How to Fix Amazon Error Code 1060 on Windows 11: Complete Troubleshooting Steps

Amazon Error Code 1060 on Windows 11 can be frustrating, especially when you’re trying to use the Amazon app or service smoothly. This error usually indicates an issue with network connectivity or system settings that interfere with Amazon’s processes.

Fixing this error doesn’t require advanced technical skills. With a few simple steps, you can troubleshoot and resolve the problem quickly.

This article will guide you through detailed, easy-to-follow steps to fix Amazon Error Code 1060 on your Windows 11 device.

We will start with basic checks and move to more advanced solutions, ensuring you understand why each step matters.

Quick Note: Prerequisites and Initial Checks

Stable Internet Connection: Ensure your internet is working correctly. Error 1060 often relates to network issues.
Windows 11 Updates: Make sure your system is up to date by checking Windows Update. Outdated software can cause compatibility problems.
Amazon App Version: Confirm that you have the latest Amazon app installed from the Microsoft Store.
System Restart: Sometimes, a simple restart clears temporary glitches causing the error.

Step 1: Restart Your Computer

Restarting your PC is the simplest way to fix many temporary issues on Windows 11. This clears memory and resets processes that might be stuck.

Click on the Start button (Windows icon) at the bottom-left corner.
Select Power and then click Restart.
Wait for your system to reboot and try opening the Amazon app again.

If the error persists, proceed to the next step.

Step 2: Check Your Internet Connection

Amazon services require a stable internet connection. Sometimes, network restrictions or interruptions cause Error 1060.

Open a web browser and visit Amazon.com to check if the website loads properly.
If the site doesn’t load, try restarting your router or modem:

Unplug your router/modem from the power source.
Wait for 30 seconds.
Plug it back in and wait for the connection to restore.

After reconnecting, open the Amazon app again to see if the error is resolved.

If you are on a public or restricted network (like at work or school), some services might be blocked. Try switching to a different network or use a mobile hotspot.

Step 3: Reset the Amazon App

Resetting the Amazon app clears its cache and data, which can fix corrupted files causing the error.

Press Windows + I to open Settings.
Go to Apps > Apps & features.
Scroll down to find the Amazon app.
Click on the three dots (…) next to it and select Advanced options.
Scroll down and click Reset. Confirm if prompted.
After the reset is complete, open the Amazon app and check if Error 1060 still appears.

Step 4: Run Windows Network Troubleshooter

Windows 11 includes a built-in troubleshooter that automatically detects and fixes network-related issues which may cause Error 1060.

Press Windows + I to open Settings.
Navigate to System > Troubleshoot > Other troubleshooters.
Find Internet Connections and click Run.
Follow the on-screen instructions to complete the troubleshooting process.
Once finished, try launching the Amazon app again.

Step 5: Disable VPN or Proxy Settings

If you use a VPN or proxy, it might interfere with Amazon’s connection, resulting in Error 1060. Temporarily disabling these can help identify if they are the cause.

Press Windows + I to open Settings.
Go to Network & Internet > VPN and disconnect any active VPN connections.
Next, go to Network & Internet > Proxy.
Ensure that Use a proxy server is turned Off.
Restart your computer and check if the Amazon app works without Error 1060.

Step 6: Reinstall the Amazon App

If resetting didn’t help, reinstalling the app ensures a fresh installation without corrupted files.

Press Windows + I to open Settings.
Navigate to Apps > Apps & features.
Find the Amazon app, click the three dots (…), and select Uninstall.
After uninstalling, open the Microsoft Store.
Search for Amazon, select the app, and click Install.
Once installed, open the app and verify if the error is resolved.

Step 7: Update Network Drivers

Outdated or corrupt network drivers can affect connectivity and cause errors like 1060. Updating them improves stability and compatibility.

Press Windows + X and select Device Manager.
Expand Network adapters.
Right-click your network device (Wi-Fi or Ethernet) and select Update driver.
Choose Search automatically for drivers.
If updates are found, install them and restart your computer.
Try the Amazon app again after restarting.

FAQs About Amazon Error Code 1060 on Windows 11

What does Amazon Error Code 1060 mean?

This error usually indicates a network connectivity problem or an issue with the Amazon app communicating with its servers.

Can I fix Error 1060 without reinstalling the app?

Yes, many users can fix it by restarting, resetting the app, or checking their internet connection before considering reinstallation.

Is this error related to Windows 11 specifically?

Not necessarily. It can occur on any Windows version, but Windows 11 network and app settings might cause it more frequently if misconfigured.

Will disabling antivirus help fix this error?

Sometimes, antivirus or firewall settings block Amazon connections. Temporarily disabling them can help identify if they are the cause, but always re-enable after testing.

Is there an official Amazon support page for this error?

Amazon support doesn’t list Error Code 1060 specifically, but you can visit their help center for assistance.

When Nothing Works

If you have tried all the above steps and still encounter Amazon Error Code 1060, consider the following options:

Contact Amazon Customer Support: Use their official support page to get help from Amazon representatives.
Check Windows System Files: Run sfc /scannow in Command Prompt to fix corrupted system files.
Create a New User Account: Sometimes user profile corruption causes issues. Testing with a new Windows user account can help isolate the problem.
Wait and Retry: Sometimes, Amazon servers may temporarily have issues. Waiting a few hours before trying again can resolve the error.

Conclusion

Amazon Error Code 1060 on Windows 11 is commonly caused by network or app-related issues. Starting with simple steps like restarting your PC and checking your internet connection can often fix the problem quickly.

More detailed methods like resetting or reinstalling the Amazon app, updating network drivers, and disabling VPNs provide deeper troubleshooting options if the error persists.

By following this step-by-step guide, you can resolve the error efficiently without needing advanced technical knowledge. Remember to check Amazon’s official support if all else fails.