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How to Fix Error 0x80048823 on Windows 11: Step-by-Step Solutions That Work

If you are encountering the error code 0x80048823 on your Windows 11 system, it usually relates to issues with signing into your Microsoft account or problems with the Microsoft Store. This error can be frustrating, but there are straightforward ways to fix it.

In this guide, we will walk you through simple, step-by-step solutions to resolve this error effectively. Each step is explained in a basic way to help even beginners troubleshoot with confidence.

By following these instructions, you will likely restore proper functionality to your Microsoft apps and services. Let’s begin with some quick checks before diving into the fixes.

Remember, patience is key when troubleshooting. Sometimes, a small setting or update can solve the problem.

Quick Note Before You Begin

  • Make sure your Windows 11 system is connected to a stable internet connection. A poor connection can trigger sign-in errors.
  • Check that your system date and time are correct. Incorrect date/time settings often cause authentication errors.
  • Ensure you have the latest Windows updates installed. Microsoft frequently fixes bugs through updates.
  • Have your Microsoft account credentials (email and password) handy for sign-in attempts.

Step 1: Restart Your Computer

Sometimes, the simplest step can fix many temporary glitches. Restarting your PC refreshes system processes and network connections.

  1. Click the Start button in the bottom-left corner.
  2. Select the Power icon.
  3. Choose Restart.

After your PC restarts, try signing in again to check if the error persists.

Step 2: Verify Date and Time Settings

Windows uses date and time to authenticate your account. If these are incorrect, you may see error 0x80048823.

  1. Right-click the date and time display on the taskbar.
  2. Select Adjust date and time.
  3. Toggle on Set time automatically and Set time zone automatically.
  4. If they are already on, toggle them off and on again to refresh.

Once set correctly, try signing into your Microsoft account to see if the problem is solved.

Step 3: Run Windows Store Apps Troubleshooter

Windows 11 includes a built-in troubleshooter that can detect and fix issues with Microsoft Store apps, which might be causing the error.

  1. Open Settings by pressing Win + I.
  2. Go to System > Troubleshoot > Other troubleshooters.
  3. Find Windows Store Apps in the list.
  4. Click Run next to it.
  5. Follow the on-screen instructions to complete the troubleshooting process.

This tool will attempt to identify and repair any problems related to Microsoft Store apps automatically.

Step 4: Reset Microsoft Store Cache

Corrupted cache data can cause sign-in errors. Resetting the Microsoft Store cache clears out old data and forces the app to fetch fresh data.

  1. Press Win + R to open the Run dialog box.
  2. Type wsreset.exe and press Enter.
  3. A blank Command Prompt window will open, and after a few moments, the Microsoft Store will launch automatically.

Try signing in again after the Store opens.

Step 5: Sign Out and Sign Back into Your Microsoft Account

Sometimes, your account session might be corrupted. Signing out and signing back in can refresh authentication tokens.

  1. Open the Settings app (Win + I).
  2. Go to Accounts > Your info.
  3. Click on Sign in with a local account instead if you are currently signed in with a Microsoft account.
  4. Follow the prompts to switch to a local account.
  5. After signing out, sign in again using your Microsoft account.

This process can reset your account authentication and fix sign-in errors.

Step 6: Update Windows 11

Keeping your system updated is important because Microsoft regularly releases patches that fix known bugs and security issues.

  1. Open Settings (Win + I).
  2. Go to Windows Update.
  3. Click Check for updates.
  4. If updates are available, download and install them.
  5. Restart your computer if prompted.

After updating, check if the error persists when signing in.

Step 7: Re-register Microsoft Store

If resetting the cache didn’t help, re-registering the Microsoft Store app can fix deeper issues by reinstalling associated app components.

  1. Click the Search icon and type PowerShell.
  2. Right-click Windows PowerShell and select Run as administrator.
  3. In the PowerShell window, copy and paste the following command, then press Enter:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Wait for the command to complete. It may take a few moments.

Once done, restart your PC and try signing in again.

Alternative Method: Create a New User Account

If the problem persists, it might be related to your user profile. Creating a new user account can help determine if the issue is profile-specific.

  1. Open Settings (Win + I).
  2. Go to Accounts > Family & other users.
  3. Under Other users, click Add account.
  4. Choose I don’t have this person’s sign-in information, then Add a user without a Microsoft account.
  5. Fill in the new user details and create the account.
  6. Sign out of your current account and log in with the new one.

Test if the error happens in the new account. If not, your original profile might be corrupted.

FAQs

What does error 0x80048823 mean?

This error usually indicates a problem with signing into your Microsoft account or syncing issues with Microsoft Store apps on Windows 11.

Can a poor internet connection cause this error?

Yes, unstable or slow internet can interrupt authentication processes, leading to error 0x80048823.

Is it safe to reset the Microsoft Store cache?

Absolutely. Resetting the cache only clears temporary data and does not affect your installed apps or settings.

Will creating a new user account delete my files?

No, creating a new account does not delete files from your existing account. However, the new account will start fresh without your previous account’s settings.

Do I need to sign in with a Microsoft account?

For full access to Microsoft Store and related services, signing in with a Microsoft account is recommended, but you can use a local account for basic Windows use.

How can I contact Microsoft support if nothing works?

You can visit the official Microsoft support website at support.microsoft.com for personalized help.

When Nothing Works

If you have tried all the steps above and the error still appears, you might consider more advanced options:

  • Perform a System Restore: Restore your system to a previous point where everything worked fine. This can undo recent changes that caused the issue.
  • Reset Windows 11: Use the reset feature to reinstall Windows without affecting your personal files. This can fix deeper system problems.
  • Contact Microsoft Support: Sometimes, the problem may require expert help. Use official Microsoft support channels for assistance.

Remember, before performing resets or restores, always back up your important data to avoid accidental loss.

Conclusion

Error 0x80048823 on Windows 11 can be caused by various issues, often related to account authentication or Microsoft Store app problems. Starting with simple steps like restarting your PC and checking date/time settings can often resolve the issue quickly.

Using built-in troubleshooters, resetting caches, and updating your system are effective next steps. For persistent problems, re-registering the Microsoft Store or creating a new user account can help isolate and fix the issue.

If all else fails, advanced recovery options or contacting Microsoft support are recommended.

By following this guide carefully, you should be able to fix the error and get back to using your Microsoft services smoothly.

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