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How to Fix Bing Search Result Automatically Scrolling Issue in Windows 11: Step-by-Step Guide

Many Windows 11 users have experienced an issue where Bing search results automatically scroll without any input. This can be frustrating and interrupt your workflow. Fortunately, fixing this problem is usually straightforward and does not require advanced technical knowledge.

In this guide, we will walk you through simple steps to stop Bing search results from scrolling automatically. Each step is explained in detail, making it easy for anyone to follow along.

By the end of this article, you should be able to resolve the issue and enjoy a smoother browsing experience on Windows 11.

Let’s get started with some quick checks before diving into the troubleshooting process.

Quick Note: Prerequisites and Initial Checks

Before proceeding with any fixes, please ensure the following:

  • You have a stable internet connection, as unstable connections can cause glitches with search results.
  • Your Windows 11 system is up to date. Sometimes, updates fix bugs related to system apps.
  • Your keyboard and mouse are functioning properly and not causing unintended inputs.
  • No external devices like touchpads or controllers are accidentally triggering scroll actions.

Once you confirm these basics, you can move on to the troubleshooting steps below.

Step 1: Restart Your Computer

Restarting your computer may seem simple, but it often resolves temporary glitches. When you reboot, Windows 11 refreshes system processes and clears minor bugs that might cause the automatic scrolling.

  1. Click the Start button at the bottom-left corner of your screen.
  2. Select the Power icon.
  3. Choose Restart from the options.
  4. Wait for your PC to restart and then check if the issue persists.

Step 2: Check for Windows and Browser Updates

Outdated software can cause unexpected problems. Ensuring both Windows 11 and your web browser are up to date can fix bugs related to search functionality.

Update Windows 11

  1. Press Windows + I keys to open Settings.
  2. Click on Windows Update from the left panel.
  3. Click Check for updates and allow Windows to download and install any available updates.

Update Your Browser

Most users use Microsoft Edge with Bing, but if you use another browser, update it accordingly.

  1. Open your browser (e.g., Microsoft Edge).
  2. Click the three-dot menu in the top-right corner.
  3. Navigate to Help & feedback > About Microsoft Edge.
  4. The browser will automatically check for updates and install them if available.

Step 3: Disable Hardware Acceleration in Your Browser

Hardware acceleration helps browsers run faster by using your GPU. However, it can sometimes cause display issues like automatic scrolling.

Disabling this feature might stop the unwanted scrolling behavior.

  1. Open Microsoft Edge.
  2. Click on the three-dot menu in the top-right corner and select Settings.
  3. Go to System and performance.
  4. Find Use hardware acceleration when available and toggle it off.
  5. Restart your browser for the changes to take effect.

Step 4: Clear Browser Cache and Cookies

Corrupted cache or cookies may cause issues with websites, including Bing search. Clearing them can resolve unexpected scrolling problems.

  1. In Microsoft Edge, click the three-dot menu and select Settings.
  2. Click on Privacy, search, and services.
  3. Scroll down to Clear browsing data and click Choose what to clear.
  4. Select Cached images and files and Cookies and other site data.
  5. Click Clear now.
  6. Restart the browser and check if the issue is resolved.

Step 5: Disable Browser Extensions

Sometimes, browser extensions interfere with website behavior. Disabling extensions helps identify if one of them is causing the automatic scrolling.

  1. Open Microsoft Edge.
  2. Click the three-dot menu and select Extensions.
  3. Toggle off all extensions.
  4. Restart the browser and test Bing search again.
  5. If the issue is gone, enable extensions one by one to find the culprit.

Step 6: Adjust Touchpad or Mouse Settings

In some cases, touchpad or mouse sensitivity settings cause unwanted scrolling. Adjusting these settings may help.

  1. Press Windows + I to open Settings.
  2. Go to Bluetooth & devices > Touchpad (or Mouse if using a mouse).
  3. Reduce sensitivity or disable features like “Scroll inactive windows when hovering over them.”
  4. Test if the scrolling issue stops.

Alternative Method: Use a Different Browser or Search Engine

If the problem continues with Bing on Microsoft Edge, try using another browser like Google Chrome or Mozilla Firefox. Alternatively, use a different search engine temporarily.

This helps determine if the issue is specific to Bing or your browser.

Frequently Asked Questions (FAQs)

Why does Bing search result scroll automatically in Windows 11?

This usually happens due to software glitches, browser extensions, outdated drivers, or input device issues causing unintended scroll commands.

Can a virus cause this automatic scrolling?

While less common, malware or adware can interfere with browsing. Running a full antivirus scan is recommended if other fixes don’t work.

Is this problem related only to Microsoft Edge?

Though most reports come from Edge users, automatic scrolling can occur in any browser due to similar causes.

Will updating Windows fix this issue?

Yes, Windows updates often contain fixes for bugs that may cause this problem.

Does resetting the browser help?

Resetting browser settings to default can remove problematic configurations or extensions causing the issue.

When Nothing Works

If you have tried all the above steps and the issue persists, consider the following:

  • Run Windows Troubleshooter: Go to Settings > System > Troubleshoot > Other troubleshooters and run the relevant troubleshooters.
  • Check for Driver Updates: Update your mouse, touchpad, and graphics drivers via Device Manager.
  • Contact Microsoft Support: Visit the official Microsoft support page for personalized assistance: https://support.microsoft.com
  • Create a New User Account: Sometimes, profile corruption causes issues. Testing with a new user account can help isolate the problem.

Conclusion

Automatic scrolling in Bing search results on Windows 11 can disrupt your experience but is usually fixable with simple steps. Starting from restarting your PC to adjusting browser and input device settings covers most common causes.

Remember to keep your system and software updated, clear cache regularly, and monitor browser extensions for unexpected behavior. If all else fails, advanced options and official support can provide further help.

Following this step-by-step guide should help you regain control over your Bing search results and ensure smooth navigation on your Windows 11 device.

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