Blog

How to Fix Xbox Twitch Error Code 0x20b31181 on Windows 11: Step-by-Step Solutions

If you are encountering the Xbox Twitch error code 0x20b31181 on your Windows 11 device, you are not alone. This error can interrupt your streaming experience and cause frustration. Fortunately, there are several simple steps you can take to resolve this issue.

This guide will walk you through easy-to-follow solutions, starting from the most basic checks to more advanced troubleshooting. Each step is explained clearly to help you fix the problem without confusion.

Whether you are new to Windows 11 or familiar with troubleshooting, these instructions are designed to be straightforward. By following them carefully, you should be able to get your Xbox Twitch app working smoothly again.

Let’s dive into the solutions and get your streaming back on track.

Quick Note Before You Begin

Before trying any fixes, make sure to check a few basic things:

  • Stable Internet Connection: Streaming apps require a steady internet connection. Verify that your network is working properly.
  • Latest Windows Updates: Ensure your Windows 11 system is up to date, as updates can fix bugs that cause errors.
  • Xbox and Twitch App Updates: Confirm that both the Xbox and Twitch apps are updated to their latest versions.
  • Xbox Live Services Status: Sometimes, Microsoft’s Xbox Live services may be down. You can check their status online.

Step 1: Restart Your Computer and Apps

Restarting your PC and apps is a simple but effective first step. It clears temporary glitches and refreshes your system’s resources.

  1. Close the Xbox app and Twitch app completely.
  2. Click on the Start menu and select Restart.
  3. After your PC powers back on, open the Xbox app and then the Twitch app.
  4. Try streaming again to see if the error persists.

This step is important because sometimes errors occur due to temporary system or app issues that a restart can fix.

Step 2: Check Your Internet Connection

A poor or unstable connection can cause Twitch streaming errors. Here’s how to check and improve your connection:

  • Open a web browser and load a few websites to ensure internet access is available.
  • If websites are slow or not loading, try restarting your router by unplugging it for 30 seconds and plugging it back in.
  • Connect your PC to the internet using an Ethernet cable if possible. Wired connections are more stable than Wi-Fi.
  • Run a speed test online to check if your upload and download speeds meet Twitch’s minimum streaming requirements.

Streaming requires good bandwidth. If your connection is weak, this might be causing the error code 0x20b31181.

Step 3: Clear the Xbox and Twitch App Cache

Cache files store temporary data that can sometimes become corrupted and cause errors. Clearing the cache can resolve these issues.

For the Xbox App:

  1. Press Windows + R keys to open the Run dialog.
  2. Type wsreset.exe and press Enter.
  3. This will reset the Microsoft Store cache, which affects Xbox app performance.
  4. Wait for the process to complete and then restart your PC.

For the Twitch App:

Twitch app cache clearing depends on the app version. If it’s a browser-based usage, clear your browser cache. For the standalone app:

  1. Open Settings on Windows 11.
  2. Go to Apps > Installed apps and find the Twitch app.
  3. Click on the three dots and select Advanced options.
  4. Click Reset to clear app data and cache.
  5. Restart the Twitch app and check if the error is gone.

Clearing cache removes old or corrupted files that may interfere with app functionality.

Step 4: Update Graphics Drivers

Outdated or incompatible graphics drivers can cause streaming problems. Keeping your drivers updated ensures smooth video playback.

  1. Right-click the Start button and select Device Manager.
  2. Expand the Display adapters section.
  3. Right-click your graphics card and select Update driver.
  4. Choose Search automatically for drivers.
  5. If updates are found, follow the prompts to install them.
  6. Restart your PC after the update finishes.

New drivers often include bug fixes and performance improvements relevant to streaming apps.

Step 5: Disable VPN or Proxy Services

If you are using a VPN or proxy, it could interfere with Twitch’s connection to Xbox services.

  1. Press Windows + I to open Settings.
  2. Navigate to Network & Internet > VPN.
  3. Disconnect any active VPN connections.
  4. Also, go to Proxy settings and ensure proxies are turned off.
  5. Try streaming again without VPN or proxy enabled.

Disabling VPN/proxy removes potential network routing issues that cause the error.

Alternative Methods and Advanced Options

If the previous steps did not help, you can try these advanced solutions:

  • Reinstall Xbox and Twitch Apps: Uninstall both apps completely and reinstall them from the Microsoft Store. This ensures fresh installations without corrupted files.
  • Run Windows Network Troubleshooter: Go to Settings > System > Troubleshoot > Other troubleshooters and run the Network troubleshooter to fix connection issues.
  • Check Firewall and Antivirus Settings: Sometimes security software blocks Twitch or Xbox connections. Temporarily disable firewall or antivirus and test streaming. If it works, add exceptions for these apps.
  • Use Windows Event Viewer: For advanced users, check the Event Viewer logs for detailed error messages related to Xbox or Twitch apps. This can help identify specific causes.

Frequently Asked Questions (FAQs)

What does error code 0x20b31181 mean?

This error code usually indicates a problem with the Xbox Twitch app’s connection or streaming functionality, often caused by network issues, app corruption, or outdated software.

Can I fix this error without reinstalling apps?

Yes, many users resolve this error by restarting their computer, clearing caches, or updating drivers. Reinstalling is a last resort if simpler fixes fail.

Is the error related to my Xbox console or Windows PC?

This error primarily appears on Windows 11 when using the Xbox and Twitch apps, so it relates to your PC environment.

Will updating Windows 11 fix the error?

Keeping Windows updated is important as it can include fixes for issues affecting apps. Always install the latest updates.

Should I contact Microsoft or Twitch support?

If none of the troubleshooting steps work, contacting official support can provide tailored assistance based on your specific case.

When Nothing Works

If you have tried all the above steps and still face error code 0x20b31181, consider these final options:

  • Visit the official Xbox support page: https://support.xbox.com
  • Contact Twitch support: https://help.twitch.tv
  • Create a new Windows user profile: Sometimes user profile corruption causes persistent errors. Setting up a fresh profile can help isolate the issue.
  • Perform a system restore: If the problem started recently, restoring your PC to a previous state might fix it.

These options involve more effort but can resolve stubborn problems that resist simpler fixes.

Conclusion

Error code 0x20b31181 on Xbox Twitch for Windows 11 is a common streaming issue that can usually be fixed with basic troubleshooting. Starting with simple steps like restarting your PC and checking your internet connection often solves the problem quickly.

Clearing app caches, updating drivers, and disabling VPNs are effective next steps. If those don’t work, reinstalling apps or adjusting firewall settings may help. Always keep your system and apps up to date to avoid such errors.

By following this guide carefully, you should be able to enjoy uninterrupted Twitch streaming through your Xbox app on Windows 11. Remember, official support channels are available if you need further assistance.

Leave a Reply