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How to Fix Sims 4 Error Code 3 on Windows 11: Complete Working Solutions

The Sims 4 is a popular life simulation game enjoyed by many players worldwide. However, some users encounter error codes that prevent the game from launching or running smoothly. One such error is Error Code 3 on Windows 11.

This error can be frustrating but is often fixable with a few simple steps. Understanding how to troubleshoot this problem will help you get back to playing without delay.

In this article, we will guide you through clear and easy-to-follow solutions. Each step is explained in detail, so even beginners can confidently resolve the issue.

Let’s dive into the working fixes for Sims 4 Error Code 3 on Windows 11.

Quick Note Before You Start

  • Make sure your Windows 11 is fully updated. Sometimes, outdated system files cause compatibility issues.
  • Check that your game and Origin (or EA app) clients are running the latest versions.
  • Ensure your PC meets the minimum system requirements for The Sims 4.
  • Close any unnecessary background programs that may interfere with the game.

Step 1: Restart Your PC and Game Client

Before diving into complex fixes, try the simplest approach first. Restarting your computer can clear temporary glitches affecting the game or the EA app.

  1. Close The Sims 4 completely.
  2. Exit the Origin or EA app from the system tray.
  3. Restart your Windows 11 PC.
  4. Launch the game again and see if the error persists.

This step helps because it refreshes system resources and eliminates minor software conflicts.

Step 2: Run The Sims 4 and EA App as Administrator

Sometimes, permission issues can cause Error Code 3. Running the game and its launcher with administrator rights ensures they have full access to necessary files.

  1. Right-click on the EA app or Origin shortcut on your desktop or Start menu.
  2. Select Properties.
  3. Go to the Compatibility tab.
  4. Check the box labeled Run this program as an administrator.
  5. Click Apply and then OK.
  6. Repeat these steps for The Sims 4 game executable file.
  7. Launch the EA app and then the game to check if the error is fixed.

Administrator mode prevents certain restrictions that Windows 11 might impose on apps for security reasons.

Step 3: Repair The Sims 4 via EA App or Origin

The Sims 4 game files may become corrupted or incomplete, causing Error Code 3. Both Origin and EA app offer a repair option that scans and fixes game files automatically.

  1. Open the EA app or Origin client.
  2. Go to your Game Library.
  3. Find The Sims 4 in the list.
  4. Click on the three dots (…) or right-click the game.
  5. Select Repair.
  6. Wait for the client to check and fix any damaged files.
  7. Once completed, try launching the game again.

This repair process ensures that all necessary files are intact and can fix issues caused by missing or corrupted data.

Step 4: Disable Antivirus or Windows Defender Temporarily

Sometimes security software blocks game files from running properly, mistaking them for threats. Disabling antivirus or Windows Defender temporarily can help identify if this is the cause.

  1. Open your antivirus program or Windows Security settings.
  2. Navigate to the real-time protection or active shields section.
  3. Turn off the protection temporarily.
  4. Try launching The Sims 4 again.
  5. If the game works, add the game folder and EA app/Origin to the antivirus exceptions or whitelist.
  6. Re-enable your antivirus after testing.

Always be cautious when disabling security software and only do it temporarily to test.

Step 5: Update Graphics Drivers

Outdated or incompatible graphics drivers can lead to game errors. Updating your GPU drivers ensures better compatibility and performance.

  1. Press Windows + X and select Device Manager.
  2. Expand the Display adapters section.
  3. Right-click your graphics card and choose Update driver.
  4. Select Search automatically for drivers.
  5. Follow the on-screen instructions to install any available updates.
  6. Restart your computer after updating.

Alternatively, you can visit your GPU manufacturer’s website (NVIDIA, AMD, Intel) for the latest drivers.

Step 6: Clear The Sims 4 Cache and Temporary Files

Corrupted cache files can cause errors. Clearing these files forces the game to create fresh data.

  1. Close The Sims 4 and EA app/Origin completely.
  2. Open File Explorer and navigate to: DocumentsElectronic ArtsThe Sims 4
  3. Delete the files named localthumbcache.package.
  4. Next, navigate to the EA app or Origin cache folder, usually found in C:ProgramDataOrigin or C:Users[YourUsername]AppDataLocalEA Desktop.
  5. Delete the cache files inside these folders.
  6. Restart your PC and launch the game again.

Removing cache can resolve issues caused by outdated or corrupted temporary data.

Step 7: Reinstall The Sims 4

If none of the above steps work, reinstalling the game might be necessary. This ensures a clean installation free from corrupted files.

  1. Open the EA app or Origin client.
  2. Go to your Game Library.
  3. Right-click The Sims 4 and select Uninstall.
  4. Follow the prompts to remove the game.
  5. Once uninstalled, restart your PC.
  6. Download and install The Sims 4 again from your library.

Reinstalling fixes deep-seated issues that repair functions cannot address.

Frequently Asked Questions (FAQs)

What causes Sims 4 Error Code 3 on Windows 11?

This error usually occurs due to corrupted game files, permission issues, outdated drivers, or interference from antivirus software.

Can I play Sims 4 without updating Windows 11?

It’s recommended to keep Windows updated to avoid compatibility problems that can cause errors like Error Code 3.

Will running the game as administrator affect my PC’s security?

Running a trusted game as administrator is safe and often necessary. Just avoid doing this for unknown or suspicious applications.

Does repairing the game delete my saved progress?

No, repairing only fixes game files and does not affect your saved games.

How do I add exceptions to my antivirus software?

Most antivirus programs have a settings or exceptions section where you can add folders or executables to whitelist. Check your antivirus’s help documentation for exact steps.

When Nothing Works

If you have tried all the above steps and still face Sims 4 Error Code 3, you can try the following:

  • Visit the official EA Help website: EA Sims 4 Support for updated solutions and assistance.
  • Contact EA Support directly through their chat or ticket system.
  • Check community forums like EA Answers HQ or Reddit for advice from other players who faced the same issue.
  • Consider performing a Windows System File Check (sfc /scannow) to repair your Windows installation.

Conclusion

Encountering Sims 4 Error Code 3 on Windows 11 can be annoying, but most cases can be fixed with simple troubleshooting. Starting with basic steps like restarting your PC and running the game as administrator often resolves the issue.

More advanced methods like repairing the game, updating drivers, and managing antivirus exceptions further help to ensure smooth gameplay. If needed, reinstalling the game is a reliable last resort.

By following this guide carefully, you should be able to enjoy The Sims 4 without interruption. Remember to keep your system and game up to date for the best experience.

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