If you are encountering the Microsoft Store error code 0x87e10bcf on your Windows 11 device, it can disrupt your ability to download or update apps. This error typically indicates an issue with the app installation or update process.
Fortunately, there are several straightforward methods you can try to resolve this problem. Each solution is designed to be easy to follow, even if you are not very tech-savvy.
By carefully following the steps below, you should be able to fix the error and get your Microsoft Store working properly again.
Let’s explore the effective solutions one by one.
Quick Note Before You Begin
- Make sure your Windows 11 is up to date. Some errors occur due to outdated system files.
- Check your internet connection. A stable connection is essential for Microsoft Store operations.
- Ensure you are signed in with a valid Microsoft account in the Store app.
- Restart your computer before starting the troubleshooting steps to clear temporary glitches.
Step 1: Run the Microsoft Store Troubleshooter
Windows 11 includes a built-in troubleshooter specifically for Microsoft Store issues.
This tool automatically detects and fixes common problems, which can save you time.
- Click on the Start button and select Settings (gear icon).
- Go to System > Troubleshoot > Other troubleshooters.
- Find Windows Store Apps in the list and click Run.
- Wait for the troubleshooter to complete and follow any on-screen instructions.
Step 2: Reset the Microsoft Store Cache
Sometimes, a corrupted cache can cause errors during app downloads or updates.
Resetting the cache clears stored data without affecting your installed apps.
- Press Windows + R keys simultaneously to open the Run dialog box.
- Type
wsreset.exeand press Enter. - A blank Command Prompt window will open and close automatically after a few seconds.
- The Microsoft Store will launch automatically once the reset is complete.
Step 3: Check Date and Time Settings
Incorrect date and time settings can cause authentication issues with the Microsoft Store.
Ensuring these settings are accurate helps maintain proper communication with Microsoft servers.
- Click the clock in the taskbar and select Date and time settings.
- Toggle on Set time automatically and Set time zone automatically.
- If these are already enabled, toggle them off and back on to refresh the settings.
- Restart your PC to apply changes.
Step 4: Re-register Microsoft Store Using PowerShell
If the above steps don’t work, re-registering the Store app can fix corrupted system files related to the Store.
This process reinstalls the Store app without deleting your apps or data.
- Right-click the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
- If prompted by User Account Control, click Yes.
- Copy and paste the following command, then press Enter:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}- Wait for the command to finish executing.
- Restart your PC and try opening the Microsoft Store again.
Step 5: Check for Windows Updates
Keeping Windows updated ensures you have the latest fixes and improvements, which can resolve compatibility issues causing the error.
- Go to Settings > Windows Update.
- Click Check for updates.
- Download and install any available updates.
- Restart your computer if required.
Step 6: Create a New User Profile
Sometimes, user profile corruption can cause Microsoft Store errors. Testing with a new profile helps identify this problem.
- Open Settings and navigate to Accounts > Family & other users.
- Click Add account under Other users.
- Follow the prompts to create a new local or Microsoft account.
- Sign in with the new account and try accessing the Microsoft Store.
Alternative Advanced Method: Reset Microsoft Store via Settings
This method reinstalls the Store app and clears its data through the Windows settings interface.
- Go to Settings > Apps > Installed apps.
- Find Microsoft Store in the list and click the three dots next to it.
- Select Advanced options.
- Scroll down and click Reset.
- Confirm when prompted. This will delete app data and reinstall the Store.
Frequently Asked Questions (FAQs)
What does error 0x87e10bcf mean in Microsoft Store?
This error usually indicates a problem with installing or updating an app. It can be caused by corrupted cache, system file issues, or network problems.
Will resetting the Microsoft Store delete my apps?
No, resetting the Store cache or re-registering it will not remove your installed apps or personal data.
Can a corrupted user profile cause this error?
Yes, sometimes the user profile can get corrupted, causing issues with the Store. Creating a new profile can help diagnose this.
Do I need admin rights to apply these fixes?
Most solutions, especially those involving PowerShell or resetting the Store, require administrator permissions.
Is it safe to run the PowerShell command mentioned?
Yes, the command only reinstalls the Microsoft Store app and is safe when run from an admin PowerShell window.
When Nothing Works
If none of the solutions above resolve the error, you can try the following final options:
- Contact Microsoft Support: Visit the official Microsoft Support page for personalized help.
- Perform a System Restore: Roll back Windows to a previous point when the Store was working correctly.
- Reset Windows 11: As a last resort, you can reset your PC while keeping your files. This reinstalls Windows and fixes deep system issues.
Conclusion
The Microsoft Store error 0x87e10bcf can be frustrating, but it is often fixable with simple troubleshooting steps. Starting with the built-in troubleshooter and resetting the cache usually solves the problem.
If the error persists, re-registering the Store app or creating a new user profile are effective next steps. Always keep your Windows updated and maintain correct system settings for the best experience.
By following the solutions outlined above, you should be able to restore the Microsoft Store’s functionality on your Windows 11 device.