If you are encountering the error code 0x87e10bd0 on your Windows 11 device, you’re not alone. This error typically appears when there is an issue with installing or updating applications from the Microsoft Store.
It can be frustrating, especially if you rely on the Store apps for daily tasks. Fortunately, there are several straightforward steps you can follow to resolve this problem.
This guide will walk you through simple troubleshooting methods that anyone can follow, even without technical expertise.
By the end, you should have a better understanding of why the error happens and how to fix it effectively.
Quick Note: Prerequisites and Initial Checks
Before diving into the troubleshooting steps, make sure you have the following:
- Stable internet connection: Many Store errors occur due to connectivity issues.
- Windows updates installed: Keeping Windows 11 up-to-date helps prevent compatibility problems.
- Microsoft Store account signed in: Ensure you are logged in with a valid Microsoft account.
- Enough storage space: Insufficient disk space can block app installations or updates.
These simple checks can save you time and help isolate the cause of the error.
Step 1: Restart Your Computer
Before changing any settings, try restarting your PC. This basic step can clear temporary glitches that cause errors.
To restart:
- Click the Start button.
- Select the Power icon.
- Choose Restart.
After rebooting, try installing or updating the app again to see if the error persists.
Step 2: Check Date and Time Settings
Incorrect date and time settings can disrupt communication between your PC and Microsoft servers, leading to error 0x87e10bd0.
To verify and correct this:
- Open Settings by pressing
Win + I. - Go to Time & language > Date & time.
- Make sure Set time automatically is turned On.
- If it’s already on, toggle it off and on again to reset.
Once done, try the installation again.
Step 3: Run the Microsoft Store Apps Troubleshooter
Windows 11 includes a built-in troubleshooter designed to detect and fix common Store issues.
Follow these steps to run it:
- Open Settings (
Win + I). - Navigate to System > Troubleshoot > Other troubleshooters.
- Find Windows Store Apps in the list and click Run.
- Wait for the troubleshooter to scan and apply fixes.
This tool can automatically repair corrupt files or settings that cause the error.
Step 4: Clear Microsoft Store Cache
A corrupted cache can block app downloads or updates. Clearing it may resolve the error.
To clear the cache:
- Press
Win + Rto open the Run dialog. - Type
wsreset.exeand press Enter. - A black command prompt window will open and close automatically after a few seconds.
- Once it closes, the Store will launch automatically.
Try installing or updating the app again after this.
Step 5: Reset Microsoft Store App
If clearing the cache doesn’t work, resetting the Store app can help. This action will delete app data but not your installed apps.
Here’s how to reset:
- Go to Settings > Apps > Installed apps (or Apps & features).
- Scroll down and find Microsoft Store.
- Click the three dots next to it and select Advanced options.
- Scroll down and click Reset.
- Confirm the reset when prompted.
After resetting, reopen the Store and test again.
Step 6: Check for Windows Updates
Sometimes the error happens because Windows or the Store app is outdated. Installing the latest updates can fix bugs and improve functionality.
To check for updates:
- Open Settings and go to Windows Update.
- Click Check for updates.
- If updates are found, download and install them.
- Restart your PC if required.
Try using the Store again after updating.
Step 7: Re-register the Microsoft Store via PowerShell
If previous steps fail, re-registering the Store app can fix deeper system issues.
Follow these instructions carefully:
- Right-click the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
- Copy and paste the following command, then press Enter:
Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
This command re-registers the Microsoft Store for all users.
Once completed, restart your PC and test the Store again.
Alternative Method: Create a New User Account
If the error is limited to your user profile, creating a new user account might solve it.
To create a new account:
- Open Settings > Accounts > Family & other users.
- Click Add account under Other users.
- Follow the prompts to create a local or Microsoft account.
- Log out and sign in with the new account.
Try using the Microsoft Store to see if the error continues.
FAQs
What does error 0x87e10bd0 mean?
This error indicates a problem with installing or updating apps from the Microsoft Store, often related to corrupted cache, incorrect settings, or connectivity issues.
Will resetting the Microsoft Store delete my apps?
No, resetting the Store only clears its settings and cache. Your installed apps and data remain intact.
Can antivirus software cause this error?
Yes, sometimes security software can interfere with Store processes. Temporarily disabling antivirus before updating or installing apps can help identify if it’s the cause.
Is it safe to run PowerShell commands to fix the Store?
Yes, as long as you use the official commands provided here. These commands only affect the Store app and do not harm your system.
What if the error continues after all troubleshooting?
It might be due to deeper system issues or account problems. You can try contacting Microsoft Support or consider a system reset as a last resort.
When Nothing Works
If none of the above steps resolve error 0x87e10bd0, you have a few final options:
- Contact Microsoft Support: Visit Microsoft Support for personalized assistance.
- Use the Windows Reset feature: This reinstalls Windows 11 without deleting your files, but removes apps and settings. Access this via Settings > System > Recovery > Reset PC.
- Perform a System Restore: If you have restore points from before the error appeared, restoring your system can fix software-related issues.
Make sure to back up your important data before attempting advanced recovery options.
Conclusion
Error 0x87e10bd0 on Windows 11 can be annoying, but it is usually fixable with simple troubleshooting steps. Always start with basic actions like restarting your PC and checking your internet connection.
Clearing the Store cache, running the built-in troubleshooter, and resetting or re-registering the Store app often solve the problem. Keeping your system updated and using a correct user account also helps prevent future issues.
If problems persist, don’t hesitate to seek professional support or use Windows recovery features as a last resort. Following this guide carefully will help you get back to using the Microsoft Store smoothly.