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How to Fix EA Access Not Working with FIFA 20 on Windows 11: Step-by-Step Solutions

EA Access is a popular subscription service that lets you play FIFA 20 along with other EA games. Sometimes, users face issues with EA Access not working properly on Windows 11. This can be frustrating, especially if you want to jump right into your game.

Fortunately, there are several straightforward solutions to fix these problems. This guide will walk you through easy-to-follow steps to get EA Access and FIFA 20 working smoothly again.

Each step is explained in simple language, so even if you aren’t very tech-savvy, you can still follow along. Let’s get started and resolve your issue quickly.

By the end of this article, you’ll have multiple ways to troubleshoot and enjoy FIFA 20 without interruptions on your Windows 11 PC.

Quick Note Before You Begin

  • Make sure your Windows 11 is fully updated. Outdated systems can cause compatibility issues.
  • Check that your EA Access subscription is active and properly linked to your EA account.
  • Verify that your internet connection is stable, as EA Access requires online connectivity.
  • Ensure that FIFA 20 is installed correctly and that you have enough disk space available.

Step 1: Restart Your PC and EA App

Sometimes, the simplest fix is just to restart. Restarting your computer clears temporary glitches that may be causing the problem.

  1. Close the EA app completely by clicking the X at the top right or using Alt + F4.
  2. Restart your Windows 11 PC by clicking the Start menu and selecting Restart.
  3. Once your PC boots up, open the EA app again and try launching FIFA 20.

This step helps because restarting refreshes the app’s connection to EA servers and clears background processes that might interfere.

Step 2: Run EA App as Administrator

Running the EA app with administrator privileges can solve permission issues that block access to EA Access features.

  1. Find the EA app shortcut on your desktop or in the Start menu.
  2. Right-click the shortcut and select Run as administrator.
  3. If prompted by User Account Control (UAC), click Yes to allow.
  4. Try launching FIFA 20 again within the EA app.

This grants the app higher permission levels to access system files and network resources, which might be necessary for proper functionality.

Step 3: Check for EA App and Windows Updates

Running the latest version of the EA app and Windows 11 ensures compatibility and fixes bugs.

Update the EA App

  1. Open the EA app.
  2. Click your profile icon in the top-right corner.
  3. Select About and then Check for Updates.
  4. If an update is available, follow the instructions to install it.

Update Windows 11

  1. Click the Start menu and select Settings.
  2. Go to Windows Update on the left pane.
  3. Click Check for updates, then install any that appear.
  4. Restart your computer if prompted.

Keeping software up to date helps prevent crashes and errors caused by outdated files.

Step 4: Clear the EA App Cache

Cache files store temporary data, but sometimes they become corrupted and cause issues.

  1. Close the EA app completely.
  2. Press Windows + R to open the Run dialog.
  3. Type %ProgramData% and press Enter.
  4. Find the folder named EA Desktop or EA App.
  5. Delete the Cache folder inside it.
  6. Reopen the EA app and try launching FIFA 20 again.

Deleting cache forces the EA app to create fresh data, which can fix problems related to corrupted files.

Step 5: Repair FIFA 20 Game Files

Corrupted or missing game files can prevent FIFA 20 from launching properly.

  1. Open the EA app.
  2. Go to your My Collection or Library.
  3. Find FIFA 20, click the three dots (…) next to it, and select Repair.
  4. Wait for the repair process to complete. This may take several minutes.
  5. Once done, try launching the game again.

This process checks your files and downloads any missing or corrupted ones automatically.

Step 6: Disable Antivirus or Firewall Temporarily

Sometimes, security software blocks EA Access or FIFA 20 from connecting to servers.

  1. Temporarily disable your antivirus program or Windows Defender firewall.
  2. To disable Windows Defender Firewall:
    • Open Settings > Privacy & Security > Windows Security.
    • Click Firewall & network protection.
    • Select your active network and toggle off the firewall.
  3. Try launching FIFA 20 again.
  4. If it works, add EA app and FIFA 20 as exceptions in your antivirus/firewall settings.

Remember to re-enable your security software after testing to keep your system safe.

Step 7: Reinstall EA App and FIFA 20

If none of the above steps work, reinstalling the EA app and FIFA 20 can fix deeper issues.

  1. Press Windows + I to open Settings.
  2. Go to Apps > Installed apps.
  3. Find the EA app, click the three dots, and select Uninstall.
  4. Repeat the same for FIFA 20.
  5. Restart your PC.
  6. Download and install the latest EA app from the official EA website.
  7. Reinstall FIFA 20 through the EA app.

This resets the software to a fresh state and often resolves persistent errors.

Frequently Asked Questions (FAQs)

Why does EA Access keep logging me out on Windows 11?

It may be due to expired sessions, corrupted cached data, or network issues. Try clearing the cache, restarting the app, and ensuring your internet is stable.

Is EA Access compatible with Windows 11?

Yes, EA Access is compatible but requires the latest updates for both Windows 11 and the EA app for smooth operation.

Can I use EA Access without an internet connection?

EA Access requires an internet connection to verify your subscription and start games, so offline play is limited.

What should I do if FIFA 20 crashes after launching from EA Access?

Try repairing the game files through the EA app, updating your graphics drivers, or reinstalling the game.

How do I contact EA support if the problem persists?

You can visit the official EA Help website at help.ea.com for live chat and support tickets.

When Nothing Works

If you have tried all the above steps and EA Access is still not working with FIFA 20, it might be an issue on EA’s side or a deeper system problem.

  • Check EA’s server status at status.ea.com to see if there are outages.
  • Try creating a new Windows user profile and see if the problem persists there.
  • Contact EA Support for personalized help using their official channels.
  • Consider rolling back recent Windows updates if the issue started after an update.

These options are more advanced, but sometimes necessary when standard fixes fail.

Conclusion

EA Access not working with FIFA 20 on Windows 11 can be caused by several factors, but most problems can be fixed with simple steps like restarting, updating, or repairing files.

Always start with the easiest solutions and move toward advanced options if needed. Keeping your system and apps up to date is crucial, and don’t forget to check your internet and subscription status.

With patience and these step-by-step solutions, you should be able to get back to enjoying FIFA 20 in no time.

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