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How to Fix Microsoft Store Error 0xD000000D on Windows 11: Step-by-Step Solutions

If you encounter the Microsoft Store error 0xD000000D on your Windows 11 device, it can prevent you from downloading or updating apps. This error is usually related to connectivity or system issues within the Store app. Fortunately, there are several straightforward methods to fix it.

This guide will walk you through simple and effective solutions to resolve error 0xD000000D step-by-step. No advanced technical knowledge is needed.

By following these instructions carefully, you can get your Microsoft Store working properly again in no time. Let’s begin.

Each step includes explanations to help you understand why it is necessary.

Quick Note: Prerequisites and Initial Checks

Before starting with detailed fixes, perform these quick checks to save time:

  • Check your internet connection. Ensure you have a stable and active connection, as Microsoft Store requires internet access to function correctly.
  • Verify Windows Update status. Sometimes, pending Windows updates cause Store errors. Go to Settings > Windows Update and install any available updates.
  • Restart your PC. A simple reboot can clear temporary glitches affecting the Store.
  • Check the date and time settings. Incorrect date or time can cause authentication issues with Microsoft services.

Step 1: Run the Microsoft Store Troubleshooter

Windows 11 includes a built-in troubleshooter specifically for Microsoft Store problems. It automatically detects and fixes common issues.

Here’s how to use it:

  1. Open Settings by pressing Win + I.
  2. Click on System in the left menu.
  3. Select Troubleshoot and then choose Other troubleshooters.
  4. Find Windows Store Apps and click Run.
  5. Wait for the troubleshooter to complete and follow any on-screen instructions.

This step is important because it can fix corrupted settings or permissions that cause the Store error.

Step 2: Reset the Microsoft Store Cache

The Microsoft Store cache stores temporary data that helps the app run faster. If the cache becomes corrupted, it can cause errors like 0xD000000D.

Resetting the cache clears this data safely without affecting your installed apps.

To reset the Store cache:

  1. Press Win + R to open the Run dialog.
  2. Type wsreset.exe and press Enter.
  3. A blank Command Prompt window will appear. Wait about 30 seconds until it closes automatically.
  4. The Microsoft Store will open automatically after the reset.

This process refreshes the Store and often fixes download or update problems.

Step 3: Check and Fix Microsoft Store App Permissions

Sometimes, incorrect app permissions can block the Store from working properly. Ensuring the app has the necessary permissions can resolve the error.

Follow these steps:

  1. Open Settings with Win + I.
  2. Navigate to Apps > Installed apps.
  3. Scroll down to find Microsoft Store and click the three dots next to it.
  4. Select Advanced options.
  5. Under App permissions, make sure all relevant permissions (like Internet access) are enabled.

Allowing proper permissions ensures the Microsoft Store can communicate with Microsoft servers and download content.

Step 4: Re-register the Microsoft Store App

If resetting the cache did not help, re-registering the Microsoft Store app can repair corrupted app files or registration issues.

To do this, use Windows PowerShell:

  1. Right-click the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
  2. Copy and paste the following command, then press Enter:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

This command reinstalls and registers the Microsoft Store app for all users, fixing many underlying issues.

Step 5: Check Your Proxy or VPN Settings

Network configurations like proxies or VPNs can interfere with Microsoft Store connections and trigger error codes.

To check your network configuration:

  1. Open Settings and go to Network & internet.
  2. Click on Proxy.
  3. Make sure Automatically detect settings is enabled and disable manual proxy setup unless necessary.
  4. If you use a VPN, try disconnecting it temporarily and test the Microsoft Store again.

Proper network settings help the Store connect smoothly to Microsoft servers.

Alternative Method: Create a New User Account

If none of the above steps work, the problem might be related to your user profile.

Creating a new Windows user account can help determine if the issue is user-specific:

  1. Open Settings > Accounts > Family & other users.
  2. Click Add account under Other users.
  3. Follow the prompts to create a new local or Microsoft account.
  4. Log out of your current account and sign in to the new one.
  5. Try opening the Microsoft Store and see if the error persists.

If the Store works in the new account, your old profile may have corrupted settings.

FAQs

What causes the Microsoft Store error 0xD000000D?

This error can occur due to corrupted cache, incorrect app permissions, network problems, or corrupted system files related to the Microsoft Store.

Will resetting the Microsoft Store delete my installed apps?

No, resetting the Store cache or re-registering the app does not remove any installed apps or personal data.

Do I need administrator rights to fix this error?

Yes, some steps like re-registering the Store or changing permissions require administrator privileges.

Can antivirus software cause this error?

Sometimes, third-party antivirus or firewall settings block Store connections. Try temporarily disabling them to test if they are the cause.

Is reinstalling Windows necessary to fix this error?

Reinstalling Windows is rarely needed. Most users can fix the error with the steps provided here.

When Nothing Works

If you have tried all the above solutions and the error 0xD000000D still appears, consider the following options:

  • Run the System File Checker tool: Open an elevated Command Prompt and enter sfc /scannow to repair corrupted system files.
  • Use the DISM tool: Run DISM /Online /Cleanup-Image /RestoreHealth to fix component store corruption.
  • Contact Microsoft Support: Visit the official Microsoft support website or use the Get Help app on Windows for expert assistance.
  • Perform a repair install of Windows 11: As a last resort, you can repair your Windows installation without losing your files by following Microsoft’s official instructions.

Conclusion

The Microsoft Store error 0xD000000D can be frustrating, but it is usually fixable through simple troubleshooting steps. Start with basic fixes like running the troubleshooter and resetting the cache, then move on to re-registering the app and checking network settings.

Understanding why each step is important helps you address the root cause effectively. If problems persist, advanced tools like SFC and DISM or creating a new user account can help isolate the issue.

By following this guide carefully, you should be able to restore full Microsoft Store functionality on your Windows 11 device.

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