Gears 5 is a popular game enjoyed by many on Windows 11, but sometimes users encounter errors that prevent it from running smoothly. One common issue is the error code 0x80073cf3, which can be frustrating if you don’t know how to fix it.
This error usually occurs during the installation or update process of the game through the Microsoft Store. It can be caused by corrupted files, system glitches, or issues with the store itself.
Fortunately, there are several straightforward solutions that you can try at home without needing advanced technical skills. This article will guide you step-by-step to resolve error 0x80073cf3 on Windows 11.
Follow these instructions carefully, starting with the simplest fixes and moving on to more detailed ones if needed.
Quick Note: Prerequisites and Checks
- Make sure your Windows 11 system is up to date. Updates often fix bugs and improve compatibility.
- Check your internet connection to ensure it’s stable, as interruptions can cause installation errors.
- Verify that you have enough storage space for the game installation or update.
- Temporarily disable any antivirus or firewall programs that might interfere with Microsoft Store downloads.
Step 1: Restart Your Computer
Sometimes, the simplest solution is the most effective. Restarting your computer refreshes system processes and can clear temporary glitches that cause the error.
- Click on the Start button.
- Select Power and then Restart.
- Once your PC restarts, try to launch or update Gears 5 again.
If the error persists, move on to the next step.
Step 2: Reset the Microsoft Store Cache
The Microsoft Store cache stores temporary files that can sometimes become corrupted. Resetting this cache can resolve many store-related errors.
- Press Windows key + R to open the Run dialog box.
- Type
wsreset.exeand press Enter. - A blank Command Prompt window will open, and after about 10 seconds, it will close automatically.
- The Microsoft Store will open afterward. Try downloading or updating Gears 5 again.
Resetting the cache clears problematic files without deleting your installed apps or settings.
Step 3: Run the Windows Store Apps Troubleshooter
Windows 11 includes a built-in troubleshooter specifically for Microsoft Store apps. This tool can automatically detect and fix common problems.
- Open Settings by pressing Windows key + I.
- Go to System > Troubleshoot > Other troubleshooters.
- Find Windows Store Apps in the list and click Run.
- Follow the on-screen instructions to complete the troubleshooting process.
- After it finishes, try running Gears 5 again.
This step helps fix issues related to app permissions, corrupted files, and other common errors.
Step 4: Check for Windows Updates
Keeping your Windows 11 system updated ensures you have the latest fixes and improvements that can resolve compatibility issues.
- Open Settings with Windows key + I.
- Navigate to Windows Update.
- Click Check for updates.
- Install any available updates and restart your computer if prompted.
After updating, try launching or updating Gears 5 again to see if the error is resolved.
Step 5: Reinstall Gears 5
If the error continues, reinstalling the game can fix corrupted installation files causing the problem.
- Open the Start menu and go to Settings > Apps > Installed apps.
- Find Gears 5 in the list and click the three dots next to it.
- Select Uninstall and confirm.
- After the uninstall completes, open the Microsoft Store.
- Search for Gears 5 and reinstall it.
This process removes any corrupted files and installs a fresh copy of the game.
Step 6: Reset Microsoft Store App
Resetting the Microsoft Store app itself can fix deeper issues with the store service.
- Open Settings and go to Apps > Installed apps.
- Scroll to Microsoft Store, click the three dots, and select Advanced options.
- Scroll down and click Reset. Confirm if asked.
- This will clear the app data and restore default settings.
- Try using the store to update or install Gears 5 again.
Resetting the store can repair glitches that cause download or installation errors.
Step 7: Use PowerShell to Re-register Microsoft Store
If resetting the store app doesn’t work, re-registering it via PowerShell can help fix system-level issues.
- Right-click the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
- Copy and paste the following command, then press Enter:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Wait for the process to complete. Then, restart your computer and try again.
Frequently Asked Questions (FAQs)
What does error code 0x80073cf3 mean?
This error indicates a problem with installing or updating an app from the Microsoft Store, often caused by corrupted files or system conflicts.
Can antivirus software cause this error?
Yes, sometimes antivirus or firewall settings block the Microsoft Store operations. Temporarily disabling them can help identify if they are the cause.
Will resetting the Microsoft Store delete my apps?
No, resetting the store clears cache and settings for the Microsoft Store app only. Your installed games and apps remain intact.
Is it safe to use PowerShell commands?
Yes, but only run commands from trusted sources and ensure you run PowerShell as an administrator to apply system changes properly.
What if the error appears during an update?
Follow the same troubleshooting steps. Corrupted update files can cause this error, and reinstalling usually resolves it.
When Nothing Works
If none of the above solutions fix the error, you can try contacting Microsoft Support or the Gears 5 support team for more specialized assistance. Sometimes, issues may be caused by server-side problems or account-specific issues that require official help.
Visit the official Microsoft Store support page: https://support.microsoft.com/en-us/store
Or the Gears 5 support forum: https://support.gears5.com
Conclusion
Error 0x80073cf3 in Gears 5 on Windows 11 can be resolved by following a series of simple troubleshooting steps. Starting with restarting your PC and resetting the Microsoft Store cache often solves the problem quickly.
More advanced steps like running the Windows Store Apps troubleshooter, reinstalling the game, or using PowerShell to re-register the store address deeper issues. Always ensure your system and Microsoft Store are up to date to prevent such errors.
By following the instructions carefully, you should be able to enjoy Gears 5 without interruption. Remember, if nothing works, official support channels are there to help.