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How to Fix Mass Effect Andromeda Network Connection Error on Windows 11: Step-by-Step Solutions

Experiencing a network connection error while playing Mass Effect Andromeda on Windows 11 can be frustrating. This issue often prevents you from enjoying multiplayer features or accessing online content. Luckily, there are several straightforward steps you can take to resolve this problem.

This guide will walk you through basic to advanced solutions to fix the network connection error. Each step is explained clearly to help even non-technical users understand and apply the fixes. By following these instructions, you can get back to your game quickly and smoothly.

Before diving into complex troubleshooting, it’s important to check some simple things first. These initial checks often solve the problem without needing further action.

Let’s start with easy fixes and gradually move to more detailed troubleshooting methods.

Quick Note: Prerequisites and Initial Checks

Before applying any fixes, make sure of the following:

  • Stable Internet Connection: Verify that your internet is working properly by opening websites or streaming videos.
  • Game Updates: Ensure Mass Effect Andromeda is updated to the latest version for improved stability.
  • Windows Updates: Check that Windows 11 is up to date, as updates often include network-related fixes.
  • Firewall and Antivirus Settings: Temporarily disable them to check if they are blocking the game’s network access.
  • Restart Your PC and Router: Sometimes, simply restarting your devices can clear network glitches.

Step 1: Run Network Troubleshooter

Windows 11 has a built-in tool to detect and fix common network problems automatically. Running this tool is a good first step.

  1. Click on the Start button and select Settings.
  2. Go to Network & Internet from the sidebar.
  3. Scroll down and click on Advanced network settings.
  4. Under More settings, click Network troubleshooter.
  5. Follow the on-screen instructions. Windows will try to identify and fix any network issues.

This tool can resolve many common problems, such as incorrect IP settings or connectivity issues.

Step 2: Reset Network Settings

If the troubleshooter does not fix the problem, resetting your network settings can help. This will clear all network configurations and restore them to default.

  1. Open Settings and navigate to Network & Internet.
  2. Click on Advanced network settings.
  3. Under More settings, select Network reset.
  4. Click the Reset now button and confirm.
  5. Your PC will restart and network settings will be restored.

After the reset, reconnect to your Wi-Fi or Ethernet and try launching the game again.

Step 3: Check Firewall and Antivirus Exceptions

Sometimes, Windows Defender Firewall or third-party antivirus software can block Mass Effect Andromeda’s access to the internet. Adding exceptions can solve this.

Allow Mass Effect Andromeda through Windows Firewall:

  1. Press Win + S and type Windows Defender Firewall, then open it.
  2. Click on Allow an app or feature through Windows Defender Firewall on the left panel.
  3. Click Change settings and then Allow another app…
  4. Browse to the Mass Effect Andromeda executable file (usually in C:Program FilesElectronic ArtsMass Effect Andromeda).
  5. Add it to the list and check both Private and Public boxes.
  6. Click OK to save changes.

If you have third-party antivirus or firewall software, check its settings and add similar exceptions.

Step 4: Disable VPN or Proxy Servers

Using a VPN or proxy can interfere with the game’s ability to connect to its servers. Temporarily disabling these services may fix the network error.

  1. Open Settings and go to Network & Internet.
  2. Select VPN from the sidebar and disconnect any active VPN connections.
  3. Go back and click Proxy.
  4. Make sure the options for Use a proxy server and Automatically detect settings are turned off or configured correctly.
  5. Restart your PC and try running the game again.

Step 5: Flush DNS and Renew IP Address

Sometimes, outdated or corrupted DNS cache and IP settings cause connection issues. Flushing DNS and renewing the IP can refresh these settings.

  1. Press Win + S, type cmd, right-click on Command Prompt, and select Run as administrator.
  2. In the Command Prompt window, type the following commands one by one, pressing Enter after each:
ipconfig /flushdns
ipconfig /release
ipconfig /renew

These commands clear the DNS cache and request a new IP address from your router. After completing them, restart your PC and try the game again.

Step 6: Update Network Drivers

Outdated or corrupted network drivers can cause connectivity problems. Updating them ensures compatibility with Windows 11 and your hardware.

  1. Right-click the Start button and select Device Manager.
  2. Expand the Network adapters section.
  3. Right-click your network device (Wi-Fi or Ethernet) and select Update driver.
  4. Choose Search automatically for drivers. Windows will look for the latest drivers online.
  5. If new drivers are found, install them and restart your PC.

If Windows cannot find new drivers, visit your network adapter manufacturer’s website to download and install the latest drivers manually.

Alternative Method: Use a Wired Connection

If you are playing on Wi-Fi, switching to a wired Ethernet connection can improve stability and reduce network errors. Wired connections are generally faster and less prone to interference.

FAQs

Why do I keep getting a network connection error in Mass Effect Andromeda?

This error usually occurs due to unstable internet, firewall blocks, VPN interference, or outdated network drivers.

Can I play Mass Effect Andromeda offline?

Yes, the single-player mode can be played offline, but multiplayer requires an active internet connection.

Do I need to open specific ports on my router?

Mass Effect Andromeda uses standard online gaming ports, but usually, routers handle this automatically. If issues persist, consult your router’s manual or EA’s support for port forwarding details.

Will disabling my firewall expose my PC to risks?

Temporarily disabling your firewall for troubleshooting is safe, but enable it back as soon as possible to keep your system protected.

Is Windows 11 fully compatible with Mass Effect Andromeda?

Yes, but some network-related issues may arise due to system updates or driver mismatches. Keeping everything updated helps maintain compatibility.

When Nothing Works

If none of the above solutions fix the network connection error, consider the following final steps:

  • Contact EA Support: Visit the official EA Help website for personalized assistance and bug reports.
  • Reinstall the Game: Uninstall and reinstall Mass Effect Andromeda to fix corrupted game files.
  • Check Online Forums: Communities like Reddit and EA forums often share fixes for new or uncommon issues.
  • Reset Router to Factory Settings: As a last resort, resetting your router can clear complex network problems, but this will erase custom settings.

Conclusion

Network connection errors in Mass Effect Andromeda on Windows 11 can be caused by various factors, from simple connectivity issues to firewall blocks and outdated drivers. Starting with basic checks like restarting devices and running Windows troubleshooter often solves the problem quickly.

If those don’t help, resetting network settings, adjusting firewall permissions, disabling VPNs, and refreshing DNS settings offer effective solutions. Keeping your network drivers updated and using a wired connection can improve overall stability.

By following this step-by-step guide, you will increase your chances of resolving the connection error and enjoying Mass Effect Andromeda’s online features without interruption.

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