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How to Fix Windows 11 Store App Update Errors 0x8007064a, 0x80246007, and 0x80248014

Windows 11 Store app update errors like 0x8007064a, 0x80246007, and 0x80248014 can be frustrating. These errors stop your apps from updating properly, causing inconvenience.

Fortunately, there are simple steps you can take to fix these issues. Most of the time, the solutions are straightforward and do not require advanced technical skills.

This guide will walk you through easy-to-follow methods to resolve these errors and get your Store apps updating again.

Take your time with each step, and you will likely find the problem fixed quickly.

Quick Note Before You Begin

Before trying any fixes, make sure your Windows 11 is connected to the internet. A stable connection is essential for downloading updates.

Check that your device has enough free disk space. If storage is low, updates can fail.

Also, ensure your system date and time are set correctly. Incorrect settings can cause update errors.

Step 1: Run the Windows Store Apps Troubleshooter

Windows has a built-in troubleshooter designed to detect and fix problems with Store apps. Running this tool is often the fastest fix.

  1. Click on the Start button and select Settings (the gear icon).
  2. In Settings, click on System from the left menu.
  3. Scroll down and select Troubleshoot.
  4. Click on Other troubleshooters.
  5. Find Windows Store Apps in the list and click Run.
  6. Follow the on-screen instructions and apply any suggested fixes.

This step is important because the troubleshooter can automatically repair corrupt files or settings that block updates.

Step 2: Reset the Microsoft Store Cache

Sometimes the Store cache becomes corrupted, which causes update errors. Resetting the cache clears temporary files and can solve the issue.

  1. Press Windows key + R to open the Run dialog box.
  2. Type wsreset.exe and press Enter.
  3. A blank Command Prompt window will open, and after about 30 seconds, the Store will launch automatically.

Resetting the cache won’t delete your installed apps or settings; it only clears temporary files used by the Store.

Step 3: Check and Repair System Files

Corrupted system files can cause update errors. Using the System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools can help fix these files.

  1. Press Windows key, type cmd, then right-click on Command Prompt and select Run as administrator.
  2. In the Command Prompt window, type the following command and press Enter:
    3. sfc /scannow
  3. Wait for the scan to complete. It can take some time. If issues are found, Windows will attempt to fix them automatically.
  4. Next, type these commands one by one, pressing Enter after each:
    5. DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
  5. These commands check and repair the Windows image, which is essential for smooth updates.

Running these tools ensures your system files are intact and not causing update failures.

Step 4: Reset the Windows Update Components

Sometimes the update services or components become stuck or corrupted. Resetting them can clear errors.

  1. Open Command Prompt as Administrator (see Step 3).
  2. Type the following commands one by one, pressing Enter after each:
    3. net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
ren C:WindowsSystem32catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
  3. These commands stop update services, rename folders to force Windows to recreate them, then restart the services.

This reset can fix many update-related errors caused by corrupt update data.

Step 5: Check Your Proxy and Firewall Settings

Sometimes proxy settings or firewalls block Store updates.

  1. Press Windows key + I to open Settings.
  2. Go to Network & Internet > Proxy.
  3. Make sure Use a proxy server is turned off, unless you specifically use one.
  4. Also, check your firewall to ensure it is not blocking Microsoft Store or Windows Update services.

Allowing these services through your firewall ensures they can communicate with Microsoft servers to download updates.

Alternative Method: Reinstall Microsoft Store

If the above steps don’t work, reinstalling the Microsoft Store app can help fix deep issues.

  1. Open Windows PowerShell as Administrator. To do this, right-click the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
  2. Type or paste the following command and press Enter:
    3. Get-AppxPackage Microsoft.WindowsStore | Remove-AppxPackage
  3. This command removes the Microsoft Store.
  4. Next, to reinstall, type this command and press Enter:
    5. Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Reinstalling the Store resets its files and can resolve stubborn update errors.

FAQs

Why do I see error codes like 0x8007064a or 0x80246007?

These error codes indicate issues with the Microsoft Store update process, often caused by corrupt cache, system files, or network problems.

Will resetting the Store cache delete my apps?

No, resetting the cache only clears temporary files. Your installed apps and data remain safe.

Is it safe to run commands like SFC and DISM?

Yes, these are official Windows tools designed to check and repair system files without harming your data.

How often should I run the Store troubleshooter?

Run it whenever you experience issues with Store apps or updates. It’s a quick way to detect common problems.

What if my internet connection is unstable?

Try connecting to a different network or fix your connection before updating apps, as interruptions can cause errors.

When Nothing Works

If you have tried all the above steps and still face errors, consider the following:

  • Check for Windows updates by going to Settings > Windows Update. Installing the latest updates can fix bugs.
  • Create a new user account and see if the Store works there. This can isolate profile-related issues.
  • Use the official Microsoft Store troubleshooter from Microsoft’s website for guided help.
  • As a last resort, consider resetting or reinstalling Windows 11 to fix deep system issues. Be sure to back up your data first.

Conclusion

Windows Store app update errors like 0x8007064a, 0x80246007, and 0x80248014 can usually be fixed with some simple troubleshooting. Starting with the built-in troubleshooter and resetting the Store cache often solves the problem.

Checking system files and resetting update components are important for more stubborn issues. Reinstalling the Store app is a good advanced step if needed.

Always ensure your internet connection and system settings are correct before trying complex fixes. Following these steps carefully will help you get your apps updated and working smoothly again.

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