  5. Restart your PC and try signing in to the Xbox app again.

VPNs and proxies can interfere with your Xbox app’s ability to connect to Microsoft servers, causing error 0x90072ee7.

Step 6: Reinstall the Xbox App (Advanced Option)

If resetting the app didn’t work, reinstalling it can fix deeper issues by downloading fresh files.

  1. Open Windows Terminal or PowerShell as administrator (search for it, right-click, and select Run as administrator).
  2. To uninstall the Xbox app, type the following command and press Enter:
Get-AppxPackage *xboxapp* | Remove-AppxPackage
  1. After uninstalling, open Microsoft Store.
  2. Search for Xbox and click Install to download the latest version.
  3. Launch the app and try signing in again.

This method ensures you have the latest, clean version of the Xbox app free from corrupted files.

Frequently Asked Questions (FAQs)

What causes Xbox error 0x90072ee7 on Windows 11?

This error is commonly caused by network connectivity issues, incorrect system settings like date/time, corrupted Xbox app files, or interference from VPN and proxy services.

Can I fix this error without reinstalling Windows or Xbox app?

Yes, most often the error can be fixed by following basic troubleshooting steps like resetting the Xbox app, running the troubleshooter, or checking your network settings.

Does this error mean my Xbox Live account is blocked?

No, error 0x90072ee7 usually indicates connection problems rather than account issues. You can check your account status at the official Xbox website if unsure.

Will updating Windows 11 help fix this error?

Keeping Windows updated is important because updates include fixes for system bugs and security improvements that can resolve connectivity problems.

Is it safe to disable VPN or proxy to fix this error?

Yes, disabling VPN or proxy temporarily is safe. Just remember to enable them again if you rely on them for privacy or work purposes after troubleshooting.

When Nothing Works

If you have tried all the steps above and still face error 0x90072ee7, consider these final options:

  • Contact Xbox Support: Visit the official Xbox Support page for personalized help.
  • Check Firewall Settings: Ensure Windows Firewall or any third-party security software is not blocking Xbox app connections.
  • Create a New Windows User Profile: Sometimes user profiles get corrupted. Creating a new profile can help isolate the issue.
  • Perform a Windows Network Reset: Go to Settings > Network & internet > Advanced network settings > Network reset. This resets all network adapters and settings.

These options are more advanced but can resolve stubborn issues that basic steps cannot fix.

Conclusion

Error 0x90072ee7 on Windows 11 when using the Xbox app is usually linked to network or app-related problems. Starting with simple fixes like running the Windows Store Apps troubleshooter and resetting the Xbox app often resolves the issue quickly.

Checking your date/time settings, clearing your DNS cache, and disabling VPNs or proxies further improve your chances of success. If needed, reinstalling the Xbox app or performing advanced network resets can help fix deeper problems.

Remember to keep your system updated and check Xbox Live status before troubleshooting to avoid unnecessary steps. With patience and following these detailed instructions, you should be back to gaming on your Xbox app in no time.

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