How to Fix Facebook Not Sending Code on Windows 11: Step-by-Step Solutions

Facebook uses security codes to verify your identity, especially when logging in from a new device or location. Sometimes, users on Windows 11 face issues where Facebook does not send the verification code. This can prevent access to their accounts and create frustration.

There are several reasons why Facebook might not send codes, including network issues, incorrect phone numbers, or app settings. Fortunately, there are simple steps you can take to resolve this problem on your Windows 11 PC.

This guide will walk you through easy, clear solutions to help you receive your Facebook code promptly. Each method is designed to be straightforward, even if you are not very tech-savvy.

Follow the steps carefully to fix the issue and regain access to your Facebook account.

Quick Note Before You Start

Check your internet connection: A stable connection is necessary to receive messages or codes.
Verify your phone number: Make sure the number linked to your Facebook account is correct and active.
Check spam or blocked messages: Sometimes, SMS messages can be filtered or blocked by your phone or carrier.
Have access to your recovery email or app: This can be helpful if you use alternative verification methods.

Step 1: Confirm Your Phone Number on Facebook

Before troubleshooting, ensure that Facebook has the right phone number registered. If the number is incorrect or outdated, you won’t receive the code.

Log in to Facebook on your Windows 11 browser.
Click on the downward arrow at the top right corner and select Settings & Privacy, then Settings.
Go to Mobile or Contact section.
Check the phone number listed. If it’s wrong, update it to your current number.
Save the changes and try requesting the code again.

Having the correct phone number is essential because Facebook sends the code directly to that number via SMS.

Step 2: Check Your Network and SMS Settings

Sometimes the issue is not with Facebook but with your network or how your device handles messages.

Ensure your Windows 11 device has a working internet connection. If you’re on Wi-Fi, try switching to a wired connection or another network to rule out connectivity issues.
Restart your phone or device linked to the phone number. This can refresh your network settings and clear temporary glitches.
Check if your phone’s SMS inbox is full. A full inbox can prevent new messages from arriving.
Disable any SMS blocking or spam filters. Some antivirus or security apps block texts from unknown numbers.

These steps help ensure that your device is not blocking or missing the verification messages.

Step 3: Use Alternative Methods to Receive the Code

If SMS codes still don’t arrive, Facebook offers other ways to verify your identity.

Try the ‘Send code via email’ option. Facebook allows you to receive the code through your registered email address.
Use the Facebook Authenticator app. This app generates login codes without relying on SMS.
Request a phone call instead of SMS. Some regions allow Facebook to call your number and provide the code verbally.

Using these alternatives can bypass SMS issues caused by carriers or device settings.

Step 4: Clear Browser Cache and Cookies on Windows 11

Browser problems can sometimes interfere with Facebook’s verification process.

Open your preferred browser (e.g., Microsoft Edge or Google Chrome).
Press Ctrl + Shift + Delete to open the clear browsing data window.
Select Cookies and other site data and Cached images and files.
Click Clear data and restart the browser.
Log in to Facebook again and try requesting the code.

Clearing cache removes outdated data that may cause errors during login or code requests.

Step 5: Disable VPN or Proxy Services

If you are using a VPN or proxy, it might interfere with Facebook’s ability to verify your location and send codes properly.

Turn off any VPN or proxy software temporarily.
Refresh your browser and try to get the code again.
If this fixes the problem, consider disabling VPN when logging into Facebook to avoid verification issues.

Facebook sometimes blocks or delays codes when it detects unusual login locations caused by VPNs.

Step 6: Update Windows 11 and Browser

Keeping your system and browser updated helps avoid bugs or compatibility issues that might block Facebook features.

Click the Start button and select Settings.
Go to Windows Update and click Check for updates.
Install any available updates and restart your PC.
Also, update your browser by going to its settings and selecting the update option.

Updated software ensures smoother performance and less chance of errors during Facebook login.

Frequently Asked Questions (FAQs)

Why is Facebook not sending the code to my phone?

This could be due to a wrong phone number, network issues, SMS blocking, or Facebook’s security systems delaying messages.

Can I receive the code via email instead of SMS?

Yes, Facebook offers email verification as an alternative if your phone is not receiving codes.

What should I do if my phone’s SMS inbox is full?

Delete old messages to free up space so new verification codes can arrive.

Does using a VPN affect receiving Facebook codes?

Yes, VPNs can cause Facebook to block or delay codes due to suspicious login activity.

How long does it take to receive the Facebook code?

Usually, the code arrives within a few minutes. If it takes longer, check your network and device settings.

When Nothing Works

If you have tried all the above steps and still cannot receive your Facebook verification code, consider these final options:

Contact Facebook Support: Visit the Facebook Help Center for official support and account recovery options.
Use Trusted Contacts: If you set up trusted contacts on Facebook, you can ask them to help you regain access.
Create a new account temporarily: As a last resort, you may create a new Facebook account while resolving the issues on your original one.

Always keep your contact information updated and use multiple recovery options to avoid being locked out in the future.

Conclusion

Not receiving Facebook verification codes on Windows 11 can be frustrating, but most issues have simple fixes. Start by verifying your phone number and checking your network. Use alternative code delivery methods if SMS fails. Clearing browser cache, disabling VPNs, and keeping your system updated also help prevent problems.

If all else fails, reach out to Facebook support or use trusted contacts to regain access. By following these step-by-step solutions, you can quickly fix the problem and continue using Facebook securely.