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How to Fix Windows 11 Store Get Button Not Working: Step-by-Step Solutions

Sometimes, when trying to download or update apps in the Windows 11 Store, the “Get” button may not work as expected. This can be frustrating, especially if you need an app urgently. Fortunately, there are several simple steps you can follow to fix this issue.

This guide will walk you through easy and effective methods to make the “Get” button functional again. Each step is explained clearly, so even if you are new to Windows troubleshooting, you can follow along without any trouble.

By following these solutions, you can quickly resolve the problem and continue using the Microsoft Store without interruptions. Let’s get started with some quick checks before diving into the fixes.

These steps are arranged from the easiest to more advanced to help you fix the problem efficiently.

Quick Note: Preliminary Checks

  • Check your internet connection: The Store requires an active internet connection to work properly. Make sure you are connected and the connection is stable.
  • Sign in with a Microsoft account: The Store often requires you to be signed in. Verify that your Microsoft account is logged in.
  • Restart your PC: Sometimes, a simple reboot can fix temporary glitches that affect the Store.
  • Check date and time settings: Incorrect system time can cause Store errors. Make sure your date and time are set correctly.

Step 1: Run the Windows Store Apps Troubleshooter

Windows has a built-in troubleshooter designed to detect and fix problems with Microsoft Store apps automatically. This tool is a good starting point because it can identify common issues and apply fixes without manual intervention.

  1. Click on the Start button and select Settings.
  2. Go to System and then choose Troubleshoot.
  3. Click on Other troubleshooters.
  4. Find Windows Store Apps in the list and click Run.
  5. Follow the on-screen instructions to complete the process.

After the troubleshooter finishes, try clicking the “Get” button again to see if it works.

Step 2: Clear the Microsoft Store Cache

Sometimes, corrupted cache files can cause the Store to malfunction. Clearing the cache resets the Store and can fix issues with the “Get” button.

  1. Press Windows + R to open the Run dialog box.
  2. Type wsreset.exe and press Enter.
  3. A blank Command Prompt window will open, and after about 10 seconds, the Microsoft Store will launch automatically.

This process clears the cache without deleting your apps or settings. Check if the “Get” button works now.

Step 3: Update the Microsoft Store

Running an outdated version of the Store can lead to various issues. Updating the Store ensures you have the latest features and bug fixes.

  1. Open the Microsoft Store app.
  2. Click on the three-dot menu (•••) in the top-right corner and select Downloads and updates.
  3. Click Get updates to check for any available Store updates.
  4. If updates are found, install them and restart the Store app.

Try the “Get” button again after updating.

Step 4: Sign Out and Sign Back Into Microsoft Store

Sometimes, sign-in issues cause the Store buttons to become unresponsive. Logging out and back in refreshes your account connection.

  1. Open the Microsoft Store.
  2. Click on your profile icon near the top-right corner.
  3. Select Sign out.
  4. Close the Store app completely.
  5. Reopen the Store and sign in again with your Microsoft account.

Check if the “Get” button now responds correctly.

Step 5: Reset the Microsoft Store App

If clearing the cache did not help, resetting the Store app can fix deeper issues by restoring it to default settings.

  1. Open Settings and go to Apps > Installed apps or Apps & features.
  2. Scroll down to find Microsoft Store.
  3. Click on the three-dot menu next to it and select Advanced options.
  4. Scroll down and click Reset.
  5. Confirm the reset when prompted.

This will clear all data related to the Store app. After resetting, open the Store and try the “Get” button again.

Step 6: Check for Windows Updates

Outdated system files can cause compatibility problems with the Store. Installing the latest Windows updates ensures your system runs smoothly with the Store app.

  1. Go to Settings > Windows Update.
  2. Click Check for updates.
  3. Download and install any available updates.
  4. Restart your PC after installation.

Once updated, try the “Get” button again.

Step 7: Re-register Microsoft Store via PowerShell

If none of the previous steps worked, re-registering the Store app using PowerShell may fix corrupted app registrations.

  1. Right-click the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
  2. Copy and paste the following command, then press Enter:
PowerShell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register "$Env:SystemRootWinStoreAppxManifest.xml"

Wait for the process to complete. After this, restart your computer and try the “Get” button again.

FAQs

Why is the “Get” button not clickable in Microsoft Store?

This can happen due to internet issues, corrupted cache, outdated Store app, or account sign-in problems.

Will resetting the Store app delete my installed applications?

No, resetting the Store app only affects the Store’s settings and cache. Your installed apps remain untouched.

Do I need to be signed in to use the Microsoft Store?

Yes, signing in with a Microsoft account is usually required to download or update apps.

Can antivirus software block the Store’s “Get” button?

Sometimes, third-party antivirus or firewall settings can interfere with the Store’s functionality. Temporarily disabling them can help identify if they are the cause.

What if the PowerShell command gives an error?

Make sure you run PowerShell as an administrator. If errors persist, your system files might be corrupted and may require further repair.

When Nothing Works

If you have tried all the steps above and the “Get” button still does not work, consider these final options:

  • Create a new user account: Sometimes, user profiles get corrupted. Creating and switching to a new account can resolve the issue.
  • Run System File Checker: Open PowerShell as admin and run sfc /scannow to repair corrupted system files.
  • Contact Microsoft Support: Visit the official Microsoft Support page for professional help.
  • Reinstall Windows 11: As a last resort, consider reinstalling Windows to fix any deep system problems.

Conclusion

Fixing the Windows 11 Store “Get” button not working issue is usually straightforward if you follow the right steps. Starting with simple troubleshooting like checking your internet and running the troubleshooter, then moving to clearing cache, resetting the app, and updating your system can resolve most problems.

Be patient and follow each step carefully. If advanced methods are needed, use PowerShell commands with caution and ensure you have backups of important data. With these solutions, you should be able to restore full functionality to your Microsoft Store and get your apps without hassle.

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