Network printers make printing from multiple devices easy and efficient. However, sometimes Windows 11 users may face the frustrating “Network Printer Installation Failed” error. This error prevents you from adding or using a network printer, disrupting your workflow.
Fixing this issue can be simple if you follow the right steps carefully. This guide walks you through easy-to-understand solutions that anyone can perform.
Each step is explained clearly, so even if you’re not very tech-savvy, you’ll be able to follow along. Let’s get your network printer up and running smoothly again.
Read through all the solutions before starting, and try them in order for the best results.
Quick Note: Prerequisites and Initial Checks
Before diving into the troubleshooting steps, make sure of the following:
- Your computer is connected to the same network as the printer. If your PC is on Wi-Fi and the printer is on Ethernet, ensure they share the same local network.
- Check if the printer is powered on and ready. Sometimes, a simple printer reboot fixes connectivity issues.
- Verify that your Windows 11 is up to date. Updates can fix bugs affecting printer connections.
- Confirm you have the printer’s correct IP address or network name. You’ll need this to add the printer.
Step 1: Restart Your Printer and PC
Sometimes, the simplest fix is the best. Restarting both your printer and computer refreshes network settings and clears temporary glitches.
- Turn off your printer and unplug it from the power source.
- Restart your Windows 11 PC.
- Plug the printer back in and turn it on.
- Try adding the network printer again through Windows Settings.
This step resolves minor connection errors caused by temporary network or software issues.
Step 2: Run the Windows Printer Troubleshooter
Windows 11 includes a built-in troubleshooter that can detect and fix common printer problems automatically.
- Click the Start button and select Settings.
- Navigate to System > Troubleshoot > Other troubleshooters.
- Find Printer in the list and click Run.
- Follow the on-screen instructions to let Windows diagnose and fix any printer issues.
This tool helps identify problems like driver errors or network connectivity issues, and attempts to repair them without user intervention.
Step 3: Check Your Network Settings
Network printers rely on your device’s network configuration. Incorrect settings can block printer installation.
- Open Settings > Network & Internet.
- Click on your active connection (Wi-Fi or Ethernet).
- Ensure Private Network is selected. Public networks are more restrictive and can block printer discovery.
- If it’s set to Public, click Properties and switch it to Private.
Setting your network to Private allows your PC to find other devices like printers more easily.
Step 4: Add the Printer Manually Using Its IP Address
If automatic detection fails, adding the printer manually can help. You will need the printer’s IP address or hostname.
- Open Settings > Bluetooth & devices > Printers & scanners.
- Click Add device and then choose The printer that I want isn’t listed.
- Select Add a printer using a TCP/IP address or hostname and click Next.
- Enter the printer’s IP address in the Hostname or IP address field.
- Leave the port name as default and uncheck Query the printer and automatically select the driver to use if it causes delays.
- Click Next and follow prompts to install the printer driver.
Manually adding the printer helps when network discovery is blocked or when the printer isn’t broadcasting its presence correctly.
Step 5: Update or Reinstall Printer Drivers
Outdated or corrupted drivers often cause installation failures. Updating or reinstalling drivers ensures Windows can communicate with your printer properly.
- Go to the printer manufacturer’s official website.
- Find the latest Windows 11 driver for your specific printer model.
- Download and install the driver following the manufacturer’s instructions.
- If the driver is already installed, you can uninstall it first by:
1. Open Device Manager (press Windows + X and select Device Manager).
2. Expand Printers or Print queues.
3. Right-click your printer and choose Uninstall device.
4. Restart your PC.
5. Install the downloaded driver again.
Fresh drivers often resolve compatibility issues that block printer installation.
Step 6: Ensure Print Spooler Service is Running
The Print Spooler service manages all printing jobs. If it’s stopped or malfunctioning, printer installation can fail.
- Press Windows + R to open the Run dialog.
- Type
services.mscand press Enter. - Scroll down and find Print Spooler.
- Right-click it and select Restart. If it isn’t running, click Start.
- Double-click the service, set Startup type to Automatic, then click OK.
Restarting this service clears stuck print jobs and allows Windows to manage printers properly.
Step 7: Disable Third-Party Firewall or Antivirus Temporarily
Some firewalls or antivirus programs block network printer connections mistakenly. Temporarily disabling them can help you identify if they are the cause.
- Open your antivirus or firewall application.
- Look for an option to disable protection temporarily (usually under settings).
- Turn it off and try installing the network printer again.
- Remember to turn your security software back on afterward to stay protected.
If disabling the firewall fixes the problem, you may need to add printer exceptions in your firewall settings.
Alternative Method: Use the Printer’s Software Installation Package
Many printer manufacturers provide software packages that automatically detect and install the printer on your network. This can sometimes be more reliable than Windows’ native tools.
- Visit the printer manufacturer’s website.
- Download the full software/driver package for your model and Windows 11.
- Run the installer and follow the prompts to connect your printer to the network.
This method handles driver installation and network setup in one go, reducing manual errors.
Frequently Asked Questions (FAQs)
Why does Windows say “Network Printer Installation Failed”?
This usually happens because of network problems, outdated drivers, incorrect settings, or printer communication errors.
How do I find my printer’s IP address?
Most printers display their IP address on a network settings page accessible from their control panel. Alternatively, check your router’s connected devices list.
Can I install a network printer without an IP address?
Usually, you need an IP address or hostname to connect. Some printers support discovery via network protocols, but manual IP entry is more reliable.
Should I use Windows update drivers or manufacturer drivers?
Manufacturer drivers are often more complete and updated for your specific model, providing better performance and fewer errors.
What if my printer still isn’t found after these steps?
It could be a deeper network issue or hardware problem. Try connecting the printer directly with USB to test or consult your IT support.
When Nothing Works
If you’ve tried all the above steps and still face issues, consider the following options:
- Reset your network settings: Go to Settings > Network & Internet > Advanced network settings > Network reset. This clears all network configurations and may fix stubborn problems.
- Contact printer manufacturer support: They can provide model-specific troubleshooting and software.
- Use Microsoft’s official support: Visit the Microsoft printer troubleshooting page for guided help.
Conclusion
Facing a “Network Printer Installation Failed” error on Windows 11 can be frustrating, but it is usually fixable with some simple steps. Start with restarting devices and running the troubleshooter, then check your network and printer settings carefully. Manually adding the printer or updating drivers often solves the problem.
Remember to keep your system and printer drivers up to date, and ensure your network is set to Private for easy device discovery. If security software is blocking printer access, adjusting its settings can help.
By following this step-by-step guide, you should be able to resolve the issue and get your network printer working again quickly and smoothly.