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How to Fix Sims 4 Error Code 22 on Windows 11: Complete Working Solutions

If you are encountering Sims 4 Error Code 22 on your Windows 11 computer, you are not alone. This error can be frustrating as it prevents the game from launching or functioning properly. Fortunately, there are several simple steps you can try to fix this issue quickly.

This guide will walk you through easy-to-follow solutions, starting from the most basic checks to more advanced fixes. You don’t need to be a tech expert to follow along.

Before diving into complex troubleshooting, it’s important to understand why this error might occur. It often relates to game files, permissions, or conflicts with other software on your PC.

By following these steps carefully, you can get back to enjoying Sims 4 without interruption.

Quick Note: Prerequisites and Initial Checks

  • Check Your Internet Connection: Sims 4 requires an active internet connection for certain features. Make sure your connection is stable.
  • Verify Game Updates: Ensure your Sims 4 game is updated to the latest version through Origin or EA App.
  • Windows 11 Updates: Keeping your Windows 11 system updated can resolve compatibility issues.
  • Restart Your PC: Sometimes, a simple restart clears temporary glitches affecting the game.

Step 1: Run Sims 4 as Administrator

Running the game with administrative rights can solve permission-related problems that trigger Error Code 22.

  1. Right-click on the Sims 4 shortcut or executable file.
  2. Select Properties.
  3. Go to the Compatibility tab.
  4. Check the box that says Run this program as an administrator.
  5. Click Apply and then OK.
  6. Launch the game again and see if the error persists.

Why this helps: Running as an administrator ensures the game has proper access to files and system resources.

Step 2: Clear Sims 4 Cache Files

Cache files can sometimes become corrupted and cause errors. Clearing them forces the game to generate fresh files.

  1. Close Sims 4 and any associated programs (like Origin or EA App).
  2. Press Windows + R keys to open the Run dialog.
  3. Type %appdata% and press Enter.
  4. Navigate back one folder to AppData.
  5. Open the Local folder, then find and open the Electronic Arts folder.
  6. Locate the The Sims 4 folder and open it.
  7. Delete the following folders if they exist: cache, localthumbcache.package.
  8. Restart your computer and launch Sims 4 again.

Why this helps: Removing cache removes corrupted temporary data that might block the game from loading properly.

Step 3: Repair Sims 4 Game Files via Origin or EA App

Sometimes game files get corrupted or go missing. The repair tool scans and replaces such files automatically.

  1. Open Origin or the EA App.
  2. Go to your game library and find Sims 4.
  3. Right-click on Sims 4 and choose Repair (in Origin) or click the three dots and select Repair (in EA App).
  4. Wait for the process to complete; it may take several minutes.
  5. Once done, try launching the game again.

Why this helps: Repairing replaces damaged files that may cause errors during startup or gameplay.

Step 4: Disable Conflicting Background Applications

Certain programs like antivirus or overlay software can interfere with Sims 4.

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Look for applications like antivirus tools, screen recorders, or overlays (e.g., Discord overlay, Nvidia GeForce Experience).
  3. Select them and click End Task to temporarily disable.
  4. Try launching Sims 4 again.

Why this helps: Background programs may block the game’s access to needed resources, causing error codes.

Step 5: Update Graphics Drivers

Outdated or incompatible graphics drivers can lead to game errors.

  1. Press Windows + X and select Device Manager.
  2. Expand the Display adapters section.
  3. Right-click your graphics card and select Update driver.
  4. Choose Search automatically for drivers.
  5. Follow any prompts to install updates.
  6. Restart your PC and test the game.

Why this helps: New drivers improve compatibility and performance with games running on Windows 11.

Alternative Method: Run Sims 4 in Compatibility Mode

If the error persists, try running the game in compatibility mode for Windows 10 or 8.

  1. Right-click the Sims 4 executable and select Properties.
  2. Go to the Compatibility tab.
  3. Check Run this program in compatibility mode for:
  4. Select Windows 10 or Windows 8 from the dropdown.
  5. Click Apply, then OK.
  6. Launch the game.

This method helps if Windows 11 compatibility is causing the error.

FAQs

What exactly is Sims 4 Error Code 22?

Error Code 22 usually indicates a problem with Sims 4 game files or conflicts with system permissions. It blocks the game from launching or running properly.

Do I lose my saved games during these fixes?

No. These steps do not delete your saved games, but it’s always good to back up your DocumentsElectronic ArtsThe Sims 4saves folder before making changes.

Is reinstalling Sims 4 necessary?

Reinstalling is a last resort if repairing the game files doesn’t work. Try all other solutions first.

Can antivirus software cause this error?

Yes, antivirus or security software may block Sims 4 from accessing required files. Temporarily disabling antivirus during troubleshooting can help identify this issue.

Will these solutions work on other Windows versions?

Most steps apply to Windows 10 and Windows 11, but the guide focuses on Windows 11 due to its unique environment.

When Nothing Works

If you have tried all the above solutions and still face Sims 4 Error Code 22, consider these final options:

  • Contact EA Support: Visit EA Help for Sims 4 for professional assistance.
  • Check EA Forums: The community forums may have updates or patches related to this error.
  • Reinstall the Game: Uninstall Sims 4 completely, then reinstall it fresh.
  • Clean Boot Windows 11: Perform a clean boot to rule out software conflicts.

Conclusion

Sims 4 Error Code 22 on Windows 11 can be fixed by following straightforward steps like running the game as administrator, clearing cache files, repairing game files, and updating drivers. These solutions address common causes such as permission issues, corrupted data, and software conflicts.

Always start with the simplest fixes and gradually move to advanced ones if needed. Backing up your saves before troubleshooting is a good practice. If nothing works, official EA support and community forums are valuable resources.

With patience and careful execution of these steps, you should be able to resolve Error Code 22 and enjoy Sims 4 smoothly on your Windows 11 PC.

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