If you are experiencing driver errors while trying to uninstall Windows 7 updates KB3172605 and KB3161608, you are not alone. These updates sometimes cause issues that prevent smooth uninstallation, leading to system glitches. Fortunately, there are straightforward methods to resolve this problem.
This guide will walk you through simple and detailed steps to fix uninstall errors related to these updates. Whether you’re a beginner or have some technical experience, the instructions are designed to be easy to follow.
Understanding the root causes of these errors can help prevent future issues with update installations or removals. Let’s begin with some quick notes to prepare your system for the troubleshooting process.
By following this guide carefully, you can restore your system’s stability without needing advanced technical knowledge.
Quick Note Before You Start
- Backup Important Data: Always back up your important files before making changes to system updates or drivers. This protects your data if something unexpected happens.
- Check System Restore Points: Ensure System Restore is enabled. This allows you to roll back your PC to a previous state if needed.
- Administrator Access: You need to be logged in as an administrator to uninstall updates and make system changes.
- Disable Antivirus Temporarily: Sometimes, security software can block update uninstallations. Temporarily disable it during the process.
Step 1: Use Windows Update Troubleshooter
The easiest way to fix update-related errors is by running the built-in Windows Update Troubleshooter. This tool automatically detects and fixes common problems.
- Click the Start button and type
troubleshooterin the search box. - Select Troubleshooting from the results.
- Click on Fix problems with Windows Update under the System and Security section.
- Follow the on-screen instructions to complete the troubleshooting process.
- Restart your computer and try uninstalling the updates again.
Why this step is important: The troubleshooter can automatically fix registry errors, corrupted files, or settings that block uninstalling updates.
Step 2: Manually Uninstall Updates from Control Panel
If the troubleshooter doesn’t resolve the issue, try uninstalling the problematic updates manually through Control Panel.
- Open Control Panel by clicking the Start menu and selecting it.
- Navigate to Programs > Programs and Features.
- On the left sidebar, click View installed updates.
- In the search box at the top right, type
KB3172605to locate the update. - Right-click on the update and select Uninstall.
- Repeat the same for
KB3161608. - Restart your computer after uninstalling both updates.
Why this step is important: Removing updates manually helps eliminate any corrupted or problematic files causing driver errors.
Step 3: Use Command Prompt to Force Uninstall Updates
If the updates refuse to uninstall using Control Panel, you can use Command Prompt with administrative privileges to force the removal.
- Click Start, type
cmdin the search box. - Right-click Command Prompt and select Run as administrator.
- In the Command Prompt window, type the following commands one by one and press Enter after each:
wusa /uninstall /kb:3172605 /quiet /norestart
wusa /uninstall /kb:3161608 /quiet /norestart
These commands silently uninstall the updates without prompting for confirmation. After running the commands, restart your computer.
Why this step is important: Using command-line tools gives more control and can bypass some GUI-related restrictions.
Step 4: Reset Windows Update Components
If the uninstall errors persist, resetting the Windows Update components can fix underlying issues with the update system.
- Open Command Prompt as an administrator (see Step 3 for instructions).
- Type each of the following commands, pressing Enter after each one:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
ren C:WindowsSystem32catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
After completing these commands, restart your computer and attempt to uninstall the updates again.
Why this step is important: It clears cached update files and resets update services, which often fixes stubborn update errors.
Alternative Method: Use System Restore
If uninstalling updates is too complicated or fails repeatedly, consider restoring your system to a point before the updates were installed.
- Click Start and type
System Restore. - Select Create a restore point from the results.
- In the System Properties window, click System Restore.
- Follow the wizard to choose a restore point dated before the update installation.
- Complete the process and restart your computer.
Why this step is important: System Restore reverses recent system changes safely without affecting personal files.
Frequently Asked Questions (FAQs)
Why do KB3172605 and KB3161608 cause driver errors?
These updates modify system files related to drivers and security. If they become corrupted or conflict with existing drivers, errors can occur during installation or uninstallation.
Can I reinstall these updates after fixing the errors?
Yes, once the errors are resolved, you can reinstall the updates via Windows Update to keep your system secure and up to date.
What if I cannot open Control Panel or Command Prompt?
This may indicate deeper system issues. Try booting into Safe Mode to perform uninstallations or repairs.
Is it safe to disable antivirus during this process?
Yes, but only temporarily. Make sure to enable it again once you complete the uninstall or repair steps to keep your system protected.
Will uninstalling these updates affect system security?
Potentially, yes. These updates often include security patches, so uninstalling them should be temporary until a clean reinstall is possible.
When Nothing Works
If all the above steps fail, consider these final options:
- Run System File Checker: Open Command Prompt as administrator and run
sfc /scannowto repair corrupted system files. - Use Microsoft’s Update Catalog: Download standalone installers for these updates and reinstall them to fix corrupted files.
- Contact Microsoft Support: Visit the official Microsoft Support page for personalized help.
- Perform a Repair Install: This reinstalls Windows 7 without affecting your personal files, fixing system errors.
Conclusion
Uninstalling problematic Windows 7 updates like KB3172605 and KB3161608 can be challenging, especially when driver errors occur. Starting with basic troubleshooting tools like the Windows Update Troubleshooter and manual uninstallations usually solves the issue. If more advanced steps are needed, command-line methods and resetting update components provide greater control and repair options.
Always remember to backup your data and ensure you have administrative access before making system changes. If problems persist, using system restore or contacting official support can help restore your system’s health.
By following these easy and detailed steps, you can fix uninstall errors and keep your Windows 7 system running smoothly.