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How to Fix Xbox Error Code 0x8007013d on Windows 11: Step-by-Step Solutions

If you are encountering the Xbox error code 0x8007013d on your Windows 11 device, it can be frustrating. This error usually appears when trying to launch or install Xbox games or apps. Thankfully, there are straightforward ways to fix this issue.

This guide will walk you through simple and clear steps to resolve the error. No technical expertise is required, as each step is explained in detail.

By following these instructions, you can get your Xbox apps working smoothly again on Windows 11. Let’s get started.

The solutions below start with easy fixes and gradually move to more advanced options if needed.

Quick Note: Before You Begin

Before you start troubleshooting, make sure to check these quick points to save time:

  • Stable Internet Connection: A reliable internet connection is essential because Xbox apps often require online access.
  • Windows Updates: Ensure your Windows 11 is up to date. Updates often fix bugs and improve system stability.
  • Xbox App Updates: Verify that your Xbox app and related Microsoft Store apps are updated to the latest versions.
  • Restart Your PC: Sometimes, a simple restart resolves temporary glitches causing the error.

Step 1: Run the Windows Store Apps Troubleshooter

Windows 11 includes a built-in troubleshooter specifically for apps downloaded from the Microsoft Store. This tool can automatically detect and fix common issues that might cause the 0x8007013d error.

  1. Press Windows + I to open the Settings app.
  2. Click on System from the left sidebar.
  3. Scroll down and select Troubleshoot.
  4. Click on Other troubleshooters.
  5. Find Windows Store Apps in the list and click Run next to it.
  6. Follow the on-screen instructions to complete the process.

Why this step is important: The troubleshooter checks for common app problems like corrupted data or permission issues and fixes them automatically, saving you time.

Step 2: Reset the Xbox App

Resetting the Xbox app clears its cache and data, which might be causing the error.

  1. Open Settings by pressing Windows + I.
  2. Go to Apps > Installed apps.
  3. Scroll or search for Xbox in the list.
  4. Click the three dots next to the Xbox app and select Advanced options.
  5. Scroll down and click the Reset button.
  6. Confirm by clicking Reset again in the popup.

Why this step is important: Resetting can fix problems caused by corrupted app files without uninstalling the app, preserving your settings.

Step 3: Check Your Storage Drive

The 0x8007013d error can occur if the storage drive where Xbox games or apps are installed has issues.

  1. Open This PC from the desktop or File Explorer.
  2. Right-click the drive where your Xbox games/apps are installed (usually C: drive) and select Properties.
  3. Go to the Tools tab.
  4. Click Check under the Error checking section.
  5. If errors are found, follow the instructions to repair them.

Why this step is important: Disk errors can prevent Xbox apps from launching or installing correctly, so fixing them is essential.

Step 4: Reinstall the Xbox App

If resetting the app does not work, reinstalling can help by replacing any damaged files.

  1. Open Settings > Apps > Installed apps.
  2. Find the Xbox app, click the three dots, and select Uninstall.
  3. Confirm the uninstall and wait for the process to complete.
  4. Open the Microsoft Store.
  5. Search for Xbox and click Install to reinstall the app.

Why this step is important: Reinstalling ensures you have a clean version of the app free from corruption or missing files.

Step 5: Reset Microsoft Store Cache

A corrupted Microsoft Store cache can cause errors with Xbox apps since they rely on the Store infrastructure.

  1. Press Windows + R to open the Run dialog.
  2. Type wsreset.exe and press Enter.
  3. A blank Command Prompt window will open; wait for it to close automatically.
  4. The Microsoft Store will open once the cache is reset.

Why this step is important: Clearing the cache can fix issues related to app downloads and updates.

Alternative Advanced Method: Use PowerShell to Re-register Xbox Apps

If the above steps don’t work, you can try re-registering Xbox apps using PowerShell. This advanced method reinstalls and re-registers apps for your user account.

  1. Type PowerShell in the Start menu search bar.
  2. Right-click Windows PowerShell and select Run as administrator.
  3. Copy and paste the following command and press Enter:
Get-AppxPackage Microsoft.XboxApp | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Wait for the process to complete, then restart your PC.

FAQs

What does Xbox error code 0x8007013d mean?

This error usually indicates a problem with app installation, corrupted files, or issues with the storage drive on Windows 11.

Can I fix this error without reinstalling Windows?

Yes, most cases are resolved by resetting or reinstalling the Xbox app and troubleshooting the Microsoft Store without needing to reinstall Windows.

Will resetting the Xbox app delete my game data?

Resetting the app clears its cache and settings but does not delete your saved game data stored in the cloud or on your PC separately.

Is internet connection important for fixing this error?

Yes, a stable internet connection is required for downloading updates and verifying app licenses during troubleshooting.

What if the error persists after all steps?

If none of the solutions work, contacting Microsoft support or visiting official Xbox support forums is recommended.

When Nothing Works

If you have tried all the steps and the error code 0x8007013d persists, here are your final options:

  • Contact Microsoft Support: Visit the official Xbox Support page for personalized help.
  • Check System Files: Run the System File Checker (SFC) tool by opening Command Prompt as administrator and typing sfc /scannow. This will fix corrupted system files.
  • Perform a System Restore: If the problem started recently, restoring your PC to an earlier working state may help.
  • Clean Install Windows 11: As a last resort, reinstalling Windows 11 can eliminate deep system issues causing the error.

Conclusion

Xbox error code 0x8007013d can be fixed by following a series of simple steps starting from running the Windows Store troubleshooter to reinstalling apps and resetting caches. Checking your storage drive and using PowerShell for advanced fixes can also help.

Always begin with the easiest methods like restarting your PC and updating your apps before moving on to more complex solutions. If the problem continues, official support channels are your best bet.

With patience and these detailed instructions, you should be able to enjoy your Xbox games and apps on Windows 11 without interruptions.

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